Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,550 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 20th December 2025

"Eva"

Santa Letter Direct 5 star review on 19th December 2025

"Claire"

Santa Letter Direct 5 star review on 18th December 2025

Lisa

826

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect magical letter - really heartfelt and sincere”

Helpful Report

Posted 1 week ago

“Genuinely lovely letter, particularly for a girl who is almost a bit too old to believe.... came really quickly as well as I'd left it late - was posted on the day I ordered and arrived a couple of days earlier than predicted.”

Helpful Report

Posted 1 week ago

“Absolutely beautiful letters from santa, my 2 children were thrilled with the personal notes and they were so beautifully written, they looked so authentic, the attention to detail was amazing even the envelopes, will definitely order again next year 😊”

Helpful Report

Posted 1 week ago

“Not even recieved the letter for my son”

Helpful Report

Posted 1 week ago

“Absolutely amazing Reggie has been on a high since receiving letter nuts thank you 😊”

Helpful Report

Posted 1 week ago

“The AI letters allow us to create really personalised letters for our children with each one being completely individual. Our children love the designs and get so excited at seeing replies to their letters including any questions they ask Santa!”

Helpful Report

Posted 1 week ago

“My son never got his letter from santa wouldn't be using u again”

Helpful Report

Posted 1 week ago

“Was amazing little lad loved it thank you”

Helpful Report

Posted 1 week ago

“My grandchildren loved them so another hit sadly one is aat the age to old for santa”

Helpful Report

Posted 1 week ago

“Absolutely wonderful. Kids where blown away with their letters”

Helpful Report

Posted 1 week ago

“Amazing will order again”

Helpful Report

Posted 1 week ago

“The website I have used in the past for Letter's from Santa no longer offered this service and I came across Santa Letter Direct whilst searching for an alternative. I am glad I did. It was high quality letter, delivered on time. Granddaughter was very pleased with it.”

Helpful Report

Posted 1 week ago

“Was late in being delivered my youngest was sad she didn't receive letter. Ive ordered for years and i wint order next year. Think this also happened last year too.”

Helpful Report

Posted 1 week ago

“Absolutely brilliant. Our little boy loved it. The lil nods to friends, family, location etc. Just magical”

Helpful Report

Posted 1 week ago

“Fantastic kept the magic alive”

Helpful Report

Posted 1 week ago

“Absolutely fantastic,My granddaughter was Was amazed and so excited,I also got her the video from santa,Shes 6 ans can't work out how santa knew so much about her,She will cherish these for years to come,She now waiting to put out the carrots and pie on Christmas eve.”

Helpful Report

Posted 1 week ago

“We have ordered these for a few years now and my nieces absolutely love them. They look forward to their letter from Santa and they always love how it is a different story.”

Santa Letter Direct 5 star review on 23rd December 2025

Helpful Report

Posted 1 week ago

“The letter arrived for my daughter. I clearly started her band yet the nice certificate had my name”

Helpful Report

Posted 1 week ago

“Every year I year I buy my children's Christmas letter's from Santa Letter Direct and every year I am never ever disappointed! They look beautiful, arrive on time on my chosen date and are fantastic for the price! My littles ones love the activity pack and hanging the Santa Stop here sign on their bedroom door's. This year I ordered Santa's Magic Key and completely forgot to personalise it due to being poorly, I really wasn't expecting it to arrive in time at all but the team were fantastic and got this out within one day of me submitting it - Amazing customer service and beautiful letter's- Thank you so much Santa's Direct Letter - We love all your items 🥰 x”

Helpful Report

Posted 1 week ago

“Ordered letter months ago! Still no letter on 23/12/25”

Helpful Report

Posted 1 week ago

Santa Letter Direct is rated 4.6 based on 20,550 reviews