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Scandiborn Reviews

4.8 Rating 17,769 Reviews
94 %
of reviewers recommend Scandiborn
4.8
Based on 17,769 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Scandiborn Reviews

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

Write Your review

Arrived on tine; in a box, slightly bigger than it needed to be. Packaged well.
Helpful Report
Posted 1 week ago
Thank you for the lovely review Michael. I am glad your item arrived in good time for you. We appreciate the feedback on the boxes. Sometimes we do not have the perfect sized box for every item so they are sometimes slightly larger than needed. We strive to make sure the items are well packed inside if this is the case, to avoid damage in transit. We also make sure we do have a variety of size and shapes available in the warehouse to be able to fulfil every order, no matter the item and try our best to avoid waste. Kind regards, Meg
Posted 1 week ago
I am very impressed with the service so far. The order was dispatched quickly and arrived sooner than l expected The quality of the products is very good and obviously made with care.
Helpful Report
Posted 1 week ago
Thank you so much Patricia, for the lovely review. It is so lovely to hear this and we appreciate you taking the time to share your experience. Kind regards, Meg
Posted 1 week ago
Cups arrived quickly and are good quality. Hole needed enlarging to enable flow but this was easy to do.
Helpful Report
Posted 3 weeks ago
Hi Vicky, Thank you for your review! We're delighted to know that the cups arrived promptly and met your quality expectations. We appreciate your feedback regarding the hole needing enlargement; we're glad that you found it easy to adjust. Your insights help us continually improve our products! Kind regards, Keeley
Posted 3 weeks ago
Really lovely product. Nice fabric and well constructed, and speedy delivery as requested. One suggestion: the teepee would be much more stable if it had a sewn in ground cloth which would stop the whole thing toppling over when a toddler grabs it.
Helpful Report
Posted 3 weeks ago
Hi Emily, Thank you for your thoughtful review! We’re so pleased to hear that you love the fabric and construction of our teepee, and that the delivery was speedy as requested. We appreciate your suggestion regarding the sewn-in ground cloth for added stability and will definitely pass this feedback onto our supplier. Kind regards, Keeley
Posted 3 weeks ago
This was ment as a gift that I haven’t giving yet, so to judge right now. But so fare it looks like how it advertised, cute and the quality looks good. It arrived quickly around 3 days.
Helpful Report
Posted 1 month ago
Hi Hanaa, Thank you for your lovely review! We're so glad to hear that the gift looks cute and meets your expectations in quality. It's great to know the delivery was quick as well! We hope the recipient loves it just as much. Kind regards, Keeley
Posted 1 month ago
The flower baby rattle very soft and colourful and the rattle noise very quiet , could be a bit louder really . Happy with how cute it is and was delivered with care and on time and packaged well .
Helpful Report
Posted 1 month ago
Thank you so much for taking the time to leave a review for us Deborah. I am so glad you are happy with the delivery and how it arrived. Kind regards, Meg x
Posted 1 month ago
My 2 granddaughters love the dolly they are 2 years old loving the dummy but it woukd of been better if the dummy had a ribbon or something to have it attached to the dolly can see us loseing the dummy soon I bought 2 dolls
Helpful Report
Posted 1 month ago
Thank you so much for the lovely review Kathleen. I am so glad the doll is so loved by your granddaughter and we hope she gets many more years of love out of it. Kind regards, Meg x
Posted 1 month ago
Easy to order, kept informed about delivery, arrived in far too big a box though. Expensive delivery charges.
Helpful Report
Posted 1 month ago
Hi Rosemary, Thank you for your feedback! We're pleased to hear that you found the ordering process easy and appreciated our delivery updates. We apologize for the oversized packaging and understand how important efficient delivery charges are to our customers. Your insights help us improve, and we hope to serve you even better in the future. Kind regards, Keeley
Posted 1 month ago
Great service. Came quickly. Robust toy but box damaged. Toy is fine. It is a birthday present so disappointed. Royal Mail throw things around. It was only in a brown paper bag. Box looks sad!!
Helpful Report
Posted 2 months ago
Hello Glenys, Thank you so much for taking the time to leave a review. I am so sorry to see that the parcel was damaged in transit but I am so glad to hear that the item was not affected and you are still happy with the service you received. Kind regards, Meg
Posted 2 months ago
Products ordered arrived swiftly. Lovely quality. I would definitely order again.
Helpful Report
Posted 2 months ago
Hi Rosie, Thank you so much for your wonderful review! We’re delighted to hear that your order arrived swiftly and that you’re pleased with the quality. Your satisfaction is our priority, and we can’t wait to have you back for more lovely shopping experiences! Kind regards, Keeley
Posted 2 months ago
Received my order very quickly, really good quality service and product.
Helpful Report
Posted 2 months ago
Hi Maxine, Thank you for your lovely review! We’re delighted to hear that you received your order quickly and are happy with the quality of our service and products. Your kind words motivate us to keep delivering the best for our customers. We look forward to serving you again soon! Kind regards, Keeley
Posted 2 months ago
We bought a Minikane baby doll from Scandiborn as a present for my daughter's 3rd birthday which is lovely. The shipping was quite fast, however the packaging did not survive well. It arrived in a damaged box, which was ripped open a bit. I was concerned that the doll would be damaged or wet, but luckily it hadn't been raining and the doll appeared to be ok. The doll was itself wrapped up in a plastic cellophane inside the box.
Helpful Report
Posted 3 months ago
Hi Zoe, Thank you so much for your review & for choosing a Minikane doll for such a special occasion - your daughter’s 3rd birthday! We're so glad to hear that the doll arrived safely & that she’s enjoying it. That said, we're really sorry to hear about the condition of the packaging upon arrival. We understand how concerning that must have been & truly appreciate you bringing it to our attention. We’re always working to improve our packaging, so your feedback is incredibly helpful. If there's ever anything we can assist with in the future, please don't hesitate to reach out. Kind regards, Keeley
Posted 3 months ago
The product is excellent. Very useful for my granddaughters in the garden. Unfortunately, when it arrived the packaging was quite torn and the tent was unprotected.
Helpful Report
Posted 3 months ago
Hi Clare, Thank you for your thoughtful review! We’re so happy to hear that the product has been useful for your granddaughters in the garden. We sincerely apologize for the damage to the packaging upon arrival, and we appreciate your feedback as it helps us improve our service. Kind regards, Keeley
Posted 3 months ago
Lovely choice of products & some good offers on. Speedy delivery.
Helpful Report
Posted 3 months ago
Hi Kirsty, Thank you for taking the time to leave us such a lovely review! We're delighted to hear that you enjoyed our product range and the great offers. It's always our aim to provide speedy delivery, so we're glad we could meet your expectations. We look forward to seeing you again at Scandiborn! Kind regards, Keeley
Posted 3 months ago
Loved the first set so much we bought another one! We have two new grandchildren expected before Christmas, so I'm getting ahead of the game! Love the quality of the products and will definitely be coming back for more!
Helpful Report
Posted 3 months ago
Hi Karen, Thank you so much for your lovely review! We're thrilled to hear that you loved your first set and decided to get another one. It's wonderful to know you're preparing ahead for your new grandchildren! Your support means a lot to us, and we can’t wait to see you back for more. Warm wishes, Keeley
Posted 3 months ago
Everything was going well until Royal Mail sent it the wrong part of the country
Helpful Report
Posted 3 months ago
Hi Linda, Thank you for your review! We’re glad to hear that your experience with us was mostly positive, despite the hiccup with Royal Mail. We understand how frustrating delivery issues can be, and we're here to help if you have any concerns. We can see that your order has now been successfully delivered :) Best wishes, Keeley
Posted 3 months ago
Easy to use site, I do feel some things are bit over priced but the quality is good.
Helpful Report
Posted 4 months ago
Hi Jan, Thank you for taking the time to share your thoughts! We're glad to hear that you found our site easy to use and that you appreciate the quality of our products. We always strive to offer the best, and your feedback regarding pricing is valuable to us. We hope to see you back soon! Best wishes, Keeley
Posted 4 months ago
The web site was easy to navigate. It was a last minute order. Still the gift came in time.
Helpful Report
Posted 4 months ago
Hi Sureka, Thank you for your lovely review! We're so glad to hear that you found our website easy to navigate and that your gift arrived on time, even with your last-minute order. Your feedback truly brightens our day, and we appreciate your support. We hope you enjoy your shopping experience with us again soon! Best wishes, Keeley
Posted 4 months ago
All great, one product was damaged so better packaging could have prevented this.
Helpful Report
Posted 4 months ago
Hi Amy, Thank you for your thoughtful review! We're glad to hear that you found our products great. We're truly sorry to learn that one of the items arrived damaged; we understand how frustrating that can be. Your feedback regarding packaging is much appreciated and will be taken into consideration as we strive to improve. We hope you'll give us another chance in the future! Best wishes, Keeley
Posted 4 months ago
Great website, products all fabulous and fast delivery! Only disadvantage was that one of the items arrived in a damaged box which is unfortunate as it was purchased to be a gift.
Helpful Report
Posted 4 months ago
Hi Emily, Thank you for your lovely review! We’re thrilled to hear that you enjoyed our website and found our products fabulous, along with prompt delivery. We sincerely apologize for the issue with the damaged box—it’s unfortunate when that happens, especially for a gift. Your feedback is invaluable to us, and we’ll be sure to address this to improve our service. We hope to have the opportunity to serve you again soon! Best wishes, Keeley
Posted 4 months ago
Scandiborn is rated 4.8 based on 17,769 reviews