Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,142 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot understate how much having Rebecca Rimmer as our contact person/ cruise concierge has enhanced our experience of booking cruises. We came to cruising late never having done one before and have now done three cruises since February: two with SixStar and one with another company...Japan, Mediterranean and Baltic ..and here we are considering a third cruise in the same year. I feel confident that Rebecca will find us the best deal. I truly appreciate the combination of professionalism and personality she displays. Thank you Rebecca. We look forward to working with you again.”

Helpful Report

Posted 4 days ago

Dear Valued Guest, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rebecca most certainly is an asset to our Six Star Cruise team. Rest assured your lovely comments have been forwarded to Rebecca and her manager. Thank you once again. Kind Regards Customer Relations.

Posted 2 days ago

“Laura at six star has been a star for us , helpful, knowledgeable, and always an available to help with anything. Her passion for what she does shines through in every contact with her. My wife and I would wholeheartedly recommend her and Six star to anyone who cruises. She handled everything for our most recent Azamara cruise which was fantastic, we can’t wait for the next one.”

Helpful Report

Posted 4 days ago

Dear Anthony Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Laura has been a star. We are very glad to hear that Laura was helpful, knowledgeable, and always available to you, it is great to know that you and your wife would wholeheartedly recommend Laura and Six Star Cruises. Rest assured your review will be passed on to Laura and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 days ago

“Have booked several cruises through Six Star with the help of Laura. Prompt, friendly service. Invariably can provide the best price. Will be in contact again when we want to organise another cruise.”

Helpful Report

Posted 6 days ago

Dear Jo Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Laura was prompt and provided you with a friendly service when booking your cruise. Rest assured your review will be passed on to Laura and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 days ago

“Absolute perfection.”

Helpful Report

Posted 6 days ago

Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that your booking journey was absolute perfection. Rest assured your review will be passed on to Laura and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 days ago

“We had a fabulous Silver Sea cruise organised by Shirley, it was excellent value for money with hotels and excursions organised before and after the cruise, unfortunately we had a problem with transfers so my only suggestion would be to consider using a different company for transfers”

Helpful Report

Posted 1 week ago

Dear Linda, Thank you for your 5* Review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your comments will be forwarded to Shirley and her manager and will be very much appreciated. We are very sorry to hear that you faced issues with your transfers. Please can I assure you that Six Star Cruises is committed to providing an exceptional standard of service and it is important to us that each of our customers receives the service that exceeds his or her expectation. If you would like us to look into the transfer issues further please email your complaint to customer.relations@worldtravelholdings.co.uk Thank you once again. Kind Regards Customer Relations

Posted 1 week ago

“Laura was very helpful. Patient and kind and would happily come to her again for Uture holiday bookings . There were a few admin issues which Laura attended to promptly and nothing was too much trouble . Thankyou .”

Helpful Report

Posted 1 week ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Excellent help and support in booking our cruise from Shirley.”

Helpful Report

Posted 2 weeks ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“🌟Lisa was great 👍 👌, she helped us book the exact Azamara cruise we wanted. We need another one now!! We'll be in touch with Six Stars soon. 🌟”

Helpful Report

Posted 3 weeks ago

Dear Jo and Rick Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Lisa was great when booking your cruise. We are very glad to hear that you will be back in touch when you want another cruise. Rest assured your review will be passed on to Lisa and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

“Very precious,looked to see if there was better packages available on similar cruises,have used them for many years ,from start to finish Rebecca and the team at six star cruises get ten out of ten”

Helpful Report

Posted 3 weeks ago

Dear Chris Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Rebecca and the team provided you with 10 out of 10 service. We are very glad to hear that you have booked with Six Star Cruises for many years. Rest assured your review will be passed on to Rebecca and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 weeks ago

“We have been dealing with Laura for several years now and she provides excellent customer service. Great prices, fantastic cruises and always there for extra advice if needed.”

Helpful Report

Posted 4 weeks ago

Dear Elaine Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 weeks ago

“This is the first time we have used a concierge service for a holiday. Shirley made the entire process so seamless we booked the itinerary she'd recommended quickly. Thank you.”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“I have dealt with Laura Wing many times when booking Cruises because I have always found her to be knowledgeable regarding cruising. Above all she is very patient, thorough and always tries to do the best for me.”

Helpful Report

Posted 1 month ago

Dear Peter Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Rebecca was incredibly helpful and efficient. She made booking our cruise smooth and stress free!”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Rebecca was incredibly helpful and efficient when booking your cruise making it a smooth and stress-free experience. Rest assured your review will be passed on to Rebecca and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“We have just booked our next cruise through Shirley at Six Star Cruises, as always Shirley was very helpful in adding an additional night to our pre cruise stay and changing flights to suit our requirements. Thanks, once again, Shirley for your friendly, helpful service.”

Helpful Report

Posted 1 month ago

Dear Bryan Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Shirley was very helpful and friendly when booking your cruise. Rest assured your review will be passed on to Shirley and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“I have booked a number of cruises through Sixstar and have dealt almost exclusively with Shirley McCue. I'm sure other agents are also brilliant but Shirley has proved to be exceptional. She always finds me the best deal/cabin/flight/price etc and has given me the best personal service possible. Nothing is too much trouble, no problem is insurmountable. I am not just another customer, I am one of the family.”

Helpful Report

Posted 2 months ago

Dear Sheila Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Shirley was exceptional when booking your cruise. We are very glad to hear that Shirley always provides you with the best possible package and service and that nothing is too much trouble for her, it is lovely that you do not feel like another customer but one of the family. Rest assured your review will be passed on to Shirley and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Laura managed to do it yet again ! As always she talked me through flights, cabin availability and all the other bits and pieces that make a Six Star holidays exceptional. She is a total professional who has acted as my concierge for years, but I also know if I'm unable to contact her directly, her colleagues will also support us if necessary. Thank you, Laura.”

Helpful Report

Posted 2 months ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“It was my first cruise and I thoroughly enjoyed every Minute of it. I could not fault one thing it was perfect”

Helpful Report

Posted 2 months ago

Dear Guest Thank you for your 5 star review, Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts, we are very pleased to hear you enjoyed your sailing. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 months ago

“We were astonished how smoothly every single aspect of our cruise experience went! All the ticketing came as promised; every transfer was bang on time and professionally handled. The quality of service was superb - any query we had was handled promptly. The overall impression we had was of superb quality and competence - a lesson in professionalism and friendliness.”

Helpful Report

Posted 2 months ago

Dear Joanne Appleby, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your full booking experience with us. We are extremely pleased to hear your kind comments and that you were pleased with the professional, friendly service that we like to offer all our valued guests. Your kind comments will be forwarded to our Six Star teams and their managers and rest assured your review will be very much appreciated. Thank you once again and thank you for choosing Six Star Cruises. Kind Regards Customer Relations.

Posted 2 months ago

“This is the first time we have booked a cruise with Six Star and we were lucky that Shirley was our concierge. Shirley helped us with our flight schedule and was able to rearrange it to a much more sensible conclusion and helped us with our cabin specification etc. Thanks to her, we shall definitely choose six star again.”

Helpful Report

Posted 2 months ago

Dear Paul Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 months ago

“Shirley was extremely helpful and made booking our cruise very easy despite us changing things around a little. Very friendly and professional. Thanks Shirley”

Helpful Report

Posted 2 months ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 months ago

Six Star Cruises is rated 4.8 based on 5,142 reviews