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Santa Letter Direct Reviews

4.6 Rating 17,876 Reviews
90 %
of reviewers recommend Santa Letter Direct
4.6
Based on 17,876 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Prompt delivery and good value for money and my grandsons enjoy receiving them.
Helpful Report
Posted 2 minutes ago
Great service, arrived on time
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Posted 4 minutes ago
Both Tillie & Jacob so very pleased with there letters as usual from Santa Jacob has special needs & at 13 was so very excited to take to school & show all his letter thank you
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Posted 11 minutes ago
Amazing my granddaughter was so happy and I found it magical to :)
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Posted 12 minutes ago
The letters were lovely, everything I wanted was on there, lovely background pictures to choose from, would definitely recommend
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Posted 12 minutes ago
A great little package arrived today to surprise my son. He was very pleased to see he’d made it to The Nice List, and he is looking forward to completing all the activities, which are great and very age-appropriate for our 5 year old. Will buy this again next year and would highly recommend the product to people.
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Posted 12 minutes ago
Was lovely and well worth the great price it was! Thank you my daughter loved it
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Posted 13 minutes ago
Leah loved the letter. Couldn’t understand why you knew she had been to the pantomime!
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Posted 15 minutes ago
I used the AI option this year and the letters were fantastic. My children loved reading them. They were dispatched on time, but due to Christmas post they took a while to arrive. I emailed customer service, who were really helpful. They sent me digital copies of the letters and told me if they didn't arrive in the post within the next couple of days, they would resend them.
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Posted 15 minutes ago
Seriously the best company who provide the most beautiful and personal letters. The customer service is second to none and I have used this company for many years without ever being disappointed. Highly recommended.
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Posted 17 minutes ago
Absolutely amazing as always, great new features on the letters this year again. My little girl was so happy to get her letter again, she’s got these letter since her 1st Christmas and this is her 5th one and the smile gets bigger every year! Such amazing quality letters! Honestly can’t recommend these letters and gifts enough 🎅🏼🥰
Helpful Report
Posted 18 minutes ago
Excellent selection of letters. Great service. I have been ordering for a number of years and I get just as excited as the children when the letters arrive. The only thing I would like is the option of friend to be changed for brother or sister and Mummy/daddy to be mum/dad.
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Posted 18 minutes ago
My grandchildren absolutely love these when then arrive
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Posted 20 minutes ago
Could not be happier with this product!
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Posted 23 minutes ago
Lovely item. Little one was very excited to see the letter arrive with her name on it and that she was on Santa's nice list. The activity pack was very good and she loved doing them all.
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Posted 28 minutes ago
Have not received the letter
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Posted 32 minutes ago
Rio was really excited to read his letter of santa
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Posted 33 minutes ago
My granddaughter was delighted
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Posted 35 minutes ago
So simple to use. Sent out as explained.
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Posted 36 minutes ago
Grand children loved them as usual, thank you.
Helpful Report
Posted 36 minutes ago
Santa Letter Direct is rated 4.6 based on 17,876 reviews