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Scandiborn Reviews

4.8 Rating 18,456 Reviews
94 %
of reviewers recommend Scandiborn
4.8
Based on 18,456 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Scandiborn Reviews

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

Write Your review

Parcel still not received several emails no response
Helpful Report
Posted 3 years ago
Hi Kirstie, Thank you for leaving this review, I have left you a message. Thanks. -Amy.
Posted 3 years ago
Item delivered was not as advertised would not use this company again not worth the hassle of returning item 😩
Helpful Report
Posted 3 years ago
Thank you for your review Ian, I have dropped you a message. -Amy.
Posted 3 years ago
I am very disappointed to have not received this item. On tracking the parcel it had not even left the shop. Please send immediately or give me a refund.
Helpful Report
Posted 3 years ago
Thank you for speaking to me today Helen. Great to hear your query has been resolved. -Amy.
Posted 3 years ago
Unfortunately my order has not arrived yet after 15 days ,I have emailed enquiring where it is so cannot review .
Helpful Report
Posted 3 years ago
Terrible company. Ordered a rug in September and after I have not received it in November, just cancelled it.
Helpful Report
Posted 3 years ago
Ordered an all in one smart looking suit. It was delivered to the wrong address. Had to chase up to find this out. Was assured it would be re-deliverd to the correct address. Then was informed they had to refund and I shoudl reorder. On re-ordering the welcome discount code had expired/been used. Emailed back to ask for another code. With no reply. Poor serivce and total waste of time.
Helpful Report
Posted 3 years ago
The item was damaged on arrival and I have emailed them twice, but have yet to receive a reply. There was no delivery note and therefore unable to return the Olli Ella Doll Luggy
Helpful Report
Posted 3 years ago
Very disappointed. My order did not arrive, instead I got someone else’s order - not even sure it was from the same company.
Helpful Report
Posted 3 years ago
I have made an order and it took 2 months to reach despite it reaching very very late there were missing items that i dont know where they are! And there were some items written that were available on the website but were suddenly sold out when i placed the order for it and i was not informed that it was sold out!
Helpful Report
Posted 3 years ago
Ordered an item for my little girls birthday. Kept receiving emails saying it will be delivered on a set date. Date would pass and nothing would arrive. Eventually emailed to tell me item was out of stock, which was then too late to order her another one in time for her birthday. Poor customer service
Helpful Report
Posted 3 years ago
It has been weeks and I have not received my full order yet!!!
Helpful Report
Posted 3 years ago
Hello Vicky, thank you for taking the time to discuss your order with us today. We're very sorry for the delay with Royal Mail and your replacement is on it's way to you. The Scandiborn Team
Posted 3 years ago
Avoid this shop! The worst customer service I have ever seen - clueless and unprofessional. I would never again buy from Scandiborn!
Helpful Report
Posted 3 years ago
Absolutely dreadful. Not as advertised (arch with slide and cushions - description now changed but still misleading). Overpriced for what was delivered. When queried the company told me they had to see what the supplier said. No. My contract was with them but they hid behind their supplier. Trading standards have been notified. Arrived a month late missing my grandsons first birthday
Helpful Report
Posted 3 years ago
Missed delivery due to being in hospital being tested for pre eclampsia contacted scandi born via the contact us page ont the site had nothing back had a response via Instagram who said once it’s reached then they would send back out to me but have had nothing
Helpful Report
Posted 3 years ago
Well I would write a review but my item has not turned up yet
Helpful Report
Posted 3 years ago
They sold me a cot and the unique matching mattress. They delivered just the cot and a month after they say they wont have the mattress and would refund me. The mattress is 2 times more expensive in other shops, and they dont own the issue. On top of that, they keep selling the mattress to potentially scam more people into buying the cot - that by the way is like 900£
Helpful Report
Posted 3 years ago
A £150 voucher was added to the basket before checkout but has not been issued. Very disappointed with the level of customer service.
Helpful Report
Posted 3 years ago
the products are great but very disappointed with the service. You need to be more upfront and make it clear that sale items are non-refundable. In a previous order of swimwear (x5 pieces) I've been told I can't get a refund on the items we don't want to keep. We ordered multiple sizes and would have never purchased any had we known. The policy is not the problem it's the lack of clear communication around it.
Helpful Report
Posted 3 years ago
I have placed an order of 2000$. The products is not delivered to me (return to the sender at the custom) and they refuse to give me the refund. I have tried to contact with them a lot but their altitude is so bad and refuse to help me.
Helpful Report
Posted 3 years ago
Didn’t receive the item I ordered so wasn’t the best
Helpful Report
Posted 3 years ago
Scandiborn is rated 4.8 based on 18,456 reviews