Order placed 6th August. Disappointed all around. Ordering was simple enough but the issues started thereafter. Some items are drop shipped from suppliers, so they arrived at different times. I think we ended up with 4 deliveries in total... we had another email saying an item was being shipped which we'd already received. The website added a £75 gift card, which we assumed was because we spent over a certain threshold. This also came through on the order confirmation after purchase. When this was queried later, as it wasn't part of the shipment - we were told it wasn't valid as we used a discount code. The value of the gift card was higher than the discount, so Scandiborn said they could invoice me the discount amount and then send me the gift card. We had an issue with a Snuzpod, with an accessory being sent in the wrong colour within the bundle. Reported on 12th August and we still have this item, which is waiting to be picked up - but nobody knows when. Scandiborn said they will keep me updated but days go in between contact as they apparently have to contact Snuz to arrange collection and a replacement. There seems to be a reluctance to engage on the phone. Scandiborn requested collection of the item but nobody has been. In hindsight, we'd have spent the £500 elsewhere. We will definitely not be using them again once we have a resolution to our current issue.