Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 17,437 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 17,437 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 21st March 2024

741

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my letter.”

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Posted 4 weeks ago

“Wrong age put pn card Aiden is 3yrs”

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Posted 3 months ago

“Very disappointed, actually. To date, Jan 2, have not received letters in the mail. Fortunatley, was able to print them via download for grandchildren. Also paid extra for text messages which were not received either. Paid for services not received - VERY DISAPPOINTED!”

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Posted 3 months ago

“Second year in a row that I have ordered and had problems with delivery. I ordered three letters on December 11th and still haven't received the third one (today is (12/31). Luckily I reached out to customer service when I realized there was no way that I would be receiving them before Christmas and I was sent a PDF that I had to print. It really defeats the purpose of me purchasing Santa Letters if I have to print them on my own. I gave this two stars because of the responsiveness of customer service.”

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Posted 3 months ago

“The letter did not make it before Christmas.”

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Posted 4 months ago

“Disappointed as never received my daughters letter”

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Posted 4 months ago

“Not received letters yet”

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Posted 4 months ago

“Great value and good choice of letter templates to choose from, but I still haven’t received my order and Christmas is only a few days away.”

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Posted 4 months ago

“I haven’t received my son’s letter!! ☹️”

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Posted 4 months ago

“Unfortunately not to happy , I paid for my children’s letters about the 4/5th December but still yet to receive them an it’s now 20th December 😢”

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Posted 4 months ago

“No letters received yet and no text message received as ordered. Should have been received 12 December but nothing received. Not happy at all this time round and some sad grand children”

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Posted 4 months ago

“Ordered in plenty of time, they emailed me to say it had been posted…. But took 12 days They should have been all sent on December 1st to avoid the rush Letter was beautiful tho I did email for replacements which took ages too!”

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Posted 4 months ago

“I haven't received my letter yet. I had an email to say the letter had been sent out yet over a week later we still have not received the letter”

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Posted 4 months ago

“Still haven’t received my Santa letter”

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Posted 4 months ago

“Still haven’t received my letter although I’m getting emails to review it”

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Posted 4 months ago

“I'm very disappointed I have only had 2 of the 5 letters delivered to my grandchildren and I feel that they will be most upset when they know there cousins have had a letter and not them they will think that santa thinks there naughty 😕”

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Posted 4 months ago

“Well considering I was given the 12th as the expected arrival date and I'm now sitting here on the 14th with no letters, I'm not too impressed.”

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Posted 4 months ago

“I've not received the letter”

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Posted 4 months ago

“Letter didn't arrived. I paid for it and it ment to be delivered by 12 December.”

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Posted 4 months ago

“Ordered last week (have been receiving letters for my little girl for 5 years) however haven’t received any letter yet? I sent an email to customer service right after ordering as was worried it had been sent to the wrong address but haven’t had a response?”

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Posted 4 months ago

Santa Letter Direct is rated 4.6 based on 17,437 reviews