Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good letter my little boy was made up thanks”

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Posted 2 years ago

“As of December 24, no item was received. Package was due on the 17th. Now it is too late and doesn't do any good after Christmas!!”

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Posted 2 years ago

“This is the fifth year we have ordered and as always the service was excellent. Great choice of templates, lovely personalised options and super fast delivery. Our little one was thrilled!”

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Posted 2 years ago

“Really happy with my little ones letter”

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Posted 2 years ago

“I was impressed!well done!”

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Posted 2 years ago

“Great value for money, great communication and fast delivery thank you”

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Posted 2 years ago

“Fabulous letter they really believe santa wrote back to them”

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Posted 2 years ago

“I have a special needs daughter and when she received this it her made her day yes she is 28 but her mental age is below 10 so thank you for making her o”

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Posted 2 years ago

“Absolutely 💯 brilliantly”

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Posted 2 years ago

“My kids never received thief letters. Imagine how disappointed they were that NO LETTER FROM SANTA this year. I am very upset with this company & WILL NEVER use you again or recommend”

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Posted 2 years ago

“Three grandchildren loved their letters from Santa”

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Posted 2 years ago

“Lots of letter designs to choose from, can personalise the content and there's lots of add on options such as video messages, letter writing pack etc. Prompt delivery; have used for years. Would recommend.”

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Posted 2 years ago

“Did not receive the letter, and its 25th already. You should not be taking orders if you cannot deliver on time.”

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Posted 2 years ago

“Amaizng I will order always and forever with you. Such a nice proper letter my son was absolutely in love and believed every bit of it. Great job guys. Merry Christmas 🎄”

Santa Letter Direct 5 star review on 25th December 2023

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Posted 2 years ago

“Nice, good price and very quickly delivered. Would recommend”

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Posted 2 years ago

“Absolutely perfect, ordered last minute on recommendation of a friend as one i ordered elsewhere wasn't very good. This one was perfect and arrived quicker than expected. Very happy”

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Posted 2 years ago

“We didn’t received any letter . So disappointed”

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Posted 2 years ago

“Absolute brilliant my daughter was so excited to get her letter and certificate. Thank you so much. Highly recommended”

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Posted 2 years ago

“Absolutely love these every year 😍”

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Posted 2 years ago

“Absolutely fantastic letter and certificate. The text message was an added extra my son loved”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews