Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,910 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,910 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Email

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

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“Savannah was thrilled to see father Christmas had not forgotten her”

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Posted 1 week ago

“Order arrived a day after my sons birthday”

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Posted 2 weeks ago

“Fabulous as usual. I regularly suggest santander sends her a card or letter. She enjoys having personally addressed correspondence”

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Posted 4 weeks ago

“Great value and quality is great and lovely selection of items”

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Posted 4 weeks ago

“I have used this at Christmas for four years never had a problem. Bought the first day at school post card twice as they never turned up. Have emailed customer service multiple times and no response”

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Posted 4 weeks ago

“Santa letter was great. No issues at all. Issue with next order for postcard as didn’t receive it.”

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Posted 1 month ago

“Thank you so much for the lovely postcards you sent Lily-Mae she was so excited to have recieved them yesterday evening when she came home from she put the biggest smile on her face she is bringing one of them into school today to show her teacher her sna in her class and all her friends 😊”

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Posted 1 month ago

“I love santa direct. The magical feeling and seeing the smiles on childs face after receiving the letter.”

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Posted 1 month ago

“Fantastic postcard from santa to celebrate starting school, my little girl was over the moon.”

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Posted 1 month ago

“The post card was as good as ever came on time and my grandaughter was very happy little girl so thanks it will be a birthday card next then xmas”

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Posted 1 month ago

“Lovely postcard which arrived in a few days from ordering. Excellent wording and personalisation.My granddaughter was thrilled to receive it.Would highly recommend this company.”

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Posted 1 month ago

“Didn’t use this”

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Posted 1 month ago

“I've ordered a few things from Santa letter direct and anytime I have received the letter etc it's arrived in perfect order and it means a lot to the little one and I'm happy with purchases”

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Posted 1 month ago

“Very quick delivery Postcard definitely worth the money”

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Posted 1 month ago

“My Daughter loved reading her postcard off Santa. Words were personalised only to her thanks”

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Posted 1 month ago

“The worst company ever, extreemly poor customer service, the cards do not arrive, they go round in circles when you email them by returning the same messages. My adsvice to the general public use another company. DO NOT USE SANTA LETTER DIRECT YOU WILL BE LET DOWN AND DISAPPOINTED. I COULDNT GIVE A MINUS RATING IF I COULD IT WOULD BE MINUS 100 NOT A 5 STAR, ABSOLUTLY DISGUSTING CUSTOMER SERVISE WHO IGNORE YOUR REQUESTS OF A PHONE CALL AND WILL NOT SEND THERE CONTACT NUMBER. I AM IN THE PROCESS OF CONTACTING TRADING STANDARDS , THEN PUTTING IT ALL OVER SOCIAL MEDIA SO NOBODY ELSE GETS LET DOWN OR FEELING DISAPPOINTED”

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Posted 2 months ago

“Hi there, I was very disappointed last Christmas. I was inundated with emails from your company, much more than previous years. I would appeal to you not to do the same this year as it is very frustrating.”

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Posted 2 months ago

“I’m lease advise when Birthday Card was made on actual delivery and text message is scheduled to be sent on Sunday, July 5th”

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Posted 3 months ago

“Excellent service every year.”

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Posted 3 months ago

“Card was a day late for my granddaughters birthday”

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Posted 4 months ago

Santa Letter Direct is rated 4.6 based on 20,910 reviews