Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,311 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good cruise on Azamara quest with friendly helpful advice from Shirley McCue”

Helpful Report

Posted 13 hours ago

Dear Valued Guest, Thank you for sharing your feedback and for your 5* review. We are delighted to hear that you enjoyed your cruise on Azamara Quest and that Shirley’s friendly and helpful advice supported you along the way. She will be thrilled to know she made such a positive impression. Thank you once again. We truly appreciate you choosing Six Star Cruise. Kind Regards Customer Relations

Posted 10 hours ago

“Very pleased with the advice and service we received from Grant Orgill. We found his knowledge and experience invaluable in helping us to make our decision and book with Six Star.”

Helpful Report

Posted 1 day ago

Dear Mr Ferguson, Thank you for taking the time to share your experience and 5* review. We are delighted to hear that you were pleased with the advice and service you received from Grant. His knowledge and experience are exceptional, and it’s fantastic to know they helped you feel confident in making your decision. We truly appreciate you choosing Six Star Cruises. Thank you once again. Kind regards, Customer Relations

Posted 10 hours ago

“Grant was very helpful and gave us a good service and a good price”

Helpful Report

Posted 1 day ago

Dear Raymond, Thank you so much for your kind words! We ae delighted to hear that Grant was able to provide you with helpful service and a great price. Your feedback means a lot to us, and we’ll be sure to share your comments with Grant and the team. Thank you once again. Kind Regards Customer Relations.

Posted 1 day ago

“Shirley McCue was my first contact point when I booked my cruise and she was very friendly and helpful. I enjoyed my cruise. I was happy with all the assistance I obtained from her. I would recommend her. Thank you”

Helpful Report

Posted 1 week ago

“Excellent service from Six Star Cruises - friendly, efficient and professional”

Helpful Report

Posted 1 week ago

Dear Mr Carr, Thank you for your wonderful feedback! We are thrilled to hear that you found our service friendly, efficient, and professional. Providing exceptional experiences for our guests is always our top priority, and it’s great to know we delivered that for you. We look forward to assisting you again in the future! Thank you once again. Kind Regards Customer Relations.

Posted 1 week ago

“Excellent service again from 6 Star cruises. I’m a repeat customer and return for guaranteed top quality customer service. We have just booked our next cruise whilst on board with the promise of the best deal. Despite booking, my agent in 6 Star Cruises still managed to get a better price! Well done 6 Star Cruises”

Helpful Report

Posted 2 weeks ago

Dear Mr Jones Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Grant recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“I have booked several cruises with six star and once again the service given by Liz Wright was excellent. Pleasant, helpful and efficient as usual. A good price with an extra hotel night included clinched the deal.”

Helpful Report

Posted 2 weeks ago

Dear Iain Thank you for your review, We are happy to hear you’ve booked several cruises with Six Star and that Liz Wright has once again delivered excellent service. Her pleasant, helpful, and efficient approach is something we’re proud of, and it’s great to know the added hotel night and competitive pricing made your booking even more special. Once again thank you kindly for your review it is very much appreciated. Customer Relations

Posted 2 weeks ago

“We booked an Oceania cruise with Rebecca Rimmer at a very competitive price and with excellent knowledge of the cruise line. We used Iglu for over 20 years but after our flight & Transfers not turning up on an Asia cruise/stay 1 month ago,we were happy to change to Six Star Cruises.”

Helpful Report

Posted 2 weeks ago

Dear Peter Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“We normally talk to Laura, who is great, but as she was on holiday, Stacey sorted out our cruise for us. She was really helpful and explored various options for us. I highly recommend Six Star for price and service.”

Helpful Report

Posted 2 weeks ago

Dear Gill, Thank you so much for taking the time to share your experience with Six Star Cruises. We are delighted to hear that Stacey was able to assist you while Laura was on holiday and that you found our service helpful and thorough. Your recommendation means a lot to us, and we truly appreciate your kind words about both Laura and Stacey. Thank you once again. Kind Regards Customer Relations

Posted 2 weeks ago

“We have booked many Six Star Cruises with help from Dan. He is always very helpful and supportive, follows up with phone calls and emails to ensure customer satisfaction.”

Helpful Report

Posted 3 weeks ago

Dear Brendan, Thank you for sharing your experience with us. We are thrilled to hear that Dan has consistently provided helpful and supportive service, ensuring everything runs smoothly with follow-up calls and emails. At Six Star Cruises, delivering exceptional customer care is our priority, and it’s wonderful to know Dan’s efforts have made a positive impact on your bookings. We truly appreciate your loyalty and look forward to assisting you with many more unforgettable cruises in the future. Thank you once again. Kind Regards Customer Relations.

Posted 3 weeks ago

“Fabulous and most helpful service from Claire and Sharon to complete another booking . Six Star always give us the best price they can and provide the complete pre cruise and post return service to ensure all went well .”

Helpful Report

Posted 3 weeks ago

Dear David, Thank you for your 5 Star review and for taking the time to share your kind words. We are delighted to hear that Claire and Sharon were able to assist you in completing another booking and that you value the service we provide before and after your cruise. At Six Star Cruises, we strive to offer the best possible experience and competitive pricing, so it’s fantastic to know we’ve met your expectations once again. We truly appreciate your continued trust and look forward to helping you plan your next unforgettable journey. Thank you once again. Kind Regards Customer Relations.

Posted 3 weeks ago

“Great service from Stacey, she keeps us informed as to when payment due, when boarding passes are available to print etc. and just an email away for any queries that we may have.”

Helpful Report

Posted 4 weeks ago

Dear Moya Thank you for your review, We are happy to hear that Stacey has provided such attentive service, keeping you informed about payment dates, boarding passes, and being readily available for any queries. It’s great to know her support has made your experience smooth and stress-free. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer relations

Posted 3 weeks ago

“Great service from Stacey, she keeps us informed as to when payment due, when boarding passes are available to print etc. and just an email away for any queries that we may have.”

Helpful Report

Posted 4 weeks ago

“Laura Wing from Six Star Cruises was excellent and every thing went as we were told it would. First class.”

Helpful Report

Posted 1 month ago

Dear Ronald Thank you for your review, We are very happy to hear that Laura provided such excellent service and that everything went exactly as promised. Delivering a first-class experience is always our goal, and it’s wonderful to know we achieved that for you. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer relations

Posted 3 weeks ago

“I have made further bookings and Dan McMahon has been, as usual, extremely competent, efficient and helpful. His speed of response to emails and queries is second to none and his wealth of knowledge and experience is of great assistance.”

Helpful Report

Posted 1 month ago

Dear Mr Gregory, Thank you for taking the time to share your kind words about your recent experience with Dan McMahon. We are delighted to hear that Dan has once again provided you with such efficient, knowledgeable, and helpful service. Your comments about his speed of response and expertise truly reflect the dedication we strive to deliver to all our customers. We will make sure your feedback is shared with Dan and the wider team, it’s always wonderful to see our colleagues recognised for their hard work. Thank you for continuing to book with us. Kind Regards Customer Relations

Posted 1 month ago

“Rebecca was very helpful and answered any questions we had promptly. The hotels we stayed in pre and post cruise were excellent, although the hotel in Bangkok was a little far out. The cruise was great.”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Rebecca was very helpful and any assistance was prompt. Glad to hear the hotels were excellent, we are always able to look at alternative locations for you. Rest assured your kind review will be passed onto Rebecca and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Shirley was excellent booking our cruise. She was very knowledgeable about all aspects of the cruise and the ship. A very pleasant lady.”

Helpful Report

Posted 1 month ago

Dear David Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Shirley was excellent when booking your cruise, and very knowledgeable about the cruise and the ship. Rest assured your kind review will be passed onto Shirley and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Lisa was amazing. She had endless patience with me and my friend. She never got frustrated at my clumsy attempts to register my cruise. I look on her as a friend now.”

Helpful Report

Posted 1 month ago

Dear Moira Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us that Lisa was amazing. Its lovely to know that Lisa had endless patience when assisting you. Rest assured your kind review will be passed onto Lisa and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Very pleased with the service that Sandie and Katie gave me,easy to talk to and you never felt rushed, and they found out any information that I needed to make the booking.”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Sandie and Kate recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Laura Wing from Six Star always seems to research and develop options for me as though she takes getting the best deal personally. A great way to develop trust and return bookings.”

Helpful Report

Posted 1 month ago

Dear David, Thank you so much for your wonderful feedback! We are delighted to hear that Laura consistently goes above and beyond to research and develop the best options for you. Building trust and ensuring great value is at the heart of what we do, and it’s fantastic to know this approach is appreciated. We look forward to helping you plan many more memorable cruises in the future! Thank you once again. Kind Regards Customer Relations.

Posted 1 month ago

Six Star Cruises is rated 4.8 based on 5,311 reviews