Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,512 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,512 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rebecca whom we spoke to today was excellent in every respect. Would highly recommend anyone to speak to Rebecca if looking to book a cruise with Six Star Cruises. Everything was explained and in particular the price of cabins etc. Would also like to add Rebecca replied to emails and returned phone calls without any delays.”

Helpful Report

Posted 2 days ago

Dear Norman and Sheila Thank you for your 5 star review, Six Star Cruise are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 days ago

“An amazing cruise. The quality of the cruise line was absolutely outstanding. Food, service and entertainment was better than first class. Done 20+ cruises and this was up there with the best. The slight drawback was the cost of the organised trips. Didn’t do any this time as mainly overpriced and I’ve seen plenty of churches and ruins. But didn’t distract from a brilliant holiday.”

Helpful Report

Posted 1 week ago

Dear Nick Thank you for taking the time to share your feedback. We're delighted to hear that you had such an amazing cruise and that the food, service and entertainment ranked amongst the very best of the 20+ cruises you've experienced. That's wonderful praise for the cruise line. We appreciate your comments regarding the cost of the shore excursions. Whilst excursion pricing is set by the cruise line and local operators, we're pleased this didn't detract from what was otherwise a brilliant holiday. Thank you for choosing to book with us, and we look forward to helping you plan your next cruise adventure. Many thanks Customer Relations

Posted 1 week ago

“Fantastic, first positive impression speed of embarkation it was seamless, ditto disembarkation. Explora 11 magnificent, super luxurious, spotlessly clean, food absolutely top drawer and beautifully prepared and served. Staff we feel need a special mention, their training was obviously first class they were always very welcoming and smiley, nothing was too much trouble. By far the best cruise we have been on, can’t wait to book Explora again. Keep us up to date with offers!”

Helpful Report

Posted 1 week ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your experience of your recent sailing, we are very happy you enjoyed it so much. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Very helpful in booking cruise. I feel I was given a very good deal. Happy with everything. Lisa was excellent”

Helpful Report

Posted 1 week ago

Dear Rod Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“We have recently booked yet another cruise with Stacey Williams who has been our concierge for several years. She is always so friendly, knowledgeable and professional and we have total confidence in her ability. We would never think of going anywhere other than Six Star cruises.”

Helpful Report

Posted 2 weeks ago

Dear Paul and Patricia Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Stacey recently. Once again thank you for your review it is very much appreciated. Customer Relations

Posted 1 week ago

“My previous Cruise Consultant left and I am now looked after by Rebecca. Friendly, efficient and prompt service”

Helpful Report

Posted 2 weeks ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Dan and Emma were excellent in securing a trip that I was looking for. As usual Dan went the extra mile and sorted a few changes and details, giving excellent advice.”

Helpful Report

Posted 2 weeks ago

Dear Cheryl Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Dan and Emma recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“Donna provided excellent service - she made numerous telephone calls to the cruise company to ensure we had the trip we required”

Helpful Report

Posted 2 weeks ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Donna recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“Always a pleasure to deal with Emma at Six Star Cruises, she is always very helpful and knowledgeable with an amazing personality and nothing is too much trouble to help put together our perfect holidays which she has done on numerous occasions A credit to Six Star Cruises”

Helpful Report

Posted 2 weeks ago

Dear Leslie Halls, Thank you very much for taking the time to leave such a wonderful review. We are delighted to hear about your positive experiences with Emma. It is fantastic to know that her knowledge, dedication, and friendly personality have helped you plan so many memorable holidays. We are especially pleased that you feel she consistently goes above and beyond to ensure every trip is tailored to your preferences. Your kind words are greatly appreciated, and I will ensure that your feedback is shared with Emma. I know she will be thrilled to hear how much her efforts have meant to you. Thank you once again for your continued loyalty to Six Star Cruises. We look forward to helping you plan many more perfect holidays in the future. Kind regards, Customer Relations

Posted 2 weeks ago

“Sent an email on what we were considering. Telephone call at your convenience. Good advice. Ease of booking with Katie Austin.”

Helpful Report

Posted 2 weeks ago

Dear Elizabeth, Thank you very much for taking the time to leave such a positive review. We are delighted to hear that you found our advice helpful and that your booking experience with Katie Austin was straightforward and enjoyable. Providing knowledgeable guidance and a personal service is something we take great pride in, so it is wonderful to know that Katie was able to assist you with your cruise plans. I will ensure your kind comments are shared with Katie, who will be thrilled to receive your feedback. Thank you once again for choosing Six Star Cruises. We hope you have a fantastic holiday and look forward to assisting you with your future travel plans. Kind regards, Customer Relations

Posted 2 weeks ago

“Shirley was excellent in booking and managing our recent cruise with Regent. She kept us updated regarding flights, ticketing, dinner reservations, excursions. Such friendly, personal service. We have booked through Shirley a few times and find her a delight to deal with. Shirley has already helped us book our next Regent cruise. I would have no hesitation in recommending Six Star Cruises.”

Helpful Report

Posted 2 weeks ago

Dear John Bryson, Thank you very much for taking the time to leave such wonderful feedback. We are delighted to hear about your positive experience with Shirley. Providing friendly, personal service and keeping our guests informed every step of the way is something we pride ourselves on, so it is fantastic to know that Shirley's dedication and attention to detail helped make your Regent cruise booking experience so enjoyable. We will be sure to pass your kind comments on to Shirley, who will be thrilled to receive your feedback. We are also delighted that she has already been able to assist with booking your next Regent cruise. Thank you once again for your continued loyalty and for recommending Six Star Cruises. We look forward to helping you create many more wonderful travel memories in the future. Kind regards, Customer Relations

Posted 2 weeks ago

“We have been booking with Six Star cruises for many years now Laura Wing has been excellent booking for us We have just returned from a Silversea cruise which Laura booked and have now booked a further one for next year”

Helpful Report

Posted 3 weeks ago

Dear Jennifer Boast, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you have been booking with Six Star Cruises for many years and that Laura Wing has consistently provided you with excellent service. It is always rewarding to receive feedback from our loyal guests, and we greatly appreciate your continued trust in us. We are pleased to hear that you enjoyed your recent Silversea cruise and that Laura was able to assist with both this booking and your forthcoming cruise next year. Providing knowledgeable, attentive, and personalised service is something we pride ourselves on, and your comments are a testament to Laura's dedication. Your kind words will be shared with Laura, who will be thrilled to receive your recognition. Thank you once again for your continued loyalty to Six Star Cruises. We look forward to helping you create many more wonderful cruise memories in the years ahead. Kind Regards Customer Relations

Posted 2 weeks ago

“We have booked numerous cruises through SixStar Cruises and never been disappointed, our recent cruise with Oceania was no exception with competitive pricing, efficient booking and hassle free flight and port transfer arrangements. Our concierge was Rebecca who dealt with everything efficiently, responded quickly to a couple of initial queries and provided timely and comprehensive documentation.”

Helpful Report

Posted 3 weeks ago

Dear Tom Williams, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you have continued to enjoy positive experiences when booking with Six Star Cruises and that your recent Oceania cruise lived up to your expectations. It is particularly pleasing to know that you found our pricing competitive and that your flights, transfers, and booking arrangements were handled smoothly and efficiently. We are also grateful for your kind comments regarding Rebecca. Providing responsive, knowledgeable, and attentive service is something we pride ourselves on, and we are delighted to hear that Rebecca was able to assist with your queries and ensure you received all the necessary documentation in a timely manner. Your feedback will be passed on to Rebecca, who will be thrilled to receive your recognition. Thank you once again for your continued loyalty and trust in Six Star Cruises. We look forward to helping you plan your next unforgettable holiday. Kind regards, Customer Relations

Posted 2 weeks ago

“Rebecca was efficient and extremely helpful ensuring we got what we needed to ensure our next cruise was exactly what we wanted. I would highly recommend her.”

Helpful Report

Posted 3 weeks ago

Dear Debbie Thank you for your review, We are happy to hear that Rebecca was efficient and extremely helpful in ensuring your next cruise was exactly what you wanted. We will be sure to pass on your wonderful comments to Rebecca, Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“Paula, our Six Star Cruises concierge was excellent. She provided us with all the information we needed regarding the cruise and arranged all the flights and a hotel in Miami. She was very knowledgeable and friendly, there was never any pressure to make a sale. All in all a great service and I would have no hesitation in recommending Six Star Cruises based on our experience with Paula.”

Helpful Report

Posted 3 weeks ago

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Paula provided you with excellent service and was able to assist with all aspects of your holiday arrangements, including your cruise, flights, and hotel stay in Miami. It is especially pleasing to know that her knowledge, friendliness, and no-pressure approach helped make the booking process an enjoyable experience. We will ensure that your kind comments are shared with Paula and her manager, as we know they will be greatly appreciated. Thank you once again for choosing Six Star Cruises. We truly value your recommendation and look forward to assisting with your future travel plans. Kind Regards Customer Relations

Posted 3 weeks ago

“Phil was excellent in changing our existing booking and securing a new one. Personable, articulate and polite, he is a great ambassador for the company”

Helpful Report

Posted 3 weeks ago

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review. We are delighted to hear about the excellent service you received from Phil. It is particularly pleasing to know that he was able to assist with amending your existing booking and securing a new one for you with ease. Your comments regarding Phil's personable, articulate, and polite approach are greatly appreciated. We are proud to have team members who consistently deliver exceptional customer service, and we're thrilled that his professionalism made such a positive impression. We agree that he is a fantastic ambassador for Six Star Cruises. We will be sure to pass your kind feedback on to Phil, who will be delighted to receive your recognition. Thank you for choosing Six Star Cruises. We look forward to assisting you with your future cruise plans. Kind regards, Customer Relations

Posted 3 weeks ago

“Rebecca- provide superb service will use her in the future”

Helpful Report

Posted 3 weeks ago

Dear Valued Guest, Thank you for taking the time to leave your review. We are delighted to hear that Rebecca provided you with such superb service. Delivering exceptional customer care is very important to us, and it is wonderful to know that Rebecca made such a positive impression on your booking experience. Your kind feedback will be shared with Rebecca, who will be pleased to know that her efforts were appreciated. We look forward to assisting you again in the future and helping you plan your next cruise. Thank you for choosing Six Star Cruises. Kind regards, Customer Relations

Posted 3 weeks ago

“Exceptional service as usual Andrew Whittle once again demonstrated his ability to get the holiday we wanted at a competitive price and all in a timely manor”

Helpful Report

Posted 1 month ago

Dear John Laurie, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Andrew was once again able to help you find the holiday you wanted at a competitive price and within a timely manner. It is always rewarding to receive feedback from returning guests, and we are pleased that Andrew's expertise and dedication continue to make a positive difference to your booking experience. Providing exceptional service and helping our guests find the perfect holiday is at the heart of what we do, so your kind words mean a great deal to us. I will ensure that your comments are passed on to Andrew, who will be thrilled to receive your recognition. Thank you for choosing Six Star Cruises. We hope you have a fantastic holiday and look forward to assisting you with many more memorable travel experiences in the future. Kind regards, Customer Relations

Posted 1 month ago

“Excellent service and help from Emma, great recommendation and sourced a great cruise for me this coming November”

Helpful Report

Posted 1 month ago

Dear David Thank you for your wonderful review. We're delighted to hear that Emma provided such excellent service and was able to recommend and source the perfect cruise for you. We know how important it is to find the right holiday, so it's fantastic to hear that Emma's knowledge and expertise helped make the booking process so straightforward. I'll be sure to pass your kind comments on to Emma, who will be thrilled to receive your feedback. Thank you for choosing us, and we hope you have an amazing cruise this November. Kind regards Customer Relations

Posted 4 weeks ago

“Shirley was very friendly and helpful, when we called to ask about a cruise holiday in the Caribbean which we were interested in. She worked out a price for us and gave us lots of useful information. We put a deposit down at the end of the phone call. I am sure she will be very helpful going forward and making everything go smoothly for us.”

Helpful Report

Posted 1 month ago

Dear Susan Thank you for your wonderful review, Susan. We're delighted to hear that Shirley provided such friendly and helpful service while helping you plan your Caribbean cruise. It's great to know she was able to answer your questions, provide useful information and help you find the right holiday for you. I'll be sure to pass your kind comments on to Shirley, who will be thrilled to receive your feedback. We look forward to assisting you throughout the lead-up to your cruise and helping to make the whole experience as smooth and enjoyable as possible. Thank you for choosing Six Star Cruises, and we hope you have an amazing holiday. Kind regards Customer Relations

Posted 4 weeks ago

Six Star Cruises is rated 4.8 based on 5,512 reviews