Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,478 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,478 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first booking with Six Star Cruises and I found Elizabeth Wright most helpful and informative. She made the booking easy and satisfactory and reassured me that I can contact her personally if I need to.”

Helpful Report

Posted 2 hours ago

“As always, excellent professional and personalised service from Claire Hazlehurst”

Helpful Report

Posted 22 hours ago

“As always, Cruise consultant Rebecca Rimmer is a pleasure to deal with. Helpful and conscientious. Sorted out our Scenic Danube cruise for 3, actioning our special requests most efficiently”

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Posted 1 day ago

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with Rebecca. She takes great pride in providing helpful, attentive service and ensuring every detail is taken care of, so I'm sure she will be pleased to read your kind comments. Thank you for recognising her efforts in arranging your Scenic Danube cruise and accommodating your special requests. We truly appreciate your feedback and look forward to helping you plan many more memorable holidays in the future. Kind regards, Customer Relations

Posted 1 day ago

“Great service from Paula Molloy Totally understood our needs and helped us achieve our goals Great personal touch”

Helpful Report

Posted 1 day ago

Dear George Ward, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Paula provided you with great service and took the time to fully understand your needs. Delivering a personal touch and helping our guests find the right cruise experience is something we pride ourselves on, so it is fantastic to know that Paula was able to help you achieve your goals. Your kind comments will be shared with Paula, who will be thrilled to receive your feedback. Thank you for choosing Six Star Cruises. We look forward to assisting you with your future cruise plans. Kind regards, Customer Relations

Posted 1 day ago

“Excellent service”

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Posted 2 days ago

“Grant was very obliging and achieved a perfect deal for us. Very patient. Had a problem with the My Booking on the website which was effectively made good by a quick call to Rebecca.”

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Posted 2 days ago

Dear Terence Davies, Thank you for taking the time to share your feedback. We are delighted to hear that Grant was able to secure the perfect deal for you and that his patience and helpful approach made the booking process a positive experience. We are also pleased that Rebecca was able to quickly resolve the issue you experienced with My Booking and provide the support you needed. Your kind comments will be passed on to both Grant and Rebecca, who will be thrilled to know they made such a positive impact on your experience. Thank you for choosing Six Star Cruises. We wish you a wonderful cruise holiday and look forward to assisting you again in the future. Kind regards, Customer Relations

Posted 1 day ago

“As usual Laura was outstanding and after leaving a message for her she contacted me with a good price and I booked immediately. So good to have someone you can trust 😊”

Helpful Report

Posted 2 days ago

Dear Dee Thank you for your 5 star review, Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 days ago

“Shirley was very helpful and patient when we were booking our holiday”

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Posted 3 days ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 days ago

“Very easy to book with lisa”

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Posted 4 days ago

Dear Guest Thank you for your 5 star review, Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“The cruise consultant was able to tailor our requirements regarding travel to and from the cruise to our complete satisfaction in a very efficient and cost effective manner”

Helpful Report

Posted 5 days ago

Dear Guest Thank you for your review, We are happy hear that our cruise consultant was able to tailor your travel arrangements to meet your requirements and that you found the service both efficient and cost-effective. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 days ago

“Customer service was excellent with no pressure to book immediately. Price was reasonable taking account of length of cruise and distance. All was explained clearly. I would have liked some initial help with entry requirements in each port and some idea of vaccinations required All in all a good experience”

Helpful Report

Posted 6 days ago

Dear Guest Thank you for your review, We're pleased to hear you found our service helpful, clear and without pressure. We appreciate your feedback regarding entry requirements and vaccinations, and we'll take this on board. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 days ago

“Laura was very friendly and professional. We have booked with Six Star Cruises many times but Laura went the extra mile. We enjoyed our cruise with Silversea but we're disappointed with the layout of the ship and it is a lot bigger than other Silversea ships. There is a lot of wasted areas and the positioning of the toilets could be improved.”

Helpful Report

Posted 1 week ago

Dear Valued Guest, Thank you for your lovely review. We are delighted to hear that Laura provided such friendly and professional service and that she went the extra mile to assist you. It means a great deal to us that you've chosen to book with Six Star Cruises on multiple occasions, and we truly appreciate your continued loyalty. We are also pleased that you enjoyed your Silversea cruise, although we're sorry to hear that the ship's layout wasn't quite to your preference. Feedback regarding the use of space and onboard facilities is valuable, as every guest has different expectations and experiences when it comes to ship design. Thank you again for sharing your thoughts. We look forward to helping you plan many more memorable cruises in the future. Kind Regards Customer Relations

Posted 4 days ago

“We have booked via Six Star for the past 13/14 years and dealt with Laura Wing for the last 9/10 years, we are very happy with the service we receive from Laura we would not use another cruise company as any problems / amendments we have had to make Laura and six star are always there to help us, ensure we get the best price etc! Six star service from Laura !”

Helpful Report

Posted 1 week ago

Dear Stephanie and Kevin Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 days ago

“Katie manoeuvred well around the flight timing restrictions in order to get us a workable practical fly-cruise schedule. It was a longish phone call but the result was worth the time and effort.”

Helpful Report

Posted 1 week ago

Dear Chris Thank you for your review. Six Star Cruises are happy to receive a review of this nature. We're delighted to hear that Katie was able to work around the flight timing restrictions and create a practical fly-cruise itinerary that met your needs. We appreciate that it was a lengthy call, and we're pleased that Katie's patience, dedication, and expertise helped achieve a result that made the time worthwhile. We will be sure to pass on your kind comments to her. Thank you for choosing us, and we hope you have a fantastic trip! Kind regards Customer Relations

Posted 1 week ago

“Calling from the U.S. to book the Ritzy Travel Guide group cruise for 30 August2027, Rebecca Rimmer made it easy for us to book by phone. She was friendly and answered all our questions and provided us with clear, necessary information before taking deposit. Within minutes of concluding our booking, she emailed us an invoice and then continued with another email providing information on logging in to SixStar ensure to manage our booking, restaurant reservation dates for our category, and a link to log into Oceania's website, as well. Very pleased, very efficient. I would also like to thank Jodie who was my initial contact by email over the weekend when Ritzy Travel Guide first uploaded their video announcing the group opportunity. Despite the 5 hr time difference and weekend, she emailed us assuring us we were added to cruise booking list and SixStar would follow up. Wouldn't hesitate to contact OR book more European travel with SixStar. Thank you, Rebecca and Jodie”

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Posted 1 week ago

Dear Kathe Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca and Jodie recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Phil Davies was an absolute pleasure to work with as we booked our first cruise with SixStarCruises. He was well prepared for our first conversation communicating all details for our sailing and made the entire process smooth from start to finish.”

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Posted 1 week ago

Dear Mrs Castro Thank you for your wonderful review. We're delighted to hear that Phil Davies made such a positive impression while helping you book your first cruise with SixStarCruises. Phil takes great pride in providing clear, detailed guidance and ensuring every booking experience is as smooth and stress-free as possible, so it's fantastic to know he delivered this for you from start to finish. We truly appreciate your kind words and your trust in SixStarCruises. We wish you an incredible first cruise and look forward to assisting you with many more voyages in the future. Kind regards, Customer Relations

Posted 1 week ago

“Rebecca Rimmer has been excellent throughout the whole process of booking the cruise we took and also with the subsequent follow up. Thank you Rebecca.”

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Posted 1 week ago

Dear Philip, Thank you for taking the time to share your feedback. We are delighted to hear that Rebecca provided excellent service throughout your cruise booking journey and continued to support you with her follow up after your trip. Delivering a seamless and personal experience for our guests is something we take great pride in, and your kind words will mean a great deal to Rebecca. We truly appreciate your recommendation and look forward to helping you plan your next cruise adventure. Kind regards, Customer Relations.

Posted 1 week ago

“We used Six Star for our first cruise earlier this year and Stacey did an excellent job in taking us through the process. We were then contacted direct by the cruise line with offers for a second cruise. However, the cruise line was totally inefficient and we got in a complete pickle. We contacted Stacey and she responded within minutes, sorting out our problem and actually getting us a better deal than the one offered by the cruise line. I highly recommend using Six Star Cruises.”

Helpful Report

Posted 1 week ago

Dear Guest Thank you for your review, Six Star Cruises are delighted to receive reviews of this nature, thank you for taking the time to share your thoughts about Stacey and recommendation. Your review will be shared with Stacey and her manager. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Very efficient process, quick response. Answered all my questions. A+”

Helpful Report

Posted 1 week ago

Dear Robert Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 days ago

“Very professional and responsive. Assured we were able to book an exclusive Cruise venue with limited availability.”

Helpful Report

Posted 1 week ago

Dear Gayle, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you found our team professional and responsive, and that we were able to assist you in securing your exclusive cruise experience. We understand how important it is to secure limited-availability sailings, and we are pleased we could help make the booking process smooth and stress-free. We truly appreciate your kind comments and look forward to assisting you with your future travel plans. Kind regards, Customer Relations

Posted 1 week ago

Six Star Cruises is rated 4.8 based on 5,478 reviews