Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,514 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,514 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very knowledgeable consultant with prompt, efficient and reliable follow up service”

Helpful Report

Posted 10 years ago

“I was very concerned we were not going to get a holiday due to the lateness of our search. However, talking to Dom he assured me something satisfactorily could be done. Eventually we found a cruise which was suitable and at the right price albeit a little later than intended. We are now excited and looking forward to our holiday which was all down to Dom's ingenuity and perseverance. So thank you for an excellent service so far. Thank you Dom for being so patient and positive.”

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Posted 10 years ago

“Emma was very helpful and I felt she gave me all the information I needed. She also gave me a great deal of useful information about the cruise that I am interested in and indeed went on to book. I would use Six Star again and have already recommended to a friend.”

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Posted 10 years ago

“Simple procedure when booking through representative”

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Posted 10 years ago

“Your Concierge RICHARD WISHAW is quite the most helpful, knowledgeable and pleasant individual I have ever come across in all my many years of making travel bookings. Nothing floors him or is too much trouble. I do not believe it possible that anyone better could exist. Thank you for giving me the opportunity to say so. Laureen Williamson”

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Posted 10 years ago

“The girl who dealt with me was very, very nice and accommodating. I am very happy with my Cruise details.”

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Posted 10 years ago

“Efficient and friendly”

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Posted 10 years ago

“Katy was very patient and helpful explaining the options available and answering our queries. She was cheerful and friendly.”

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Posted 10 years ago

“The final price, which was £144 cheaper than other Companies, clinched the deal. I did have a few queries but found that the customer service person who dealt with these rang me personally and listened attentively and resolved everything to my satisfaction. My Cruise Concierge has dealt with queries quickly and effectively either by ringing me or by email.”

Helpful Report

Posted 10 years ago

Dear Mrs Cornes Thank you for your review, Here at Six Star Cruises we strive to give the best possible service and appreciate your feed back. Please rest assured that we have looked into this matter for you. As per our telephone conversation last week, I hope this has provided some clarity regarding your concerns. Please do not hesitate to contact us if you have any further queries. Kind Regards Customer Relations

Posted 10 years ago

“The staff are alway very helpful and particularly patient when you are not absolutely sure which holiday you are after.”

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Posted 10 years ago

“I have been dealing with Katy Porter now for a few years. She is always professional, caring, understanding, competent and above all empathetic. Katy always contacts me back when she informs me she will, even when she is day off! she often goes ahead and arranges my holiday for me, I just give a brief outline of our wishes. She is never pushy, and always very honest. Katy is a great champion of your company.”

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Posted 10 years ago

“We have confidence that 6 * cruises will always deliver on their promises. We have never been let down. The cruise consultants are always cheerful, helpful and understanding towards our requests.”

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Posted 10 years ago

“Very good customer service from agent”

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Posted 10 years ago

“Carina is well aware of the issues. Tried to book a cruise, passed from pillar to post and then no call back when I was ready to book. Cruise is now booked but only after a lot of grief.”

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Posted 10 years ago

“VERY EFFICIENT AND FRIENDLY”

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Posted 10 years ago

“Took time to explain every detail with me.”

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Posted 10 years ago

“the deal was good and beat the competition but the concierge was less professional than ones we've had previously.”

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Posted 10 years ago

Dear Mr Carney Thank you for your review, Here at Six Star Cruises we strive to give the best possible service and appreciate your feed back. Please rest assured that we have looked into this matter for you. As per our telephone conversation last week, I hope this has provided some clarity regarding your concerns. Please do not hesitate to contact us if you have any further queries. Kind Regards Customer Relations

Posted 10 years ago

“Professional and competent service given by Maura”

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Posted 10 years ago

“Assistance from the concierge was very good indeed. She was helpful with her recommendations and what was particularly useful is that she was able to do the flights and upgrades immediately”

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Posted 10 years ago

“Excellent service when booking our cruise”

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Posted 10 years ago

Six Star Cruises is rated 4.8 based on 5,514 reviews