Six Star Cruises Reviews - Read 3,149 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.83 out of 5

Visit Website

Email:

feedback@sixstarcruises.co.uk

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Six Star Cruises 5 star review on 17th February 2021

Anonymous

Six Star Cruises 5 star review on 7th January 2021

Mrs Julie Annette Adams

Six Star Cruises 5 star review on 6th January 2021

Mrs Susan Ollier

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from our cruise consultant
Phone calls and emails always when he said
Most helpful”

Posted 12 hours ago

“The service we have received from Andrew Freeman was so good. Always on top of the situation and always happy to call back at whatever time even after a day of home teaching. Thankyou Andrew”

Posted 2 days ago

“Excellent in all respects”

Posted 2 days ago

“Excellent service from Dan again. He is very knowledgeable and helpful and makes booking easy”

Posted 3 days ago

“Brilliant service. Would highly recommend.”

Posted 4 days ago

“Initial online contact was quick and easy and I received a call from Maura as planned. Very happy to proceed with cruise as I felt confident in her knowledge and competence. I can.ow relax knowing she will contact me nearer the time!”

Posted 5 days ago

“Our contact is Dan. He is always so helpful and works with us to ensure we get a fantastic cruise and pre and post stay. Dan is fantastic at communication and we never have to wait too long for answer to our questions. We would recommend 6 star cruising”

Posted 5 days ago

“The Team, especially Laura and Sheila are. very knowledgable, helpful, pleasant and managed to secure us with a good deal.”

Posted 5 days ago

“Very good throughout the whole process
Donna is an asset to your team.”

Posted 5 days ago

“Hannah Grey was efficient, helpful, responsive and pleasant in dealing with my booking.”

Posted 1 week ago

“I had an excellent experience, booking my holiday with Six Star Cruises. Scott Perry is an exceptional member of the team whose attention to detail and willingness to go the extra mile ensures the best value for money for his customers. Scott does not try to pressure a sale, but gives honest information on availability and price. Scott is an asset to your Company and I have advised our friends to contact Scott first for future cruises as a Rival Agent they used was not quite as scrupulous.”

Posted 1 week ago

“Thanks to Lisa who was extremely helpful, knowledgeable and efficient we have booked our next cruise with Six Star Cruises.”

Posted 1 week ago

“As always the service I received from Donna Worsnip at Six Star when booking my recent cruise was first class. Thank you Donna for your attention to detail.”

Posted 1 week ago

“Everyone at Six Star is very friendly and helpful. When they are very busy they always ring back, as promised. For my most recent booking I dealt with three different people but it was very efficient. I am confused as to why I was told “this is my direct number” when, clearly, it goes through to the next available operative.
I initially used the ‘online chat’ facility to enquire about my potential booking. This is a very useful tool.
When sadly our last cruise holiday was cancelled, owing to the Coronavirus pandemic, our monies were returned in full without question. We were not subjected to any persuasion to accept a voucher.
I am very happy with the service provided and feel assured that the company has our best interests at heart.”

Posted 1 week ago

“Extremely helpful”

Posted 1 week ago

“Fantastic service , every step explained & not hurried !
All confirmed.
Now excited to have my cruise arranged , knowing I’ve been well taken care of.
Scott Perry excellent .
Thank you .
Pamela .”

Posted 1 week ago

“Excellent as always that’s why we keep coming back to Six Star. Scott Perry did his job very well.”

Posted 1 week ago

“Excellent personalised service . Staff could not be more helpful . I return again and again .”

Posted 1 week ago

“Spoke with Scott I was able to book without any complications. Scott was very courteous and professional. He was very knowledgeable regarding the ship ...a pleasure to book”

Posted 1 week ago

“Spoke to Keely this morning and she was very helpful and reassured me that I would be hearing from them soon.”

Posted 1 week ago

Six Star Cruises is rated 4.78 based on 3,149 reviews