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The Real Flower Company Reviews

4.4 Rating 1,414 Reviews
83 %
of reviewers recommend The Real Flower Company
Company Reviews Product Reviews
6
 Metrics Info
4.4
Based on 1,414 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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Sarah
Verified Buyer
“Wonderful service - ordered flowers from overseas and was really happy with the result”
Helpful Report
(Nationwide) - Posted 1 week ago
Anonymous
Verified Buyer
“Very helpful as I rang to order - flowers delivered next day - flexible choice in case not available but it was! My friend really appreciated them - dahlias and herbs - and loved the fragrance (including geranium leaves I think). She loved the fact they were grown here too and seasonal.”
Helpful Report
(Nationwide) - Posted 3 weeks ago
Hello, Thank you for your fantastic review! We're so pleased to know that your friend enjoyed the flowers and their lovely fragrance. It’s wonderful to hear that she appreciated their seasonal nature and local provenance as well. We look forward to helping you again soon! Warm wishes, The Real Flower Company
Posted 2 weeks ago
Susan
Verified Buyer
“The flowers (dahlias) were for my sister, who sent me a photograph. They arrived in good time, were packed beautifully, and the flowers were lovely and fresh (she says) .”
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Susan, Thank you for your wonderful review! We're so glad to hear that the dahlias were beautifully packed and arrived fresh for your sister. It’s always a joy to know our flowers bring happiness to both the sender and the recipient. We look forward to helping you again soon! Warm wishes, The Real Flower Company
Posted 2 weeks ago
Tracey
Verified Buyer
“A problem with dekivery was sorted out immediately, without question! My sister said the flowers are divine - thank you.”
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Tracey, Thank you so much for your kind review! We're delighted to hear that we could resolve the delivery issue promptly and that your sister loved the flowers. It's our pleasure to ensure a lovely experience for our customers and their loved ones. We look forward to assisting you again soon! Warm wishes, The Real Flower Company
Posted 2 weeks ago
Anónimo
Verified Buyer
“Beautiful flowers, great florist choice and great presentation. My friends were delighted. Thank you.”
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Anónimo, Thank you for your wonderful review! We’re thrilled to hear that the flowers and presentation made such a lovely impression on your friends. We can’t wait to assist you again! Warm wishes, The Real Flower Company
Posted 2 weeks ago
Barbara
Verified Buyer
“The flowers were a present to mark an engagement (not mine!). They were beautiful and I was told by the recipient that the scent of the roses was amazing. So another really successful and much appreciated service from the Real Flower Company. Thank you again.”
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Barbara, Thank you for your lovely review! We’re so pleased to hear that the engagement flowers were a hit and that the roses' scent left a lasting impression. It's wonderful to know our service has made such a positive impact. We look forward to helping you create more memorable moments with our flowers in the future! Warm wishes, The Real Flower Company
Posted 2 weeks ago
"Elizabeth"
Verified Buyer
“This company supplies the most wonderful flowers and in particular their scented roses which smell quite heavenly. Their customer service is exemplary either on line or in person in their shops. They have a smallish selection of gifts too”
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Elizabeth, Thank you for your wonderful review! We’re thrilled to hear that you love our scented roses and that our customer service met your expectations, both online and in-store. Your kind words inspire us to continue providing beautiful flowers and exceptional service. We can’t wait to help you with your next floral purchase! Warm wishes, The Real Flower Company
Posted 2 weeks ago
Jane
Verified Buyer
“ok often relatively expensive, but always particularly beautiful flowers. Flowers that show the person receiving them that you had thought about the flowers- on this occasion i knew the friend was about to get a lot of flowers for her return home from hospital and i wanted something to stand out / less predictable - so i ordered a box of the loosely packed dahlias - they were lovely and much appreciated”
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Jane, Thank you for your fantastic review! We’re delighted to hear that the dahlias made such a lovely impression on your friend and stood out beautifully. It’s wonderful to know our flowers can convey that thoughtful touch, especially during such a special moment. We appreciate your support and look forward to creating more memorable arrangements for you in the future! Warm wishes, The Real Flower Company
Posted 2 weeks ago
Robert D
Verified Buyer
“Absolutley stunning bouquet for my Wife - she was over the moon. The flowers were beautiful and met my expectations - infact above and beyond”
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Robert, Thank you for your amazing review! We are so thrilled to hear that the bouquet for your wife exceeded your expectations and brought her so much joy. Looking forward to providing more stunning arrangements for you in the future! Best wishes, The Real Flower Company
Posted 2 weeks ago
Andrea
Verified Buyer
“So delighted with purchase. The flowers were stunning and arrived exactly as requested before 10.30am (obviously paid for morning delivery) and my mother in law was thrilled to receive them on her 70th birthday. Thank you”
The Real Flower Company 5 star review on 9th September 2025
Helpful Report
(Nationwide) - Posted 2 months ago
Dear Andrea, Thank you for your wonderful review! We're so pleased to hear that the flowers made your mother-in-law's 70th birthday extra special. It's great to know they arrived on time and were as stunning as you hoped! We truly appreciate your support and look forward to creating more memorable moments for you in the future! Warm wishes, The Real Flower Company
Posted 2 months ago
Penelope
Verified Buyer
“I have recently sent 2 different bunches of flowers to friends. Both said they were fresh ,beautiful and natural; as if picked from the garden. They were as described on the website ( both recipients sent me photos) and arrived on the desired date. I am a very satisfied customer.”
Helpful Report
(Nationwide) - Posted 2 months ago
Dear Penelope, Thank you for your lovely review! We are thrilled to hear that both of your friends enjoyed their flowers and that they arrived just as you hoped. It's wonderful to know that our flowers brought a touch of the garden to their day! We appreciate your support and look forward to crafting more beautiful arrangements for you in the future! Warm wishes, The Real Flower Company
Posted 2 months ago
SHH
Verified Buyer
“Gorgeous and unusual British flowers, with fabulous scent - as ever. This company has never let us down.”
Helpful Report
(Nationwide) - Posted 3 months ago
Dear SHH, Thank you so much for your glowing review! We are delighted to hear that you are enjoying our gorgeous and unusual British flowers, along with their fabulous scent. Your trust in us means the world, and we’re thrilled to know we've consistently met your expectations. We can’t wait to bring more beautiful blooms to you in the future! Warm wishes, The Real Flower Company
Posted 2 months ago
Robert
Verified Buyer
“Excellent bouquet, well packaaged and delivered on time”
Helpful Report
(Nationwide) - Posted 3 months ago
Dear Robert, Thank you for your fantastic review! We're so pleased to hear that you loved your bouquet and that it was packed and delivered perfectly on time. Your satisfaction is our priority, and we truly appreciate your feedback. We look forward to sending for you again soon! Warm wishes, The Real Flower Co. Team
Posted 3 months ago
Deborah
Verified Buyer
“Super helpful, lovely people. Flowers arrived very quickly and were beautiful Kept well informed during process Thank you so much”
Helpful Report
(Nationwide) - Posted 3 months ago
Dear Deborah, Thank you so much for your wonderful feedback! We're delighted to hear that our team was able to assist you and that your flowers arrived quickly and beautifully. We look forward to helping you again soon! Warm wishes, The Real Flower Co. team
Posted 3 months ago
Christine E
Verified Reviewer
“I attended the flower paddock walk and tied bouquet workshop last week and wanted to say how much I enjoyed the morning. Met a lovely group of people and the staff were really friendly and informative. It was great to see and learn about all the flowers and foliage and then have the opportunity to put together our own bouquet to take home. A wonderful morning. Thank you very much. x”
Helpful Report
Posted 3 months ago
Dear Christine, Thank you so much for your lovely review! We're thrilled to hear that you enjoyed the flower paddock walk and bouquet workshop. It’s wonderful that you connected with fellow flower lovers and had a great time creating your bouquet. Your kind words about our team mean a lot to us! We can’t wait to welcome you back for more floral fun! Warm wishes, The Real Flower Team
Posted 3 months ago
Alex
Verified Buyer
“Absolutely gorgeous bouquet. Worth every penny.”
The Real Flower Company 5 star review on 15th July 2025
Helpful Report
(Nationwide) - Posted 4 months ago
Nadia L
Verified Buyer
“I worked from USA over the phone with Cosmo on birthday flowers for my sister in England and Cosmo was amazing. Unfortunately the first delivery was disappointing due to carrier however Cosmo promptly fixed the issue and replaced the order with beautiful flowers so a big shout out for great customer service and many thanks!”
Helpful Report
(Nationwide) - Posted 4 months ago
Dear Nadia, Thank you so much for your review. We're thrilled to hear that Cosmo was able to provide you with excellent service and that the replacement flowers were to your liking. Customer satisfaction is our top priority, and your kind words mean a lot to us. We look forward to assisting you again in the future! Warm wishes, The Real Flower Company
Posted 4 months ago
Mr Mike S
Verified Buyer
“Long standing customer . Beautiful fresh vibrant stylish flowers every time .amazing service , if you need to make any changes to your order ( I often do 🤦) the team are super responsive and helpful . They may be a little more pricey than other online florists but hell you get what you pay for big time !!!”
Helpful Report
(Nationwide) - Posted 4 months ago
Dear Mike, Thank you so much for your fantastic review! We're thrilled to hear that you've been enjoying our flowers, and that our team has been able to assist you with your order changes. Your understanding of the value of quality flowers is greatly appreciated! We can’t wait to help you again soon. Warm wishes, The Real Flower Company
Posted 4 months ago
Anonymous
Verified Buyer
“Bought edible rose plant as a gift and delivered to recipient. Understand very dry on arrival but perked up and looking good with several blooms and buds. Delivery worked like clockwork. Lovely packaging and comprehensive care instructions.”
Helpful Report
(Nationwide) - Posted 4 months ago
Thank you for your wonderful review! We're delighted to hear that the edible rose plant has perked up and is thriving with beautiful blooms. It's fantastic to know the delivery went smoothly and that you appreciated the packaging and care instructions. We truly value your support. Warm wishes, The Real Flower Company
Posted 4 months ago
Julie
Verified Buyer
“My sister’s milestone 60th birthday sadly coincided with a family bereavement. The hatbox provided profound comfort and joy. Exquisite, truly special.”
Helpful Report
(Nationwide) - Posted 4 months ago
Dear Julie, Thank you for your heartfelt review! We're truly touched to hear that our hatbox brought comfort and joy during such a difficult time. Wishing you and your family our warmest thoughts, The Real Flower Company
Posted 4 months ago
The Real Flower Company is rated 4.4 based on 1,414 reviews
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