Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,482 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,482 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased Gareth was amazingly helpful and so pleasant. First experience with this line so hope more great experiences to come.”

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Posted 23 hours ago

“I have used Six Star Cruises for several years now, Andrew Whittle has always provided me with expert advice & great deals. He responds quickly to any queries I have about my bookings & arranges a bespoke service to my cruise holidays.”

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Posted 1 day ago

“Lisa could not have been more helpful in booking our cruise for next April.Including hotel and transfers.”

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Posted 1 day ago

Dear Peter, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Lisa was able to assist you with booking your cruise, hotel, and transfers for next April. Providing a seamless and stress-free booking experience is something we always strive for, so it is fantastic to know that Lisa's helpfulness made such a positive impression. We will be sure to pass on your kind comments to Lisa, who will be thrilled to receive your feedback. Thank you for choosing Six Star Cruises. We hope you have an amazing holiday and look forward to assisting you again in the future. Kind regards, Customer Relations

Posted 1 day ago

“Dan is so helpful, over the last 8 years he has always provided excellent service. He has been very kind and considerate at all times. Six Star you are very lucky to have him!”

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Posted 4 days ago

Dear Clarissa Wigmore, Thank you for your five-star review! We are delighted to hear that Dan has consistently provided you with excellent service over the past eight years. Your comments are greatly appreciated and will be passed on to him and his manager. Thank you for choosing Six Star Cruises and for sharing such a delightful photograph. We look forward to assisting you again in the future. Kind regards, Customer Relations

Posted 4 days ago

“This is my first booking with Six Star Cruises and I found Elizabeth Wright most helpful and informative. She made the booking easy and satisfactory and reassured me that I can contact her personally if I need to.”

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Posted 1 week ago

Dear M Jones, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Elizabeth Wright provided a helpful and informative service and made your first booking experience with Six Star Cruises both easy and reassuring. Providing expert guidance and personal support throughout the booking process is something we pride ourselves on, and we are pleased that Elizabeth delivered this for you. Thank you for choosing Six Star Cruises. We look forward to helping you plan a fantastic cruise experience and assisting you with anything you may need in the future. Kind regards, Customer Relations

Posted 6 days ago

“As always, excellent professional and personalised service from Claire Hazlehurst”

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Posted 1 week ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Claire recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“As always, Cruise consultant Rebecca Rimmer is a pleasure to deal with. Helpful and conscientious. Sorted out our Scenic Danube cruise for 3, actioning our special requests most efficiently”

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Posted 1 week ago

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with Rebecca. She takes great pride in providing helpful, attentive service and ensuring every detail is taken care of, so I'm sure she will be pleased to read your kind comments. Thank you for recognising her efforts in arranging your Scenic Danube cruise and accommodating your special requests. We truly appreciate your feedback and look forward to helping you plan many more memorable holidays in the future. Kind regards, Customer Relations

Posted 1 week ago

“Great service from Paula Molloy Totally understood our needs and helped us achieve our goals Great personal touch”

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Posted 1 week ago

Dear George Ward, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Paula provided you with great service and took the time to fully understand your needs. Delivering a personal touch and helping our guests find the right cruise experience is something we pride ourselves on, so it is fantastic to know that Paula was able to help you achieve your goals. Your kind comments will be shared with Paula, who will be thrilled to receive your feedback. Thank you for choosing Six Star Cruises. We look forward to assisting you with your future cruise plans. Kind regards, Customer Relations

Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“Grant was very obliging and achieved a perfect deal for us. Very patient. Had a problem with the My Booking on the website which was effectively made good by a quick call to Rebecca.”

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Posted 1 week ago

Dear Terence Davies, Thank you for taking the time to share your feedback. We are delighted to hear that Grant was able to secure the perfect deal for you and that his patience and helpful approach made the booking process a positive experience. We are also pleased that Rebecca was able to quickly resolve the issue you experienced with My Booking and provide the support you needed. Your kind comments will be passed on to both Grant and Rebecca, who will be thrilled to know they made such a positive impact on your experience. Thank you for choosing Six Star Cruises. We wish you a wonderful cruise holiday and look forward to assisting you again in the future. Kind regards, Customer Relations

Posted 1 week ago

“As usual Laura was outstanding and after leaving a message for her she contacted me with a good price and I booked immediately. So good to have someone you can trust 😊”

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Posted 1 week ago

Dear Dee Thank you for your 5 star review, Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Shirley was very helpful and patient when we were booking our holiday”

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Posted 1 week ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Very easy to book with lisa”

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Posted 1 week ago

Dear Guest Thank you for your 5 star review, Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“The cruise consultant was able to tailor our requirements regarding travel to and from the cruise to our complete satisfaction in a very efficient and cost effective manner”

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Posted 1 week ago

Dear Guest Thank you for your review, We are happy hear that our cruise consultant was able to tailor your travel arrangements to meet your requirements and that you found the service both efficient and cost-effective. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Customer service was excellent with no pressure to book immediately. Price was reasonable taking account of length of cruise and distance. All was explained clearly. I would have liked some initial help with entry requirements in each port and some idea of vaccinations required All in all a good experience”

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Posted 1 week ago

Dear Guest Thank you for your review, We're pleased to hear you found our service helpful, clear and without pressure. We appreciate your feedback regarding entry requirements and vaccinations, and we'll take this on board. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Laura was very friendly and professional. We have booked with Six Star Cruises many times but Laura went the extra mile. We enjoyed our cruise with Silversea but we're disappointed with the layout of the ship and it is a lot bigger than other Silversea ships. There is a lot of wasted areas and the positioning of the toilets could be improved.”

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Posted 2 weeks ago

Dear Valued Guest, Thank you for your lovely review. We are delighted to hear that Laura provided such friendly and professional service and that she went the extra mile to assist you. It means a great deal to us that you've chosen to book with Six Star Cruises on multiple occasions, and we truly appreciate your continued loyalty. We are also pleased that you enjoyed your Silversea cruise, although we're sorry to hear that the ship's layout wasn't quite to your preference. Feedback regarding the use of space and onboard facilities is valuable, as every guest has different expectations and experiences when it comes to ship design. Thank you again for sharing your thoughts. We look forward to helping you plan many more memorable cruises in the future. Kind Regards Customer Relations

Posted 1 week ago

“We have booked via Six Star for the past 13/14 years and dealt with Laura Wing for the last 9/10 years, we are very happy with the service we receive from Laura we would not use another cruise company as any problems / amendments we have had to make Laura and six star are always there to help us, ensure we get the best price etc! Six star service from Laura !”

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Posted 2 weeks ago

Dear Stephanie and Kevin Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Katie manoeuvred well around the flight timing restrictions in order to get us a workable practical fly-cruise schedule. It was a longish phone call but the result was worth the time and effort.”

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Posted 2 weeks ago

Dear Chris Thank you for your review. Six Star Cruises are happy to receive a review of this nature. We're delighted to hear that Katie was able to work around the flight timing restrictions and create a practical fly-cruise itinerary that met your needs. We appreciate that it was a lengthy call, and we're pleased that Katie's patience, dedication, and expertise helped achieve a result that made the time worthwhile. We will be sure to pass on your kind comments to her. Thank you for choosing us, and we hope you have a fantastic trip! Kind regards Customer Relations

Posted 2 weeks ago

“Calling from the U.S. to book the Ritzy Travel Guide group cruise for 30 August2027, Rebecca Rimmer made it easy for us to book by phone. She was friendly and answered all our questions and provided us with clear, necessary information before taking deposit. Within minutes of concluding our booking, she emailed us an invoice and then continued with another email providing information on logging in to SixStar ensure to manage our booking, restaurant reservation dates for our category, and a link to log into Oceania's website, as well. Very pleased, very efficient. I would also like to thank Jodie who was my initial contact by email over the weekend when Ritzy Travel Guide first uploaded their video announcing the group opportunity. Despite the 5 hr time difference and weekend, she emailed us assuring us we were added to cruise booking list and SixStar would follow up. Wouldn't hesitate to contact OR book more European travel with SixStar. Thank you, Rebecca and Jodie”

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Posted 2 weeks ago

Dear Kathe Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca and Jodie recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“Phil Davies was an absolute pleasure to work with as we booked our first cruise with SixStarCruises. He was well prepared for our first conversation communicating all details for our sailing and made the entire process smooth from start to finish.”

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Posted 2 weeks ago

Dear Mrs Castro Thank you for your wonderful review. We're delighted to hear that Phil Davies made such a positive impression while helping you book your first cruise with SixStarCruises. Phil takes great pride in providing clear, detailed guidance and ensuring every booking experience is as smooth and stress-free as possible, so it's fantastic to know he delivered this for you from start to finish. We truly appreciate your kind words and your trust in SixStarCruises. We wish you an incredible first cruise and look forward to assisting you with many more voyages in the future. Kind regards, Customer Relations

Posted 2 weeks ago

Six Star Cruises is rated 4.8 based on 5,482 reviews