Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My granddaughter loved her letter and had no idea the we sent it. She has shown it to her friend that Father Christmas mentioned and it is so authentic. Very pleased”

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Posted 2 years ago

“Brilliant letters”

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Posted 2 years ago

“Sadly, Santa's letter has not been delivered to my granddaughter despite it being posted on, I think, the 5th December! We have now had the the last postal delivery before Christmas so, if it should arrive after Christmas, it will be kept for next year! This 'no show' could, of course, be the fault of Royal Mail!”

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Posted 2 years ago

“Disappointed as never received my daughters letter”

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Posted 2 years ago

“Did not receive”

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Posted 2 years ago

“We haven't received our order One disapointed little girl”

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Posted 2 years ago

“Letters were never delivered to either of my children and ordered December 11th which was more than enough time to receive on the promised delivery date of December 21st. Here it is December 23rd and still no letters and now if they do arrive, a lot of good they will do now. So disappointing and disheartening.”

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Posted 2 years ago

“Since 2018 I order from Santa letter direct. Every year has new amazing designs. My daughter love them. Definitely, makes Christmas more special to her, and I love to see her smile on her face.”

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Posted 2 years ago

“Beautifully personalised letters from Father Christmas, my children love receiving these each year.”

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Posted 2 years ago

“The letters were never received.”

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Posted 2 years ago

“My daughters letter was not in the envelope or the cert of being on nice list”

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Posted 2 years ago

“The letter didn’t come. As I don’t want my daughter to be disappointed I will have to write it myself.”

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Posted 2 years ago

“Omg the most amazing letter ever my child absolutely loved it even got super excited cause he was on the nice list”

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Posted 2 years ago

“I would have liked to have been able to involve more family and friends”

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Posted 2 years ago

“Amazing my 8 year old granddaughter was amazed how Santa knew the information about her makes believing feel real would highly recommend this for the little ones in our lives . Thankyou”

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Posted 2 years ago

“Very good letter Thank you”

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Posted 2 years ago

“Perfect came on time”

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Posted 2 years ago

“Thank you so much will have one happy boy”

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Posted 2 years ago

“Santas letter was fantastic made my 3 grandchildrens day they were so excited when they arrived for them & loved all the activities that came with the letter Thank u x”

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Posted 2 years ago

“She was glad to receive her annual letter from santa.”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews