The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,382 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful flowers. Our first bunch were sumptuous, but a very minor issue was compensated for by another bunch. Great flowers, great service.”

Helpful Report

Posted 4 years ago

“The roses looked rather tired on arrival, and were of a lower standard than I have received from you in the past. I cannot say that they were poor, but the best local florist is now the winner on quality.”

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Posted 4 years ago

“I love flowers from The Real Flower Company. Everyone is delighted when they arrive. They manage to look effortless, decadent and joyful!”

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Posted 4 years ago

“The recipient of the bouquet said that it was lovely, and it did look very nice from her photo. However please could you let your courier dpd know that they shouldn't have left the box outside behind the waste bin when the recipient was at home and would have answered the door if they had rung the bell, which she said they didn't. I tried to give feedback directly to dpd but was unable to and I couldn't find a phone number to call them on.”

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Posted 4 years ago

“Excellent service and beautiful fresh flowers lasting so well when kept cool overnight”

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Posted 4 years ago

“I ordered flowers for my daughter's birthday, but later had to change the date of delivery. Customer Services were an absolute delight in dealing with my request. The flowers arrived on time, great communication from both the Real Flower Company and the courier. My daughter said the bouquet was stunning and and was beautifully scented. I always order flowers from this company and have never been disappointed.”

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Posted 4 years ago

“Very happy with the flowers and the service. I phoned with a query,which was handled courteously and efficiently by Lucy. My daughter sent a photo of the flowers,which were beautiful-I ordered the spring bouquet. Would definitely recommend and use again.”

Helpful Report

Posted 4 years ago

“Very disappointed. I ordered an expensive (£76) bouquet of flowers to be delivered to my daughter to celebrate news of her new job the day before. The flowers arrived two days’ late. This was the fault of the courier company but I felt that my complaint was not handled very well. The last I heard, the company were in dispute with the courier company, but frankly that was not my problem. I would have liked some kind of recompense for a perishable and expensive product that arrived 48 hours late. None was received. I will not use this company again.”

Helpful Report

Posted 4 years ago

“A truly stunning Mother’s Day bouquet arrived for my mum, she was delighted by the quality of the flowers she received.”

The Real Flower Company 5 star review on 16th March 2021

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Posted 4 years ago

“My friend was delighted. Thank you.”

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Posted 4 years ago

“Fabulous flowers and a little bit different.”

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Posted 4 years ago

“Lovely flowers that smell wonderful”

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Posted 4 years ago

“I received a spring bouquet for Mother's Day from my son who is abroad. I couldn't believe how few flowers there were in this huge green box. I know he would have been so disappointed to see them. Certainly not value for money!!!”

Helpful Report

Posted 4 years ago

“I bought a large bunch of spring flowers for my wife on our 29th wedding anniversary. For £100 it was disappointingly small and, despite following the instructions, barely lasted a week. Shall not use this company again.”

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Posted 4 years ago

“They were bought as a retirement present, they arrived on time and my friend loved them.”

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Posted 4 years ago

“The flowers (Florists Seasonal Choice Bouquet) were delivered to a friend on time, in great condition. The recipient loved them, and said that they smelled amazing. This was the third order I have made with The Real Flower Company and all have been very well received.”

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Posted 4 years ago

“I ordered the scented white rose bouquet as as a birthday gift for my Aunt.She was absolutely thrilled with it,loved the scent. Highly recommend The Real Flower Company.”

Helpful Report

Posted 4 years ago

“I recently sent some flowers to a friend who had a baby. On the original order I messed up the delivery address, so as soon as the confirmation was pinged back to me, I responded with the correct address. I then received an email telling me that you had amended the address and I was sent a copy, which was correct. However the delivery guy tried to deliver to an incorrect address and left a message to say he could not deliver that day but would try again. He attached a fuzzy photo to yourselves. He did know that these were fresh flowers, so I don't see how a redelivery would work. I called yourselves and you admitted the mistake. I was upset though as this was an important delivery and I was told that the delivery cost would be free instead, and you would throw in a candle and send a fresh bunch of flowers. I spoke to friends about this and they said that this was pretty appalling and that the flowers should have been refunded, if you cared about the error. Seems like you did not care.”

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Posted 4 years ago

“Beautiful flowers, beautifully wrapped in no plastic. Wish they lasted longer.”

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Posted 4 years ago

That is the one downfall with garden roses but they are so beautiful for the short time we get to enjoy them.

Posted 4 years ago

“Very satisfied with the service, all very efficient, and the recipient of the flowers was absolutely delighted, she said she'd never seen such a big bunch of flowers! Just FYI we bought the smaller of the 2 white jugs together with the largest bunch of flowers - but the jug wasn't big enough for them! Perhaps note that on your website?”

Helpful Report

Posted 4 years ago

Thank you Freda, we will have a chat with our developers about the jugs. Best Wishes, The Real Flower Company

Posted 4 years ago

The Real Flower Company is rated 4.4 based on 1,382 reviews