Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,221 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,221 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan McMahon gave excellent service in connection with recent Regent promotions on existing on board bookings and with a recent new booking. A pleasure to deal with.”

Helpful Report

Posted 2 hours ago

“Knowledgeable staff, very friendly, great price for cruise and we had a great holiday.”

Helpful Report

Posted 2 days ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your experience on booking with us, we are very happy to hear you had a great holiday. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 days ago

“Rebecca was very helpful and efficient. Good service”

Helpful Report

Posted 4 days ago

Dear Michele Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Rebecca was very helpful, efficient and you have received good service. Rest assured your review will be passed onto Rebecca and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“This was the first time i used Six Star Cruises. The service was superb, everything I needed to know was answered. Rebecca was vey helpful as was all the staff. Everything I was offered, worked well. The transfers the hotels and the ship. I will be using them again”

Helpful Report

Posted 5 days ago

Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Rebecca was very helpful and you have received superb service. Rest assured your review will be passed onto Rebecca and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 5 days ago

“Very pleased with the service received from Six Star. Rebecca was knowledgeable and in touch with us at regular intervals. The tickets/information was all received in good time and the trip when smoothly. Thank you”

Helpful Report

Posted 5 days ago

Dear Valued Guest, Thank you for taking the time to share your recent experience with Six Star Cruises. We are sincerely pleased to learn that you were satisfied with the level of service provided. It is especially gratifying to hear that Rebecca’s professionalism and consistent communication contributed positively to your journey. We are also delighted that your travel documentation was received in a timely manner and that your trip proceeded smoothly. Your kind words are greatly appreciated and will be shared with the team. Thank you once again. Kind Regards Customer Relations.

Posted 4 days ago

“Please see my very recent Trust Pilot review.”

Helpful Report

Posted 1 week ago

Dear Guest Thank you for your kind review. Six Star Cruises are always very happy to receive reviews of this nature. Thank you for taking the time to praise both ladies who are both an asset to Six Star Cruises. Rest assured your review will be passed onto them and their managers. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“EMMA WAS VERY HELPFUL AND HER INFORMATION WAS EXCEPTIONAL. IT MADE IT EASY TO BOOK THE CRUISE. WE ARE VERY HAPPY”

Helpful Report

Posted 1 week ago

Dear Valerie Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Emma was very helpful and the information she provided you with was exceptional when booking your cruise. Rest assured your review will be passed on to Emma and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 days ago

“All our cruising is arranged through Six Stars. Elizabeth Wright has been our guiding light for a number of years (and cruises) We find her advice, prompt response and honest views a major attraction. We would not shop anywhere else. Leonard Fertleman London.”

Helpful Report

Posted 1 week ago

Dear Leonard Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know you have been booking with Elizabeth for a number of years. We are pleased to know that Elizabeth's advice, honest views, and prompt responses are a major attraction and that you would not go anywhere else. Elizabeth is a valued member of our team, and I’ll be sure to pass on your review to her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind regards Customer Relations

Posted 1 week ago

“We have recently booked a cruise through Six Star Cruises and very happy to say that we received first class service. Nothing was too much trouble. Katie looked after everything about the cruise and was extremely helpful. Having worked in the Travel Industry for over 30 years it was so good to receive such a high standard of service and the prompt responses to any queries.”

Helpful Report

Posted 1 week ago

Dear Len Six Star Cruises would like to thank you so much for your kind words and for taking the time to share your experience with us. We are absolutely delighted to hear that Katie provided you with first-class service and made your cruise booking experience so smooth and enjoyable. Your feedback is especially meaningful given your extensive background in the travel industry, it’s wonderful to know that our standards met your expectations. We will be sure to pass your lovely comments on to Katie and the wider team. If there’s anything more, we can assist you with as your cruise approaches please don’t hesitate to reach out. Kind Regards Customer Relations

Posted 1 week ago

“Easy and efficient booking process. All subsequent queries/issues handled quickly and efficiently by our concierge, Shirley McCue. Would definitely use Six Star and Shirley again.”

Helpful Report

Posted 1 week ago

Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know you received an efficient service when booking your cruise with Shirley. Rest assured your review will be passed on to Shirley and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind regards Customer Relations

Posted 1 week ago

“Jolly and efficient service…”

Helpful Report

Posted 2 weeks ago

Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know you received Jolly and efficient service when booking your cruise. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind regards Customer Relations

Posted 2 weeks ago

“We have six star for years and we always have Dan as our conceige He’s excellent always helpful and so efficient . The service that he provides is second to none . We often see cruises on the internet and we will always phone Dan . He’s a asset to your company”

Helpful Report

Posted 2 weeks ago

Dear Guest Thank you so much for your wonderful comments. We are delighted to hear that you’ve been booking with Six Star Cruises for years and that Dan has consistently provided excellent service. It’s clear he’s made a lasting impression with his helpfulness, efficiency, and dedication, and we couldn’t agree more that he’s a true asset to our company. Your loyalty and trust mean a great deal to us, and we’re so pleased that Dan continues to deliver the high standard of service you’ve come to expect. Thank you again for taking the time to share your experience, we will be sure to pass your kind words on to Dan. Kind Regards Customer Relations

Posted 2 weeks ago

“Dan was on holiday when I rang (had dealt with him previously) but Katie took the details and came back to me quickly. It seemed the offer on the cruise/holiday had expired but Dan was able to get it all back on and sorted on his return. He was very patient again with our requests and very helpful with info on the hotel and cruise. Certainly Six Star are my first port of call for cruises and price beats going direct even!”

Helpful Report

Posted 2 weeks ago

Dear Valued Guest, Thank you so much for your lovely feedback! We’re delighted to hear that both Katie and Dan were able to support you so well—especially with Dan picking things up seamlessly on his return. It’s great to know that we could help secure your cruise and provide helpful information throughout the process. We’re especially proud to be your first port of call for cruises, and it’s fantastic to hear that our pricing and service continue to impress. We truly value your loyalty and look forward to helping you plan many more memorable holidays! Thank you once again. Kind Regards Customer Relations

Posted 2 weeks ago

“Dan is always very helpful.”

Helpful Report

Posted 2 weeks ago

Dear Valued Guest, Thank you for your 5* Review! We’re delighted to hear such positive feedback: “Dan is always very helpful.” It’s always encouraging to see our team members recognised for their dedication and support. We’ll be sure to pass this on to Dan and his manager. Thank you again for keeping us updated. We truly value every piece of feedback as it helps us continue to deliver exceptional experiences to our guests. Kind Regards Customer Relations

Posted 2 weeks ago

“Our thanks to Rebecca who was so helpful and patient as we chopped and changed our minds whilst booking our Silversea cruise. Nothing was too much trouble. We are all sorted now and looking forward to our cruise in February. Many thanks Rebecca, you are a star.”

Helpful Report

Posted 2 weeks ago

Dear Barbara Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“Five star Kathryn was brilliant with the booking very knowledgeable and her advice very helpful . . Would book again price excellent cheapest quote”

Helpful Report

Posted 2 weeks ago

Dear Sheree Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Kathryn recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“Great customer service from Rebecca, as always. Friendly and helpful and if she isn’t around, someone else always gets back to me, anyway. Feel confident that Rebecca can sort out any queries I may have, making it stress free.”

Helpful Report

Posted 2 weeks ago

Dear Wendy, Thank you for your lovely feedback and 5* Review! We're so pleased to hear that Rebecca continues to provide you with such friendly and helpful service — she’s a real asset to our team. It’s also great to know that you feel supported even when she’s not immediately available. That kind of confidence and peace of mind is exactly what we aim to deliver. We’ll be sure to pass your kind words on to Rebecca and her manager, which will be very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 2 weeks ago

“We recently returned from an outstanding cruise with Regent Seven Seas. The service and facilities were truly exceptional, living up to every expectation. We booked our trip through Six Star Cruises, and our consultant, Shirley, was absolutely brilliant. She made the entire process, from finding the perfect price to managing all our bookings, enquiries, and pre-cruise arrangements, completely stress-free. Her support was invaluable and we highly recommend her.”

Helpful Report

Posted 2 weeks ago

Dear Guest We are absolutely delighted to hear that your cruise with Regent Seven Seas was everything you hoped for and more. It's fantastic to know that the service and facilities exceeded your expectations. We're especially thrilled to hear such glowing praise for Shirley and so pleased that she was able to make your booking experience smooth and stress-free. Your kind words will mean the world to her. Thank you again for choosing Six Star Cruises. We look forward to helping you plan your next unforgettable journey. Warm regards, Kind regards Customer Relations

Posted 2 weeks ago

“Excellent cruise with Cunard at a very acceptable price.”

Helpful Report

Posted 3 weeks ago

Dear Guest Six Star Cruises are always very happy to receive reviews of this nature. We are so pleased to hear you enjoyed your cruise with Cunard and found the pricing to be excellent. It’s always wonderful to know our guests are satisfied with both the experience and the value. We look forward to helping you plan your next adventure. Kind Regards Customer Relations

Posted 3 weeks ago

“I always deal with Laura Wing for all my cruise bookings - she is incredibly knowledgeable and always responsive and has provided me with some great deals. The admin team at six star are also brilliant and you can call them and don’t have to hang on for ages listening to piped music - they always seem to answer within a couple of rings. I wouldn’t hesitate to recommend six star and in particular Laura for any cruise booking.”

Helpful Report

Posted 3 weeks ago

Dear Denise Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 weeks ago

Six Star Cruises is rated 4.8 based on 5,221 reviews