Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,514 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,514 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cruise booking made on 2 August for 40th wedding anniversary. Itinerary was important and included port of Limassol, where we were to meet relatives to celebrate. Printed final cruise documents from Seabourn website on 29 September (2 weeks before departure) only to find that Limassol dropped in favour of Paphos. Apparently Six Star knew on 20 August, but did not tell customers. Cancellation would involve 90% loss. Wife devastated and anniverary ruined. Thanks Six Star and thanks Seabourn!”

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Posted 10 years ago

“Katy has always been friendly, helpful and efficient. She listened and tried to provide what we wanted - rather than trying to sell us something quite different. We wish her well as she begins her maternity leave. I did wonder what we would do in her absence but Emma has organised our next cruise with great competence and an eye to getting us the best deal - we like that!”

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Posted 10 years ago

“Very efficient ,nothing was to much trouble”

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Posted 10 years ago

“Very occasionally a person goes beyond what might be expected. Mark Saxton did just this, taking considerable pains over my booking to ensure that I got exactly what I wanted, and furthermore giving me some helpful advice. That is why I am happy with this booking.”

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Posted 10 years ago

“Up to booking the holiday all went well. Richard Wishaw was very helpful. However, once we had made a deposit the support went downhill! We received a basic breakdown of the itinerary which ended with a note saying we should contact Richard immediately if we had any queries. We did have a few questions, so phoned to speak to Richard. We were told he would be in later in the week and he would phone is on the Friday 23rd sept. He did not. We phoned at the weekend & spoke to Donna who was helpful. She said she would email Richard re our queries as he was'taking over management responsibilities so would contact us probably on Monday.' It is now Tuesday night no contact so far....”

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Posted 10 years ago

“Richard Wishaw was just great.”

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Posted 10 years ago

“Maura McKenna is fantastic - we have tried to book in the past but unfortunately you have been unable to 'match' the price we had obtained from our normal agent. I also attended one of your events a couple of years ago and the Sales Manager was also excellent.”

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Posted 10 years ago

“Just first class throughout.”

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Posted 10 years ago

“Friendly, efficient and delightful staff to arrange your cruise, nothing seems to be too much trouble. They also appear to be able to get a good price for your cruise. Excellent”

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Posted 10 years ago

“i was so pleased with the service. Emma was amazing she made the booking so easy,arranged everything from flights to pick ups. The best we have ever had from a travel agent, best value offered Thank you Carole & George Wilson”

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Posted 10 years ago

“Katy spent time finding the best suite available for us. Most helpful.and efficient .”

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Posted 10 years ago

“Friendly and professional service”

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Posted 10 years ago

“Excellent customer service. I was very demanding and changed my mind a couple of times too but Catherine was only too happy to assist me.”

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Posted 10 years ago

“sandy is a true professional and knows her business, i'm sure she will look after us.”

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Posted 10 years ago

“The support and speed of making my recent booking were excellent. However, the same has happened in the past, only for problems to arise before leaving for our holiday. Therefore until this procees in complete, you cannot assume my views will stay the same. Ps unsure why red lines are suddenly appearing.”

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Posted 10 years ago

“All staff went out of their way to help me find a cruise to suit my criteria. Dominic and Dan were particularly helpful”

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Posted 10 years ago

“Communication and interaction with Six star difficult. Tried to make contact with Six star on return but little interest shown. Several shortcomings but no interest shown in our attempts for discussion.”

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Posted 10 years ago

“Our Holiday experience was good. Six star however made the experience difficult. From day one the concierge was good but unable to make contact again. Had to chase and chase for the tickets. Communication was difficult with long waiting times to get a reply. Hotel was poor. Pick up service excellent . No airport support as agreed and no communication with cruise operators regarding special occasion as agreed.”

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Posted 10 years ago

“Found mark very helpful and knowledgeable concerning this cruise”

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Posted 10 years ago

“Got the flights I wanted”

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Posted 10 years ago

Six Star Cruises is rated 4.8 based on 5,514 reviews