Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,413 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,413 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katie was excellent, she was extremely responsive and turned everything around in under an hour.”

Helpful Report

Posted 1 week ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Katie recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Great service with a complicated booking.”

Helpful Report

Posted 2 weeks ago

Dear Guest Thank you for your review, We are happy to hear that you received great service, especially with a complicated booking. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Enquired today about a cruise with Ponant. We spoke to Rebecca Rimmer, who was exceptionally professional but also very personable and knowledgable. She put us at ease immediately and went that extra mile to make sure we got exactly what we wanted from the cruise. Rebecca even reviewed the same cruise on a different date to get us a better deal. We’re booked and can’t wait to go.”

Helpful Report

Posted 2 weeks ago

Dear Debbie Thank you for your 5 star review, SixStarCruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Every thing worked like clockwork with our transfers etc Rebecca looked after us and we had a great holiday”

Helpful Report

Posted 2 weeks ago

Dear David Edmunds, Thank you very much for your kind feedback. We are delighted to hear that everything ran so smoothly during your trip and that your transfers and arrangements worked “like clockwork”, that is exactly the experience we strive to deliver for every customer. It is also wonderful to know that Rebecca took great care of you and contributed to making your holiday such a success. Your comments will certainly be shared with her, and we know she will be thrilled to hear them. We truly appreciate you taking the time to share your experience and hope to assist you again with another fantastic holiday in the future. Kind Regards, Customer Relations

Posted 2 weeks ago

“It is/was my first time liaising with Shirley McCue on booking a cruise. Compared to other agents I have dealt with in the past, this interaction felt more personal and customised versus the 'normal' transactional ones. She was efficient in her responses and tailored her offerings. I look forward to continuing to work with her for my Explora III cruise journey next year.”

Helpful Report

Posted 2 weeks ago

Dear Michelle W Thank you so much for your wonderful feedback. We are absolutely delighted to hear that your experience with Shirley stood out as more personal and tailored than your previous interactions. Providing a bespoke, attentive service is something we strive for, and it is fantastic to know Shirley delivered this for you. Your kind words about her efficiency and thoughtful approach will mean a great deal to her. We are also thrilled to be part of your upcoming Explora III journey, what an exciting trip to look forward to! We truly appreciate you taking the time to share your experience, and we look forward to supporting you every step of the way. Warm regards, Customer Relations

Posted 2 weeks ago

“As always Rebecca Rimmer always goes above and beyond on her customers service. Nothing is ever too much trouble for her. She always aims to get the best price she can even if it means trying other airlines to get a cheaper flight or a better flight. On a number of occasions she has answered my email even though she maybe on holiday on on a day off. She is always in touch before we go away to make sure we have no problems. She is also in touch after our holidays to gather information about the holiday which could help other customers.”

Helpful Report

Posted 2 weeks ago

Dear Marilyn Thank for taking the time to leave your review for Rebecca. Rebecca is a truly valued concierge for Six Star Cruises and River Voyages. She always goes above and beyond and we know that she answers emails and queries on her days off. It is outstanding customer service and its lovely to read your review. Your review will be shared with Rebecca and her manager. Thank you once again it is appreciated. Kind regards Customer Relations

Posted 2 weeks ago

“Good customer service with attention to detail and listening to requirements”

Helpful Report

Posted 2 weeks ago

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you were pleased with the level of customer service and attention to detail provided. Your kind comments are greatly appreciated and will be shared with the team, as it is always encouraging to know that our efforts to listen and meet our guests’ requirements are making a positive impact. We look forward to assisting you again in the future. Kind regards, Customer Relations

Posted 2 weeks ago

“Phil Davies was excellent to book a cruise with-knowledgeable; patient; friendly, a “good egg” all together!”

Helpful Report

Posted 2 weeks ago

Dear Sandra Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Phil recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“Wonderful service from Emma- as usual. Have been using Six Star for many years and always contact Emma as she always goes the extra mile to arrange our cruises.”

Helpful Report

Posted 2 weeks ago

Dear Patricia Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Emma recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“Extremely helpful and knowledgeable agent made booking easy”

Helpful Report

Posted 3 weeks ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Phil recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Thanks to Shirley Mc Cue for all her expertise and patience. Shirley is such a fountain of information she helped us decide on different aspects of our booking and concluded with a very happy customer and a booking completed..”

Helpful Report

Posted 3 weeks ago

Dear Mary Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 weeks ago

“Excellent service as always!”

Helpful Report

Posted 3 weeks ago

Dear Kevin Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 weeks ago

“Thankyou to Shirley McCue for her patience and understanding. She is a fountain of knowledge and no question was too much trouble for her. Looking very much to holidaying again with six star cruises. Thank you again Shirley.regards Mary.”

Helpful Report

Posted 3 weeks ago

Dear Mary Thank you for your lovely review for Shirley, it is really appreciated. I will be very happy to share your review with Shirley and her manager, she is an asset to Six Star with her knowledge, patience and understanding. Thank you again for taking the time to leave your review. Kind regards Customer Relations

Posted 3 weeks ago

“As always Rebecca. So professional. Thankyou”

Helpful Report

Posted 3 weeks ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 weeks ago

“Great help from David a concierge that works with clients to fulfil their requirements Thank you David”

Helpful Report

Posted 3 weeks ago

Dear Valued Guest, Thank you very much for taking the time to leave such a positive review. We are delighted to hear that David was able to assist you and provide the level of service we strive to deliver. We will be sure to pass on your kind feedback to him, which will be greatly appreciated. Thank you once again for your valued feedback. Kind regards, Customer Relations

Posted 3 weeks ago

“We’ve just booked another cruise with Stacey, having dealt with her over many years we always find her so knowledgeable and excellent to deal with. Nothing is too much trouble for her, she always goes above and beyond.”

Helpful Report

Posted 3 weeks ago

Dear Valued Guest, Thank you so much for your kind review and continued loyalty. We are absolutely delighted to hear that you have chosen to book with Stacey again and that she has consistently provided you with such knowledgeable and attentive service over the years. It is wonderful to know that her dedication and willingness to go the extra mile have made your experience so positive. Your feedback means a great deal to us, and we will be sure to pass on your lovely comments to Stacey. We truly appreciate your continued trust in Six Star Cruises and look forward to assisting you with many more memorable holidays in the future. Kind Regards, Customer Relations

Posted 3 weeks ago

“Lisa was diligent in understanding our requirements and then working through our flight options. She shared her own cruise experience to advise us thoughtfully. Great communication and a pleasure to work with.”

Helpful Report

Posted 4 weeks ago

Dear Guest Thank you for your 5 star review, Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 weeks ago

“Shirley McCue was efficient, friendly and very helpful with advice. The booking was made easy for us.”

Helpful Report

Posted 4 weeks ago

Dear David Thank you for your kind review, it is very much appreciated by Six Star Cruises. It is lovely to read that Shirley was friendly and efficient and made the booking process easy for you. Thank you again for your kind words and we will be happy to share this with Shirley and her manager. Kind regards Customer Relations

Posted 4 weeks ago

“Erin was a pleasure to deal with, it obviously helped knowing exactly what we required. We didn’t have a good experience trying to book on board the Silver Muse, but friends recommended I contact Erin her worked her magic😉”

Helpful Report

Posted 1 month ago

Dear Norman Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Erin recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 weeks ago

“Shirley McCue was very helpful, polite and informative arranging our Cruise. It was our first ever Cruise which went like clockwork, couldn’t fault anything. Thank you Shirley.”

Helpful Report

Posted 1 month ago

Dear Patsy and Alec Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

Six Star Cruises is rated 4.8 based on 5,413 reviews