Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,599 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,599 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 29th June 2025

893

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst I think the range available is superb, I ordered a mini scooter that I never received. Enquired few times, keeps saying awaiting more info from delivery but his birthday was this weekend, no scooter, no refund, no more replies to my emails.”

Helpful Report

Posted 2 years ago

“I did my first purchase with Scandiborn and it was such as mistake. The sandal it’s not true to size, it’s much more bigger than it should be. Scandibourn refuse to refund me because it’s an product in sale? Really? What policy to prejudice a costumer. I had to keep the product and spend buying another sandal with other brand. Scandibourn just disappointed my expectations.”

Helpful Report

Posted 2 years ago

“Was really disappointed with the service I received. Brought sale items that not only didn’t fit but didn’t feel like great quality. Didn’t know/wasn’t communicated anywhere prior to purchase that no refunds on sale items. Feels like was trapped into a voucher I don’t need.”

Helpful Report

Posted 3 years ago

“I received two items - both toolsets by BigJigs. One of which had missing tools. The packaging which the set with missing tools was in, was damaged and actually had the missing items marked with an asterisk on!!! So they were clearly packaged without checking. I had a very disappointed 4 year old and await replacement parts. Not happy with the service at all and will not be buying again”

Helpful Report

Posted 3 years ago

“the item went missing, never actually received it. Nobody answered the phone and it took ten days to receive a form in order to initiate a refund. Not three days as suggested on your customer services page. The birthday present is now incredibly late and it seems as though it really isn't your problem. Could you not have sent another item out for me and then claimed off Yodel? Seems that I am bearing the brunt of Yodel (or your) ineptitude; I'm out of pocket, no gift and an unhappy Godson.”

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Posted 3 years ago

“I still have not received it...”

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Posted 3 years ago

“Purchased two of the same item and only one arrived. This was over 3 weeks ago and after emailing multiple times and waiting a week for a reply, I am told “sorry we now don’t have any more of those items”. Sounds like the item was oversold and customers money held without the actual products ever existing. Shameful. I have paid for an item for almost a month now which they don’t even have and they still have my money. Would now recommend.”

Helpful Report

Posted 3 years ago

“order did not arrive, out for delivery every day for the past 11 days, contacted Scandiborn asking them to follow up twice so far, no reply yet 😔”

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Posted 3 years ago

“I ordered the Little Dutch Baby Walker - it arrived broken. Given the price, this was super disappointing.”

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Posted 3 years ago

“I recently ordered 2 pairs of Liewood Bre Beach Sandals / Jelly Shoes for my son and daughter. The shoes themselves are brilliant, but the service from Scandiborn has been beyond disappointing. The sizing for these is listed on the website as UK...however, the shoes themselves are EU sizing. I ordered a UK7 and a UK8 and got EU 23 and EU 24, which are in fact an UK6 and UK7. So far they have refused my return request with refund, witout acknowledgement of the mistake they made. so very frustrating.”

Helpful Report

Posted 3 years ago

“The worse purchase I ever made. It took five months to arrive and every time I called to check nobody knows what was going on. Very disappointed!”

Helpful Report

Posted 3 years ago

“nowhere that I can see on the website advises that this climbing frame requires complete construction. Not one bit of it is pre-assembled and there is no warning that it will take hours and considerable skills and patience to construct.”

Helpful Report

Posted 3 years ago

“Order hasn’t arrived”

Helpful Report

Posted 3 years ago

“Still haven't received my order due to yodel. My buzzer was broken and despite asking them to call me when it arrived they reported they'd missed me 3 times. I have tried to contact the company and have been unable to speak to a single person via the phone or web chat. I now need to travel 2 hours to get to the depot without confirmation my order is actually there. Would never shop from scandiborn again if yodel is the delivery service used. Worst delivery service in the UK.”

Helpful Report

Posted 3 years ago

“When my bath duck arrived. It was dirty & the seal at the bottom of the duck of inadequate. I didn’t receive much empathy when I telephoned to complain & am still waiting for a replacement”

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Posted 3 years ago

“The return process makes no sense.”

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Posted 3 years ago

“Didn't account for customs. Charged 50% more for item”

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Posted 3 years ago

“Sadly I haven’t received the order yet. It’s been 2 weeks but haven’t heard anything from the company. I ordered it for my son’s 1st birthday party but sadly didn’t arrive here on time. It said 3-5 working days but it’s been over 2 weeks now. Could you please contact me at your earliest convenience.”

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Posted 3 years ago

“Your service is appalling i Would never order from your company again”

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Posted 3 years ago

“Fine customer service and nice looking products”

Helpful Report

Posted 3 years ago

Scandiborn is rated 4.8 based on 17,599 reviews