Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lovely with personal details likes names and daughers friends names as well. Lovely keep sake”

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Posted 2 weeks ago

“Have been getting my 2 boys christmas and school letters/postcards from here for good few years. Wouldnt shop anywere else for them 🫶”

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Posted 4 weeks ago

“We have used Santa letter direct for 11 years now. My little one loved to receive his own personalised letter from Santa. It is even better now when you can do an AI letter.”

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Posted 1 month ago

“Very good, my children are always very excited to receive their letters”

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Posted 1 month ago

“Dino Finn was delighted with his Letter, good boy certificate and instructions to leave a carrot for Rudolph and friends, a task that he eagerly did on Christmas eve along with a minced pie and milk for Santa, altogether it made for a special time for the whole family to make special memories at Xmas 2025 with the icing on the cake being the text message from Santa on Xmas morning.”

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Posted 1 month ago

“My son loved this. Adds that Christmas magic to Christmas and family time. Thank you so much.”

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Posted 1 month ago

“Bonnie loved her letter was so pleased she understands Christmas more so was so pleased even left him. Home made cookies and carrot and they had gone thank you for making Bonnie's Christmas a great experience will be back”

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Posted 1 month ago

“My son looks forward to these every year! They're very easy to compose and I'm prompted numerous times to double check the letter before it's posted. Great service, email turnaround is no more than 48hours. Very happy as is my child.”

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Posted 1 month ago

“Excellent letter, good delivery time”

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Posted 1 month ago

“The children loved there letters and were surprised that Santa knew all about them. I have been using this service for many years now and never failed to awesome.”

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Posted 1 month ago

“I've been ordering Santa's Letter for the past eight years. The service is amazing. So straight forward to order and its great that you can book the date you want it delivered. Loving the different templets that can be used to.”

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Posted 1 month ago

“I did these last year for my grandchildren, I was so pleased last year thst I ordered them again for Christmas, my grandchildren faces when they thought father Christmas had sent them a letter they were so excited. So I highly recommend that you do this for your grandchildren, you wont regret it,just the smiles on their faces is enough. And the price is very reasonable also.”

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Posted 1 month ago

“I ordered 2 letters as of today 1/10 I have only received 1”

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Posted 1 month ago

“I have been doing these for my daughter's for the past 4 years and they are magical. The look on their faces when they arrive is so special.. they always arrive quickly and look very professional.”

Santa Letter Direct 5 star review on 10th January 2026

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Posted 1 month ago

“She was so happy with Santa wrote to her and what she wanted for Christmas”

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Posted 1 month ago

“Used for many years and wouldn't go anywhere else. New designs are added so each year my grandchildren can have a different letter and they are so excited to receive them. This is one tradition they will most definitely remember and is a huge part of making their Christmas so special”

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Posted 1 month ago

“I ordered the letters in October and then arrived on January. My grandchildren were very confused (same as me) as their mom called me the day they were received . Would like either a refund or a coupon for free letters in 2016.”

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Posted 1 month ago

“My grandchildren love them that are lovely abs love the fact they are so personal”

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Posted 1 month ago

“Amazing very personalised letter. My son was so happy to receive his letter from Santa. Have brought in the past and will certainly buy again. Thank you”

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Posted 1 month ago

“Beautiful santa letter and nice list. Arrived in plenty of time for Christmas. Easy to complete online.”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews