Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly helpful service. I know that they will be on the end of a phone to help in the future.”

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Posted 9 years ago

“This is the 5th Regent cruise which we have arranged through you, and the service was once again, friendly and efficient. Jolie Royds was particularly helpful in following up the on-board booking which we have just made for September 2016.”

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Posted 9 years ago

“Sandie has always been really helpful and knowledgeable, giving valuable advice, knowing exactly what we are looking for and trying to match our budget. Highly recommended.”

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Posted 9 years ago

“Maura McKenna was efficiency and helpfulness personified...plus SixStar Cruises we also able to give us a better price than our usual agent. I am always a little unsure about moving away from a company I know and have trusted for many years, but Maura was so knowledgeable and competent it gave me the confidence to do so. Thank you.”

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Posted 9 years ago

“So far so good - we don't go on our cruise until September but couldn't fault the organisation of our previous cruise with Regent booked through 6 * Cruises.”

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Posted 9 years ago

“Very good priompt and efficient service as always with Maura”

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Posted 9 years ago

“good guidance with all questions answered well”

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Posted 9 years ago

“Emma Taylor was a credit to your company! She was professional in her manner and knowledgeable about the options available to me. She showed an endless amount of patience as my ideas flitted from one destination to another and helped to arrange the best holiday I could have hoped for. She has taken all worries away and I am now able to relax and look forward to a wonderful holiday next year. Thank you, Emma! you're a star! :)”

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Posted 9 years ago

“I am really impressed with the service I have received. Thank you Six Star cruises”

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Posted 9 years ago

“Always answer queries and are so very helpful. Will phone back to help”

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Posted 9 years ago

“Sandie, our cruise concierge is very helpful and we have booked many cruises with her. The only problem is it's not alway easy to get through on the phone. We have, unfortunately, been let down several times on private transfers, including just over a week ago in Barcelona. After being home about a week we have now booked a cruise with you on Viking Ocean Cruises which we are very much looking forward to.”

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Posted 9 years ago

“I have only one comment and that is I was very fortunate to have Sadie Collier deal with my search fr a cruise. Her response to my calls was positive no helpful. Gerald Baker”

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Posted 9 years ago

“Richard got us an excellent deal with Azamara cruises including flights and pre cruise hotel all on his day off !! The wonders of modern technology - all I did was leave a message on his voicemail ! We have used Six Star Cruises on previous cruises and always found them to be very professional and helpful with 6 star service.”

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Posted 9 years ago

“I telephoned Six Star Cruises to help me book a Cruise with Seabourn. I was very positive about this and got some reaaly positive help. The cruise has therefore been booked, and Hannah Grey who helped us has answered 2 very small questions, promptly and cheerfully.”

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Posted 9 years ago

“We received the excellent service from Katie & Dominic that we always get from Six Star.”

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Posted 9 years ago

“We were very satisfied with the way all the staff have dealt with us. We encountered a problem and it was handled very well and efficiently and everyone we dealt with was very courteous.”

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Posted 9 years ago

“Excellent as always. So friendly and make booking so easy.”

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Posted 9 years ago

“Er?n was charming and helpful and Holly was equally accommodating when I called and Erin was off duty.”

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Posted 9 years ago

“Donna provided a first class service to us throughout our booking”

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Posted 9 years ago

“I have booked my last 6 cruises via 118 and Six Star and have always felt that I had a great deal and no issues. A week ago I received a great offer from Oceania in the mail and immediately saw a cruise I wanted to go on and contacted Oceania direct and they offered me a fantastic deal. I decided that I would contact Six Star - as I had just booked a cruise with them for the end of May - as I had some issues with the flights from Belfast. They not only sorted out my flights but worked out a better deal, they also 'Tailor Made' the offer for me. It was six star all the way. I was delighted and this saved me considerable time and money as they have the contacts to put everything together in a matter of minutes and at a cheaper price than I could have achieved, plus it is all protected. Great Deal, Tailor Made and Protected what more could you ask for? Thank you Catherine all planned booked and confirmed within hours. It was better that I could have organised myself, flights I wanted and times that worked for us, plus a view of the Acropolis! All this quickly and efficiently achieved, and great value. If you haven't tried Six Star Cruises or 118 give them a call and save yourself time, effort and money! Highly recommended!”

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Posted 9 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews