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Six Star Cruises Reviews

4.8 Rating 5,142 Reviews
96 %
of reviewers recommend Six Star Cruises
4.8
Based on 5,142 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Six Star Cruises Reviews
Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024
Jane Murphy
Six Star Cruises 5 star review on 29th December 2023
Martin Winbolt-Lewis
Six Star Cruises 5 star review on 21st October 2023
Peter Thompson
Six Star Cruises 5 star review on 23rd September 2023
Jane Murphy
Six Star Cruises 5 star review on 9th September 2023
Jane Murphy
Six Star Cruises 5 star review on 5th March 2023
Julie Adams
Six Star Cruises 5 star review on 5th March 2023
Julie Adams
20
Anonymous
Anonymous  // 01/01/2019
I cannot understate how much having Rebecca Rimmer as our contact person/ cruise concierge has enhanced our experience of booking cruises. We came to cruising late never having done one before and have now done three cruises since February: two with SixStar and one with another company...Japan, Mediterranean and Baltic ..and here we are considering a third cruise in the same year. I feel confident that Rebecca will find us the best deal. I truly appreciate the combination of professionalism and personality she displays. Thank you Rebecca. We look forward to working with you again.
Helpful Report
Posted 4 days ago
Dear Valued Guest, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rebecca most certainly is an asset to our Six Star Cruise team. Rest assured your lovely comments have been forwarded to Rebecca and her manager. Thank you once again. Kind Regards Customer Relations.
Posted 2 days ago
Laura at six star has been a star for us , helpful, knowledgeable, and always an available to help with anything. Her passion for what she does shines through in every contact with her. My wife and I would wholeheartedly recommend her and Six star to anyone who cruises. She handled everything for our most recent Azamara cruise which was fantastic, we can’t wait for the next one.
Helpful Report
Posted 4 days ago
Dear Anthony Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Laura has been a star. We are very glad to hear that Laura was helpful, knowledgeable, and always available to you, it is great to know that you and your wife would wholeheartedly recommend Laura and Six Star Cruises. Rest assured your review will be passed on to Laura and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations
Posted 2 days ago
Have booked several cruises through Six Star with the help of Laura. Prompt, friendly service. Invariably can provide the best price. Will be in contact again when we want to organise another cruise.
Helpful Report
Posted 6 days ago
Dear Jo Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Laura was prompt and provided you with a friendly service when booking your cruise. Rest assured your review will be passed on to Laura and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations
Posted 2 days ago
Absolute perfection.
Helpful Report
Posted 6 days ago
Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that your booking journey was absolute perfection. Rest assured your review will be passed on to Laura and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations
Posted 2 days ago
We had a fabulous Silver Sea cruise organised by Shirley, it was excellent value for money with hotels and excursions organised before and after the cruise, unfortunately we had a problem with transfers so my only suggestion would be to consider using a different company for transfers
Helpful Report
Posted 1 week ago
Dear Linda, Thank you for your 5* Review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your comments will be forwarded to Shirley and her manager and will be very much appreciated. We are very sorry to hear that you faced issues with your transfers. Please can I assure you that Six Star Cruises is committed to providing an exceptional standard of service and it is important to us that each of our customers receives the service that exceeds his or her expectation. If you would like us to look into the transfer issues further please email your complaint to customer.relations@worldtravelholdings.co.uk Thank you once again. Kind Regards Customer Relations
Posted 1 week ago
Laura was very helpful. Patient and kind and would happily come to her again for Uture holiday bookings . There were a few admin issues which Laura attended to promptly and nothing was too much trouble . Thankyou .
Helpful Report
Posted 1 week ago
Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations
Posted 1 week ago
Excellent help and support in booking our cruise from Shirley.
Helpful Report
Posted 2 weeks ago
Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations
Posted 2 weeks ago
🌟Lisa was great πŸ‘ πŸ‘Œ, she helped us book the exact Azamara cruise we wanted. We need another one now!! We'll be in touch with Six Stars soon. 🌟
Helpful Report
Posted 3 weeks ago
Dear Jo and Rick Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Lisa was great when booking your cruise. We are very glad to hear that you will be back in touch when you want another cruise. Rest assured your review will be passed on to Lisa and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations
Posted 2 weeks ago
Very precious,looked to see if there was better packages available on similar cruises,have used them for many years ,from start to finish Rebecca and the team at six star cruises get ten out of ten
Helpful Report
Posted 3 weeks ago
Dear Chris Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Rebecca and the team provided you with 10 out of 10 service. We are very glad to hear that you have booked with Six Star Cruises for many years. Rest assured your review will be passed on to Rebecca and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations
Posted 3 weeks ago
We have been dealing with Laura for several years now and she provides excellent customer service. Great prices, fantastic cruises and always there for extra advice if needed.
Helpful Report
Posted 4 weeks ago
Dear Elaine Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations
Posted 4 weeks ago
This is the first time we have used a concierge service for a holiday. Shirley made the entire process so seamless we booked the itinerary she'd recommended quickly. Thank you.
Helpful Report
Posted 1 month ago
Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations
Posted 1 month ago
I have dealt with Laura Wing many times when booking Cruises because I have always found her to be knowledgeable regarding cruising. Above all she is very patient, thorough and always tries to do the best for me.
Helpful Report
Posted 1 month ago
Dear Peter Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations
Posted 1 month ago
Rebecca was incredibly helpful and efficient. She made booking our cruise smooth and stress free!
Helpful Report
Posted 1 month ago
Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Rebecca was incredibly helpful and efficient when booking your cruise making it a smooth and stress-free experience. Rest assured your review will be passed on to Rebecca and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations
Posted 1 month ago
We have just booked our next cruise through Shirley at Six Star Cruises, as always Shirley was very helpful in adding an additional night to our pre cruise stay and changing flights to suit our requirements. Thanks, once again, Shirley for your friendly, helpful service.
Helpful Report
Posted 1 month ago
Dear Bryan Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Shirley was very helpful and friendly when booking your cruise. Rest assured your review will be passed on to Shirley and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations
Posted 1 month ago
I have booked a number of cruises through Sixstar and have dealt almost exclusively with Shirley McCue. I'm sure other agents are also brilliant but Shirley has proved to be exceptional. She always finds me the best deal/cabin/flight/price etc and has given me the best personal service possible. Nothing is too much trouble, no problem is insurmountable. I am not just another customer, I am one of the family.
Helpful Report
Posted 2 months ago
Dear Sheila Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Shirley was exceptional when booking your cruise. We are very glad to hear that Shirley always provides you with the best possible package and service and that nothing is too much trouble for her, it is lovely that you do not feel like another customer but one of the family. Rest assured your review will be passed on to Shirley and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations
Posted 1 month ago
Laura managed to do it yet again ! As always she talked me through flights, cabin availability and all the other bits and pieces that make a Six Star holidays exceptional. She is a total professional who has acted as my concierge for years, but I also know if I'm unable to contact her directly, her colleagues will also support us if necessary. Thank you, Laura.
Helpful Report
Posted 2 months ago
Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations
Posted 1 month ago
It was my first cruise and I thoroughly enjoyed every Minute of it. I could not fault one thing it was perfect
Helpful Report
Posted 2 months ago
Dear Guest Thank you for your 5 star review, Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts, we are very pleased to hear you enjoyed your sailing. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations
Posted 2 months ago
We were astonished how smoothly every single aspect of our cruise experience went! All the ticketing came as promised; every transfer was bang on time and professionally handled. The quality of service was superb - any query we had was handled promptly. The overall impression we had was of superb quality and competence - a lesson in professionalism and friendliness.
Helpful Report
Posted 2 months ago
Dear Joanne Appleby, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your full booking experience with us. We are extremely pleased to hear your kind comments and that you were pleased with the professional, friendly service that we like to offer all our valued guests. Your kind comments will be forwarded to our Six Star teams and their managers and rest assured your review will be very much appreciated. Thank you once again and thank you for choosing Six Star Cruises. Kind Regards Customer Relations.
Posted 2 months ago
This is the first time we have booked a cruise with Six Star and we were lucky that Shirley was our concierge. Shirley helped us with our flight schedule and was able to rearrange it to a much more sensible conclusion and helped us with our cabin specification etc. Thanks to her, we shall definitely choose six star again.
Helpful Report
Posted 2 months ago
Dear Paul Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations
Posted 2 months ago
Shirley was extremely helpful and made booking our cruise very easy despite us changing things around a little. Very friendly and professional. Thanks Shirley
Helpful Report
Posted 2 months ago
Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations
Posted 2 months ago
Six Star Cruises is rated 4.8 based on 5,142 reviews