Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,512 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,512 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are new to cruising, but our consultant talked me patiently through all the issues to consider. We decided to go ahead and were promptly provided with a full plan of our trip and a selection of hotels at either end of cru.ise.”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your review, We are very happy to hear that, as first-time cruisers, you felt supported throughout the booking process. We understand that planning a cruise can involve a lot of considerations, so it's wonderful to know that your consultant took the time to guide you patiently through the options and answer your questions. We're also pleased that everything was handled promptly, with a detailed itinerary and hotel options provided to help make your trip planning as smooth as possible. Once again thank you kindly for your review it is very much appreciated. Kind regards Customer Relations

Posted 4 weeks ago

“Since we began cruising many years ago our go to company has been Sixstar. Always competitive quotes and excellent service, big shout out for Dan McMahon he’s extremely personable and professional.”

Helpful Report

Posted 1 month ago

Dear Sue Robson, Thank you for your wonderful review and for your continued loyalty to Six Star Cruises over the years. We are delighted to hear that we remain your first choice for cruising and that you have consistently received competitive pricing and excellent service from our team. Your kind words mean a great deal to us. We will be sure to pass your lovely feedback on to Dan McMahon. We know he will be thrilled to hear that his personable and professional approach made such a positive impression. Thank you once again for your continued support. We look forward to helping you plan many more memorable cruises in the future. Kind regards, Customer Relations

Posted 1 month ago

“Six Star Cruises and particularly Emma, as usual have been utterly fantastic, in booking our cruise, the attention to detail is superb and everything is sorted for us, fantastic company and I certainly will always try and use them”

Helpful Report

Posted 1 month ago

Dear Steve Thank you for your review, We are very happy to hear that you had such a positive booking experience with us. Emma will be thrilled to receive your kind feedback. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Sandie was super helpful as ever. She's been sorting out cruises for us for a long time now, always reliable and efficient. Thanks Sandie.”

Helpful Report

Posted 1 month ago

Dear Jean, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Sandie has once again provided the reliable and efficient service you have come to expect. It is especially rewarding to know that she has been helping with your cruise arrangements for many years and continues to deliver the high level of care and support that means so much to our valued customers. We will be sure to pass on your kind words to Sandie, who will be thrilled to receive your feedback. Thank you for your continued loyalty to Six Star Cruises, and we look forward to helping you plan many more unforgettable voyages in the future. Kind regards, Customer Relations

Posted 1 month ago

“We had a lovely river cruise and thanks to Kate Austin there were no hassles!”

Helpful Report

Posted 1 month ago

Dear Brian, Thank you for your lovely review. We are delighted to hear that you had such an enjoyable river cruise. It is also wonderful to know that Kate Austin helped make the whole process straightforward and hassle-free for you. We will be sure to pass your kind comments on to Kate, who will be thrilled to hear that her service contributed to your positive experience. Thank you for choosing River Voyages. We hope to assist you again with another memorable voyage in the future. Kind regards, Customer Relations

Posted 1 month ago

“This is the second time I have used Six Star Cruises and as I was new to cruising I had lots of questions and concerns. Our recent cruise was a family celebration with 9 guests so there was a lot of organising etc. Rebecca Rimmer was brilliant, always responding quickly and with the expertise which helped to smooth the preparation. Even when Rebecca was away she made sure someone else in the office looked after me. Thank you”

Helpful Report

Posted 1 month ago

Dear Mark, Thank you for taking the time to share your experience and for choosing Six Star Cruises once again. We are delighted to hear that Rebecca was able to provide the support and reassurance you needed, particularly as you were new to cruising and organising a special family celebration for nine guests. It is wonderful to know that her prompt responses, expertise, and attention to detail helped make the planning process smooth and enjoyable. We are also pleased to hear that Rebecca ensured you were looked after while she was away, reflecting the high level of service we strive to provide for all our guests. Thank you for your kind words. We will be sure to pass on your feedback to Rebecca, who will be thrilled to receive your recognition. We look forward to helping you plan your next cruise adventure. Kind regards, Customer Relations

Posted 1 month ago

“Sandie dealt with our enquiry for a river cruise exactly in the way to which I’ve become accustomed with SixStarCruises i.e. spot on! She helped us in booking a great deal for a river cruise for which my wife and I are really grateful.”

Helpful Report

Posted 1 month ago

Dear Nigel Thank you for your review, We are happy to hear that Sandie provided the level of service you've come to expect from SixStarCruises. It's fantastic to know she was able to help you secure a great deal on your river cruise and make the booking process smooth and enjoyable. Your kind words will mean a great deal to Sandie, and we'll be sure to pass on your feedback. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“We had a wonderful holiday that was flawlessly organised by Shirley. She gave us regular updates, concise information on what had to be done and by when.”

Helpful Report

Posted 1 month ago

Dear Michael, Thank you very much for taking the time to leave such a wonderful review. We are delighted to hear that you had a fantastic holiday and that Shirley's service helped make your experience so enjoyable. Providing clear communication, regular updates, and excellent customer service is something we strive for, and it is great to know that Shirley delivered this throughout your booking journey. We will be sure to pass on your kind comments to Shirley, who will be thrilled to receive your feedback. Thank you for choosing Six Star Cruises. We look forward to helping you plan your next cruise adventure. Kind regards, Customer Relations

Posted 1 month ago

“Several conversations with Grant before booking our first ever cruise, he was incredibly helpful and made the whole process very smooth indeed. Booked Explora 1, flights, and hotel - - so easy. Just looking forward to stepping onboard now.”

Helpful Report

Posted 1 month ago

Dear Kevin Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Grant recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Rebecca was very helpful, especially given the number of different questions I asked her and walked me through the booking process with ease and reassurance, which made it that much less stressful. I would have no hesitation in booking future cruises with Rebecca.”

Helpful Report

Posted 1 month ago

Dear Mr White Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Very pleased Gareth was amazingly helpful and so pleasant. First experience with this line so hope more great experiences to come.”

Helpful Report

Posted 1 month ago

Dear Barbara Fitzgerald, Thank you for taking the time to leave such a lovely review. We are delighted to hear that Gareth provided such helpful and pleasant service and that he was able to assist you with your booking. I will ensure your kind comments are passed on to him, as I know they will be greatly appreciated. It is wonderful to hear that this is your first experience with Six Star Cruises, and we hope it will be the first of many. We look forward to assisting you again and helping create many more great cruise experiences in the future. Kind regards, Customer Relations

Posted 1 month ago

“I have used Six Star Cruises for several years now, Andrew Whittle has always provided me with expert advice & great deals. He responds quickly to any queries I have about my bookings & arranges a bespoke service to my cruise holidays.”

Helpful Report

Posted 1 month ago

Dear Helen Thank you for your 5 star review, Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Andrew recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Lisa could not have been more helpful in booking our cruise for next April.Including hotel and transfers.”

Helpful Report

Posted 1 month ago

Dear Peter, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Lisa was able to assist you with booking your cruise, hotel, and transfers for next April. Providing a seamless and stress-free booking experience is something we always strive for, so it is fantastic to know that Lisa's helpfulness made such a positive impression. We will be sure to pass on your kind comments to Lisa, who will be thrilled to receive your feedback. Thank you for choosing Six Star Cruises. We hope you have an amazing holiday and look forward to assisting you again in the future. Kind regards, Customer Relations

Posted 1 month ago

“Dan is so helpful, over the last 8 years he has always provided excellent service. He has been very kind and considerate at all times. Six Star you are very lucky to have him!”

Helpful Report

Posted 1 month ago

Dear Clarissa Wigmore, Thank you for your five-star review! We are delighted to hear that Dan has consistently provided you with excellent service over the past eight years. Your comments are greatly appreciated and will be passed on to him and his manager. Thank you for choosing Six Star Cruises and for sharing such a delightful photograph. We look forward to assisting you again in the future. Kind regards, Customer Relations

Posted 1 month ago

“This is my first booking with Six Star Cruises and I found Elizabeth Wright most helpful and informative. She made the booking easy and satisfactory and reassured me that I can contact her personally if I need to.”

Helpful Report

Posted 1 month ago

Dear M Jones, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Elizabeth Wright provided a helpful and informative service and made your first booking experience with Six Star Cruises both easy and reassuring. Providing expert guidance and personal support throughout the booking process is something we pride ourselves on, and we are pleased that Elizabeth delivered this for you. Thank you for choosing Six Star Cruises. We look forward to helping you plan a fantastic cruise experience and assisting you with anything you may need in the future. Kind regards, Customer Relations

Posted 1 month ago

“As always, excellent professional and personalised service from Claire Hazlehurst”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Claire recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“As always, Cruise consultant Rebecca Rimmer is a pleasure to deal with. Helpful and conscientious. Sorted out our Scenic Danube cruise for 3, actioning our special requests most efficiently”

Helpful Report

Posted 1 month ago

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with Rebecca. She takes great pride in providing helpful, attentive service and ensuring every detail is taken care of, so I'm sure she will be pleased to read your kind comments. Thank you for recognising her efforts in arranging your Scenic Danube cruise and accommodating your special requests. We truly appreciate your feedback and look forward to helping you plan many more memorable holidays in the future. Kind regards, Customer Relations

Posted 1 month ago

“Great service from Paula Molloy Totally understood our needs and helped us achieve our goals Great personal touch”

Helpful Report

Posted 1 month ago

Dear George Ward, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Paula provided you with great service and took the time to fully understand your needs. Delivering a personal touch and helping our guests find the right cruise experience is something we pride ourselves on, so it is fantastic to know that Paula was able to help you achieve your goals. Your kind comments will be shared with Paula, who will be thrilled to receive your feedback. Thank you for choosing Six Star Cruises. We look forward to assisting you with your future cruise plans. Kind regards, Customer Relations

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Grant was very obliging and achieved a perfect deal for us. Very patient. Had a problem with the My Booking on the website which was effectively made good by a quick call to Rebecca.”

Helpful Report

Posted 1 month ago

Dear Terence Davies, Thank you for taking the time to share your feedback. We are delighted to hear that Grant was able to secure the perfect deal for you and that his patience and helpful approach made the booking process a positive experience. We are also pleased that Rebecca was able to quickly resolve the issue you experienced with My Booking and provide the support you needed. Your kind comments will be passed on to both Grant and Rebecca, who will be thrilled to know they made such a positive impact on your experience. Thank you for choosing Six Star Cruises. We wish you a wonderful cruise holiday and look forward to assisting you again in the future. Kind regards, Customer Relations

Posted 1 month ago

Six Star Cruises is rated 4.8 based on 5,512 reviews