Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Scandiborn Reviews

4.8 Rating 17,020 Reviews

94 %

of reviewers recommend Scandiborn

Company Reviews

Product Reviews

4.8

Based on 17,020 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

03451202244

Email:

hello@scandiborn.com

Write Your review

Tell us how Scandiborn made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Scandiborn 5 star review on 23rd April 2024

Scandiborn 5 star review on 23rd April 2024

Scandiborn 5 star review on 22nd April 2024

Scandiborn 5 star review on 17th April 2024

Scandiborn 5 star review on 17th April 2024

Scandiborn 5 star review on 10th April 2024

Scandiborn 5 star review on 10th April 2024

875

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took 3 days to respond to a query by which time it was too late as the product arrived. Then took another 3 days to respond to my response to their query and there was only refunded delivery.”

Posted 2 years ago

“I applied to exchange different size of sun hat, and there is no respond. I even email to you again, still there is no response. After sale service is poor.”

Posted 2 years ago

“I order an elephant chair for my grandson which was too big for his play table. Although the product was beautiful and of the very best quality the return policy left a lot to be desired. I was offered a credit note for the cost of the item plus 20% but this did not suit me so I requested a full refund. I was then advised that I had to arrange and pay for the return myself. As a pensioner and non driver this was not easy. I emailed the company but had no responses.”

Posted 2 years ago

“I ordered a sandbox for my nephew last October to be sure he'd get it by Christmas. It was promised to be delivered in 6 days. Six MONTHS later still no sandbox. If I could leave 0 stars I would. I finally cancelled the order.”

Posted 2 years ago

“I would like to write a positive review, but unfortunately my item never arrived. My neighbour saw it being delivered by a white van, but being “collected” 45 minutes later which we now believe was stolen. I was left without a crib and a bill of £240. My emails are being ignored and I don’t know how to move forward”

Posted 2 years ago

“whilst Jim Dutch fabric foll was cute, it is not value for money. it was much smaller than expected and eyes almost where ears should be. its nose and mouth barely visible. very disappointing”

Posted 2 years ago

“The product I received was wrong. When I contacted the company they were not very helpful and asked me to send a photo which I did and stressed how important it was as it’s my granddaughter’s 1st birthday present. I am still waiting to hear from them and have re-ordered it from another company as I cannot wait. Won’t be ordering from you again”

Posted 2 years ago

“I made an order from Scandiborn twice and both times I had issues with delivery. I work from home and both times delivery companies didn’t leave a card and it was very difficult to track down the packages. I had to contact customer service to get a refund on both items. The orders were supposed to be gifts so I was also late for both occasions. The customer service was very helpful but if you want to receive your orders without any delays or issues I wouldn’t recommend Scandiborn. The muslin cloth was the only item that arrived from a multiple item order, It’s been over a month and I’m still waiting for others or to get a refund.”

Posted 2 years ago

“High Chair advertised in pictures as having 3 height options. Received - kitchen island height option not included - extra £60 for the additional legs. Offered 20% on top of order amount in form of credit refund. Requested to use the 20% (about £44) to discount the legs. Agreed by Keeley. Then sent invoice for legs with only £12 off! Only receive communication every 2 days so the whole process is taking forever. Meanwhile my little lady is delayed getting into a high chair and exploring food because this company can’t seem to sort themselves out. As you can tell I’m really not pleased with the service and purchase so far and won’t be using them again for future items for my children!”

Posted 2 years ago

“Quick delivery, but was exensive. Poor quality, the pancakes kept leaking under the moulds, regardless of the texture. Not worth the money, would not recommend.”

Posted 2 years ago

“Not only did they send me wrong item twice but are refusing to give back my refund even though I did not book courier collection it was done on thier behalf. Took 2 weeks to get refund after phoning constantly will not order from here again.”

Posted 2 years ago

“I have in contact with Charlotte at your company regarding orderno. 517951 which was not suitable and I sent it back to the address that was on the envelope by first class post, this was a keighley address I since been advised that you did not receive it. I am very disappointed to hear this, and I am asking you to reimburse my in good faith. It was an expense item that I paid £25+3.95 postage, which was a high price for the postage. It should obviously be somewhere in your keighley address. I look hopefully toward your satisfactory reply . The envelope was ripped and there was no delivery note with.”

Posted 2 years ago

“10 Negative stars Ordered a playhouse Jan 17. The website states 5-8 days to ship. My credit card was charged the same day. This is my 2nd inquiry- I never heard back the first time, they say due to COVID their response times are currently up to 5 days. I told them to cancel my order- let's see if I EVER see a refund. The company is completely unprofessional.”

Posted 2 years ago

“I ordered 2 prints on the 20/01. One arrived quickly but it was damaged. The other took a while to arrive and when it did it was the wrong print. The customer service team responded quickly but I still haven’t received the correct/new prints or had any updates as to whether they will be sending the correct/undamaged items 4 weeks on. I have paid for the items but yet to get what I paid for.”

Posted 2 years ago

“Poor quality sleeping bags, tore on first wash. scandiborn didn’t respond to my email attempting to return them (following their returns procedure). Waste of money.”

Posted 2 years ago

“Would give no stars if an option!!! Never received the product have contacted scandiborn numerous times for either information on where my delivery or a refund without any reply!!!!! Disgraceful customer service!!”

Posted 2 years ago

“Missing utensils”

Posted 2 years ago

“Website said order would turn up in 3-5 working days (presents needed for birthdays in 7 working days time). Gets to 8 working days and I’ve heard nothing. I call customer services and I’m told the order was dispatched the day before and one of the items was now out of stock and wouldn’t now be sent to me. I had to phone to find any of this out. Will never use again.”

Posted 2 years ago

“We waited 4 weeks for a delivery we never actually got, waited in a number of times. Customer service just kept saying it was on its way!”

Posted 2 years ago

“Appalling. They sent the wrong item and haven’t responded to an email I sent a week ago to inquire about a refund. Certainly won’t use them again.”

Posted 2 years ago

«
1
2
...
5
6
7
8
9
»

Scandiborn is rated 4.8 based on 17,020 reviews