The Pen Company Reviews

4.95 Rating 4,686 Reviews
99 %
of reviewers recommend The Pen Company
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
99%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.92 out of 5
Read The Pen Company Reviews
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Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston

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Great service and keen price
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Posted 3 hours ago
Thank you for the great price, service and tracking to Australia.
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Posted 6 hours ago
Brilliant personal service professionally delivered by James who ensured I received the correct refill for my Montegrappa pen following the first refill ordered bring too long. Prompt service and refund received. Communicated at every stage of order to delivery and refund. Thank you.
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Posted 8 hours ago
Exactly what I needed - despatched and delivered rapidly. Thanks :)
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Posted 12 hours ago
Very pleasant to be able to speak to a human and have a prompt efficient service will definitely be using again
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Posted 12 hours ago
I ordered, with the no internet hassle, on going around in circles, and the pen was delivered a day or two later. Very nice company to deal with and will deal with them and recommend them
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Posted 14 hours ago
I've been a customer of The Pen Company for years. Great product, great prices and great service.
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Posted 18 hours ago
Great communication and a great product. I received a pen which accidentally had an incorrect nib size, and they priority shipped a different one to me immediately. I am very pleased with their customer service.
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Posted 1 day ago
Order was processed very quickly and I was happy with the product and the engraving.
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Posted 2 days ago
Free 1st class postage for just £10 purchase, package arrived next day great service Great product.
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Posted 2 days ago
Ordered Friday afternoon, was delivered Monday morning... In South Africa!, I could not believe how fast my pen was delivered!.
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Posted 2 days ago
Very happy with the service, esp the speedy delivery.
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Posted 3 days ago
The ink refils for my Lamy pen came very promptly. I love the purple colour. I was very pleased with the whole transaction. Thank you.
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Posted 3 days ago
Everything I ordered arrived quickly , carefully packaged and I was kept informed at every stage of the process. I found their prices competitive and the choice varied and interesting. Thank you!
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Posted 4 days ago
Very efficient company. Ordered a diary and it arrived two days later in very good condition. Will use them again.
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Posted 5 days ago
Delivery the speed of light and am made up with my beautiful Paperblanks diary. Thank you Pen Company .
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Posted 5 days ago
This is the first time I have ordered anything from The Pen Company. Great service, product arrived swiftly as described. Would certainly order again in future! Thank you.
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Posted 5 days ago
Thank you The Pen Company for having the pen I wanted in stock but couldn’t get on the high street. Delivery was super fast and there’s a great choice of pens. The Lamy pen is my second and I find them easy to write with as a left hander. I intend to buy a left handed pen too for comparison purposes.
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Posted 5 days ago
The prices are excellent and the service is outstanding !!!
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Posted 5 days ago
Top quality, first class, very prompt service, all at a reasonable price. Definitely first stop for the next pen.
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Posted 5 days ago
The Pen Company is rated 4.95 based on 4,686 reviews