Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,883 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

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Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received it”

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Posted 17 hours ago

“My 7yr old daughter loved this. The letter felt very personal to her”

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Posted 2 days ago

“Very happy with this service. My Grandson loved his letter and certificate”

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Posted 4 days ago

“My granddaughter loves her letter from the Easter bunny.”

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Posted 1 week ago

“My granddaughters loved their Easter letters from you which I read to them.”

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Posted 1 week ago

“As usual santa letter direct did a great job letter came on time and my grandaughter will be very happy”

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Posted 1 week ago

“My grandson rang me very excited to say the Easter bunny had sent him a letter, saying he was going to drop an Easter egg off at his house and one for his friend, I can honestly say he was over the moon, these cards and letter are lovely”

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Posted 1 week ago

“Been ordering birthday and Christmas cards from you for my grandchildren for quite a few years now. Never a problem always delivered in plenty of time until the last one for my granddaughter Alexa. You confirmed it had been posted on February 25th but unfortunately I am guessing down to Royal Mail the card didn't arrive until March 5th. Alexa's birthday was March 1st. As Royal Mail are no longer reliable time wise you may want to look at posting cards out a lot earlier.”

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Posted 3 weeks ago

“Santa Letter Direct always delivers beautiful designed letters for our children, a pleasure.”

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Posted 1 month ago

“Really lovely with personal details likes names and daughers friends names as well. Lovely keep sake”

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Posted 2 months ago

“Have been getting my 2 boys christmas and school letters/postcards from here for good few years. Wouldnt shop anywere else for them 🫶”

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Posted 2 months ago

“We have used Santa letter direct for 11 years now. My little one loved to receive his own personalised letter from Santa. It is even better now when you can do an AI letter.”

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Posted 2 months ago

“Very good, my children are always very excited to receive their letters”

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Posted 2 months ago

“Dino Finn was delighted with his Letter, good boy certificate and instructions to leave a carrot for Rudolph and friends, a task that he eagerly did on Christmas eve along with a minced pie and milk for Santa, altogether it made for a special time for the whole family to make special memories at Xmas 2025 with the icing on the cake being the text message from Santa on Xmas morning.”

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Posted 2 months ago

“My son loved this. Adds that Christmas magic to Christmas and family time. Thank you so much.”

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Posted 2 months ago

“Bonnie loved her letter was so pleased she understands Christmas more so was so pleased even left him. Home made cookies and carrot and they had gone thank you for making Bonnie's Christmas a great experience will be back”

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Posted 2 months ago

“My son looks forward to these every year! They're very easy to compose and I'm prompted numerous times to double check the letter before it's posted. Great service, email turnaround is no more than 48hours. Very happy as is my child.”

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Posted 2 months ago

“Excellent letter, good delivery time”

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Posted 2 months ago

“The children loved there letters and were surprised that Santa knew all about them. I have been using this service for many years now and never failed to awesome.”

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Posted 2 months ago

“I've been ordering Santa's Letter for the past eight years. The service is amazing. So straight forward to order and its great that you can book the date you want it delivered. Loving the different templets that can be used to.”

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Posted 2 months ago

Santa Letter Direct is rated 4.6 based on 20,883 reviews