Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Donna couldn't have been more helpful and answered all our queries efficiently. Jo”

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Posted 9 years ago

“I made enquires for a Feb 2017 cruise and was very pleased with the sales person who gave me a complete explanation to all my doubts There was no pressure to book and the sales person offered any further info I required I have now booked and looking forward to the cruise”

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Posted 9 years ago

“We have used Six Star cruises several times and have always found them helpful and efficient. I would not hesitate to recommend then.”

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Posted 9 years ago

“As always excellent service.”

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Posted 10 years ago

“Most helpful.”

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Posted 10 years ago

“Having used the services of Six Star Cruises before they were my first port of call for pricing and availability. No surprises in that it all came streaming back to me via email following my initial conversation. Nothing could be finer than dealing with people who understand what you are seeking and then making it happen. If asked, and I have been, I always put them at the top of my list when responding to the question, "Where do you go for booking your cruise holidays"”

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Posted 10 years ago

“Hello. Further to my feedback, just sent again, I forgot to mention when writing this time, that the email went into my junk mail, which is why I was not able to tell Derek Mills about the John Lewis vouchers before he booked, otherwise he would have said that I recommended him. I look forward to hearing from you email me please on hilarycox100@hotmail.co.uk Thanks Hilary”

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Posted 10 years ago

“Very good response, both Mark and Jessica were very helpful and answered all my questions with a high degree of professionalism, on both cruises we have booked with you.”

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Posted 10 years ago

“Very good service. I have used this service before and each time have been very impressed. The concierge Richard Wishaw has been very helpful. Thanks!”

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Posted 10 years ago

“Sue was excellent. Efficient and courteous. I would be very happy to recommend.”

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Posted 10 years ago

“Efficient, personal service.”

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Posted 10 years ago

“Prompt response to initial enquiry, knowledgable staff, extremley helpful, not pushy.”

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Posted 10 years ago

“Efficient, knowledgeable and user friendly as on previous occasions. We will enjoy using your services again in the future. What more can one say?”

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Posted 10 years ago

“Excellent service from Katy Porter with our booking. Katy gave a clear explanation of the booking process and helped with a split payment as I am travelling with my mother. Katy called both myself and my mother back and was patient and helpful throughout.”

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Posted 10 years ago

“I found Matt very helpful in booking our cruise with Silverseas. I made a booking for 12 people to go on the New Silver Muse next year. I did recommend 5 couples to Six Star Cruises but the booking has already been made, do we qualify for the John Lewis Vouchers. This booking was made on Thursday 3rd March 2016.”

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Posted 10 years ago

“We were very impressed by the service we received from Erin Madine, she was friendly, courteous and very professional. I worked in the travel industry for 27 years owning and running two retail travel agencies, so I know what good service is. Well done Erin. Denise Perkins.”

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Posted 10 years ago

“quick, easy, friendly and accommodating”

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Posted 10 years ago

“Excellent service”

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Posted 10 years ago

“My booking was for a cruise starting in Cape Town 5 Jan 2017.Oceania Nautica. My cruise concierge, Donna Worsnip. I had a number of requests and queries, probably minor, but important to my husband and myself. Donna was most helpful.lf unsure she promised to contact us when she was confident of the answer.She was always accomodating. She raised questions with Oceania regarding their current O Life offers contacting us promptly following her discussions enabling us to book with Six Star Cruises with confidence.She also booked additional car hire and hotel accomodation for a pre-cruise stay in Stellenbosch. Her attention and attitude would encourage me to look to this company when booking vacations in the future.”

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Posted 10 years ago

“I wasn't particularly impressed with the service. The consultant wasn't very knowledgeable. There were several things he forgot to do. The transfers didn't make sense.”

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Posted 10 years ago

HI Mrs Orton Good afternoon having spoken to your cruise concierge, I believe the misunderstanding has now been resolved. Kind Regards Lynsey Customer Relations Manager.

Posted 10 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews