Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My nephew looks forward every year for Santa's letter. Thank you”

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Posted 2 years ago

“Lovely letter, quick delivery, really pleased with it.”

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Posted 2 years ago

“Lovely letter! Arrived quickly and my 7 year old enjoyed reading it.”

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Posted 2 years ago

“Brilliant my son is 10 now but still believes and loves receiving his letter and text from Father Christmas 🎅 Thank you”

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Posted 2 years ago

“Absolutely amazing ordered last minute for my daughter as a surprise for xmas morning... Amazing quality lovely personalised letter from santa.. Will definitely buy again next year thanks again guys🎅”

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Posted 2 years ago

“Was magical”

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Posted 2 years ago

“Did not arrive! Children kept waiting for their letters”

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Posted 2 years ago

“Great item. I ordered mine fairly short notice sort of expecting a late delivery No not at all arrived on time before Christmas Eve Would certainly recommend Thank you”

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Posted 2 years ago

“We never received their letter from Santa”

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Posted 2 years ago

“My daughter did not get her letter Very disapointing”

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Posted 2 years ago

“Grandson got the letter and activity pack which were lovely. Just an update..he received the text today and he was really excited about it so thank you.”

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Posted 2 years ago

“The letter did not make it before Christmas.”

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Posted 2 years ago

“Granddaughter loved it”

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Posted 2 years ago

“Never recorded either letter I ordered this year , I have done these twice in the past and they always arrived. We did not recieve our letters this year.”

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Posted 2 years ago

“When we received our letters to write to Santa with the activity pack, it was perfect. The kids loved it, but when we received the letter back from Santa we didn’t receive on the nice list certificate with the letter which we’ve always received in past years. I’ve done Santa letter direct direct for years, but this year we didn’t receive the nicely certificates which I thought was very disappointing and it was really disappointing to my boys !”

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Posted 2 years ago

“I had 2 letters. Both paid via PayPal. Neither of my children received their letter. Very disappointed. Please have someone contact me.”

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Posted 2 years ago

“I am very disappointed on your company. My letters were supposed to be delivered by 21 Dec and they are still not here. My grandsons will not receive their letters and extras from Santa until AFTER Christmas which defeats the purpose of a Santa letter. I will be asking for a refund along with never ordering from this company again😡”

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Posted 2 years ago

“Terrible my grandson never received his letter that was supposed to arrive on Dec 14th”

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Posted 2 years ago

“Brilliant as usual !! Thank you again !!”

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Posted 2 years ago

“They never received their letters or packs this year. My nieces keep checking the mail and it never arrived. I'm so disappointed.”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews