Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,339 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shirly very good very helpful”

Helpful Report

Posted 6 days ago

Dear Mr Davis, Thank you so much for taking the time to leave your 5 - Star review! We are delighted to hear that Shirley was very good and helpful during your experience with us. Thank you once again, and thank you for choosing to sail with Six Star Cruises. Kind Regards Customer Relations.

Posted 5 days ago

“We have recently returned from Silversea cruise. What a revelation. It superseded all expectation. Laura wing has never steered us wrong in all the years she has been our concierge. She certainly wasn’t wrong this time either. She just knows instinctively the type of cruise we enjoy. This cruise was on another level. We will certainly going with silver sea again. It goes without saying we will be using Laura. She is the jewel in your crown.”

Helpful Report

Posted 6 days ago

Dear Guest Thank you for your review, We are so happy to hear that your Silversea cruise exceeded all expectations, what a fantastic experience to return home with. Laura has looked after you for many years, and it means a great deal to us to know that her instinctive understanding of the cruises you enjoy continues to serve you so well. She really is exceptional at matching guests to the perfect itinerary, and your kind words truly reflect the care and dedication she brings to every booking. We’re thrilled this sailing was on another level for you, and it’s lovely to hear that you’ll be travelling with Silversea again, and of course with Laura’s trusted guidance. She will be over the moon to know you consider her “the jewel in our crown.” Once again thank you kindly for your comments they are very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“Excellent customer service”

Helpful Report

Posted 1 week ago

Dear Valued Guest, Thank you so much for your 5* Review! We are delighted to hear that you received excellent customer service. Our team works hard to provide a seamless and personal experience, so it truly means a lot to know this was reflected in your journey with us. Thank you once again. Kind Regards Customer Relations.

Posted 1 week ago

“Shirley Mccue has been superb . Taking over our enquiry she has helped answering all our questions in a most efficient and personable manner . We would very much recommend her to others . Thank you .”

Helpful Report

Posted 3 weeks ago

Dear Ross Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“We had quite a demanding cruise with stays to book and the service, knowledge and professionalism shown by Katie was exemplary”

Helpful Report

Posted 3 weeks ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Katie recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“We are new to cruising but felt Shirley gave us enough confidence to finally book one. She answered all our many questions and we are very happy that she will be at the end of the phone when we inevitably have more!”

Helpful Report

Posted 3 weeks ago

Dear Valued Guest, Thank you for sharing your lovely review. We are delighted to hear that, as someone new to cruising, you felt confident and supported throughout the booking process. Shirley will be thrilled to know that her knowledge, reassurance, and patience helped you feel ready to book your first cruise. We are especially pleased that you feel comfortable knowing she will be there whenever you have more questions. Thank you once again and thank you for choosing to sail with Six Star Cruises! Kind Regards Customer Relations.

Posted 3 weeks ago

“I have just booked my second cruise on Regent with the help of Shirley McCue. She is very easy to talk to and very helpful with pricing and taking me through the following steps. It is a comfort to know I will be able to contact her any time.”

Helpful Report

Posted 3 weeks ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 weeks ago

“The concierge we dealt with was very friendly, helpful, answering all questions we raised with her.”

Helpful Report

Posted 3 weeks ago

Dear Guest Thank you for your review, We are happy to hear that your concierge was friendly, helpful, and able to answer all your questions. Providing clear, supportive service is so important to us, and it’s wonderful to know you had such a positive experience. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 weeks ago

“Lisa was very efficient and a great help with arranging our cruise booking.Very satisfied using SixStar Cruises.”

Helpful Report

Posted 1 month ago

Dear Valued Guest, Thank you for your lovely feedback. We are delighted to hear that Lisa was so efficient and helpful with arranging your cruise booking, and that you were very satisfied with your experience using Six Star Cruises. Your comments will be shared with Lisa, who will be thrilled to receive such positive recognition. Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

“We have dealt with Dan our concierge for Many years He delivers excellent service and nothing is too much trouble . He is an asset to your company .”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Dan recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Excellent communication and professional”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your review, We are happy to hear that you found our communication excellent and our service professional. Providing clear, supportive, and reliable assistance is exactly what we strive for, so it’s wonderful to know this has been your experience. Once again thank you kindly for your review it is very much appreciated. Kind regards Customer Relations

Posted 1 month ago

“Excellent communication and service provided by Lisa.”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Excellent service, professional, knowledgeable and friendly.”

Helpful Report

Posted 1 month ago

“All good excellent professional advice”

Helpful Report

Posted 1 month ago

Dear Mr Jones, Thank you very much for your positive review. We are delighted to hear that you received excellent and professional advice from our team. Your feedback is greatly appreciated, and we are pleased to know we were able to support you effectively. Thank you once again. Kind regards, Customer Relations

Posted 1 month ago

“Thank you Laura for all your help in booking our Silversea cruise for our group. You were patient and efficient in your contact with us all. Excellent service.”

Helpful Report

Posted 1 month ago

Dear Mrs D, Thank you so much for your lovely review. We are delighted to hear that Laura was able to support you and your group with your Silversea booking. It’s wonderful to know that her patience, efficiency, and excellent service made the process smooth for everyone involved. We truly appreciate you taking the time to share your experience, and we look forward to assisting you all again in the future. Thank you once again. Kind Regards Customer Relations

Posted 1 month ago

“Dan McMahon at six star is a great travel agent. His guidance is invaluable and we know we'll be satisfied with our holiday”

Helpful Report

Posted 1 month ago

Dear Melanie, Thank you so much for your wonderful review! We are delighted to hear that Dan has continued to provide invaluable guidance and support. He takes great pride in helping our guests create exceptional holiday experiences, and it’s fantastic to know you feel confident and satisfied each time you book with him. We truly appreciate you taking the time to share your feedback, and we look forward to helping you plan your next Six Star Cruises getaway. Thank you once again. Kind Regards Customer Relations

Posted 1 month ago

“Excellent service from Lisa. Found the cruise we wanted after three attempts. Very patient and thorough. Precise with every detail.”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“I would like to thank Rebecca Rimmer very professional and very knowledgeable”

Helpful Report

Posted 1 month ago

Dear Mr Knowles. Thank you so much for your kind words and positive review! We are delighted to hear that Rebecca Rimmer provided you with such professional and knowledgeable service. We’re proud to have her on our team, and your feedback means a lot to us. Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

“Katie was brilliant, very responsive and informative. Would highly recommend.”

Helpful Report

Posted 1 month ago

Dear Natalie, Thank you so much for your kind words and positive feedback! We are delighted to hear that Katie was brilliant, responsive, and informative throughout your experience. Providing exceptional service is what we strive for, and your recommendation means a lot to us. We look forward to assisting you again in the future and helping you plan more unforgettable cruises! Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

“Andrew Whittle is brilliant as ever. Top notch h travel agent”

Helpful Report

Posted 1 month ago

Dear Karen, Thank you so much for your lovely review. We are delighted to hear that Andrew has once again delivered the brilliant, top‑notch service he’s known for. He takes great pride in looking after his customers, and your feedback will mean a great deal to him. We truly appreciate you taking the time to share your experience and look forward to assisting you with your future cruise plans. Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

Six Star Cruises is rated 4.8 based on 5,339 reviews