Scandiborn Reviews

Name: Scandiborn
Address: Unit L, Welland Business Park,, Valley Way, Market Harborough, Leicestershire
Rating: 4.76

4.8 Rating 17,770 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,770 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

Write Your review

Tell us how Scandiborn made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Scandiborn 5 star review on 26th August 2025

899

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received my order which I purchased on the 8th December”

Helpful Report

Posted 2 years ago

Thank you for your review Alex. I am so sorry about this, I can see you contacted us yesterday. My colleague Nicola is going to contact you so we can try and help fix this. -Amy.

Posted 2 years ago

“Unfortunately 2 weeks later I am still waiting for my parcel. Customer service team have not been helpful about getting this delivered any quicker.”

Helpful Report

Posted 2 years ago

Thank you for leaving us a review Katie. I am so sorry you feel the customer service team hasn't been helpful with your query, this isn't the kind of service we aim to provide for any of our customers. My colleague Christine has tried to contact you, she will drop you a message from here. Thanks -Amy.

Posted 2 years ago

“Still not received this item after 2 weeks.Very disappointed.”

Helpful Report

Posted 2 years ago

Thank you Deborah for your review. I am really sorry you are still waiting for delivery of your order, I can see that you have contacted our customer service team. My colleague Charlotte will be in contact with you shortly to help resolve this for you. -Amy.

Posted 2 years ago

“I’m still yet to receive my item. I have emailed a number of times and still not received a response.”

Helpful Report

Posted 2 years ago

Thank you for your review Anna. I am sorry you feel there has been a lack of response, this isn't the kind of service we would aim to provide. I believe my colleague Charlotte is now in contact with you and will continue to be until we resolve your query. -Amy.

Posted 2 years ago

“Worst company ever. Order an item 12 days ago, paid a quite expensive standard delivery, nothing has come yet, the company doesn’t keep any responsibly, they said we are waiting for a supplier response! I just want my money back”

Helpful Report

Posted 2 years ago

I can see you received your refund. -Amy.

Posted 2 years ago

“Parcel still not received several emails no response”

Helpful Report

Posted 2 years ago

Hi Kirstie, Thank you for leaving this review, I have left you a message. Thanks. -Amy.

Posted 2 years ago

“Item delivered was not as advertised would not use this company again not worth the hassle of returning item 😩”

Helpful Report

Posted 2 years ago

Thank you for your review Ian, I have dropped you a message. -Amy.

Posted 2 years ago

“I am very disappointed to have not received this item. On tracking the parcel it had not even left the shop. Please send immediately or give me a refund.”

Helpful Report

Posted 2 years ago

Thank you for speaking to me today Helen. Great to hear your query has been resolved. -Amy.

Posted 2 years ago

“Unfortunately my order has not arrived yet after 15 days ,I have emailed enquiring where it is so cannot review .”

Helpful Report

Posted 2 years ago

“Terrible company. Ordered a rug in September and after I have not received it in November, just cancelled it.”

Helpful Report

Posted 2 years ago

“Ordered an all in one smart looking suit. It was delivered to the wrong address. Had to chase up to find this out. Was assured it would be re-deliverd to the correct address. Then was informed they had to refund and I shoudl reorder. On re-ordering the welcome discount code had expired/been used. Emailed back to ask for another code. With no reply. Poor serivce and total waste of time.”

Helpful Report

Posted 2 years ago

“The item was damaged on arrival and I have emailed them twice, but have yet to receive a reply. There was no delivery note and therefore unable to return the Olli Ella Doll Luggy”

Helpful Report

Posted 2 years ago

“Very disappointed. My order did not arrive, instead I got someone else’s order - not even sure it was from the same company.”

Helpful Report

Posted 2 years ago

“I have made an order and it took 2 months to reach despite it reaching very very late there were missing items that i dont know where they are! And there were some items written that were available on the website but were suddenly sold out when i placed the order for it and i was not informed that it was sold out!”

Helpful Report

Posted 2 years ago

“Ordered an item for my little girls birthday. Kept receiving emails saying it will be delivered on a set date. Date would pass and nothing would arrive. Eventually emailed to tell me item was out of stock, which was then too late to order her another one in time for her birthday. Poor customer service”

Helpful Report

Posted 2 years ago

“It has been weeks and I have not received my full order yet!!!”

Helpful Report

Posted 2 years ago

Hello Vicky, thank you for taking the time to discuss your order with us today. We're very sorry for the delay with Royal Mail and your replacement is on it's way to you. The Scandiborn Team

Posted 2 years ago

“Avoid this shop! The worst customer service I have ever seen - clueless and unprofessional. I would never again buy from Scandiborn!”

Helpful Report

Posted 2 years ago

“Absolutely dreadful. Not as advertised (arch with slide and cushions - description now changed but still misleading). Overpriced for what was delivered. When queried the company told me they had to see what the supplier said. No. My contract was with them but they hid behind their supplier. Trading standards have been notified. Arrived a month late missing my grandsons first birthday”

Helpful Report

Posted 2 years ago

“Missed delivery due to being in hospital being tested for pre eclampsia contacted scandi born via the contact us page ont the site had nothing back had a response via Instagram who said once it’s reached then they would send back out to me but have had nothing”

Helpful Report

Posted 2 years ago

“Well I would write a review but my item has not turned up yet”

Helpful Report

Posted 2 years ago

Scandiborn is rated 4.8 based on 17,770 reviews