The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,382 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

Write Your review

Tell us how The Real Flower Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient of the flowers was very pleased. Thank you.”

Helpful Report

Posted 4 years ago

“I received my flowers last week. You will not be disappointed. I am so happy with the quality of the flowers, how they arrived and versus the picture that I ordered from. I have been let down by so many other companies The Real Flower Company is absolutely awesome. I actually called their customer services to thank them. Wonderful service fantastic product!”

Helpful Report

Posted 4 years ago

“My friend who was the recipient of the sweet peas was very pleased with her gift. She loved the inclusion of mint. A nice touch. She sent me pictures and I was struck by how small the bunch was. They are expensive so I’d expected more for my money.”

Helpful Report

Posted 4 years ago

“Good plant, Beautifully packaged, handy to have the tracked delivery”

Helpful Report

Posted 4 years ago

“I was very disappointed with the quality of the flowers I received. These flowers are very expensive and therefore should be top quality. They were clearly a little tired when they arrived, lasted just less than a week and never came out properly (the attached picture was taken after 5 days). My regular delivery from Freddie's flowers at roughly 1/4 of the price is superior in every way.”

Helpful Report

Posted 4 years ago

“I ordered a spring bouquet for my Sister in London. She got them the next morning and enjoyed the original design and pleasant scent. Cutting food miles and flower miles should bring better produce and help the environment. Real Flower Company have set a standard others may try to follow.”

Helpful Report

Posted 4 years ago

“our friend said the flowersa were beautiful thank you”

Helpful Report

Posted 4 years ago

“The only place in London to buy flowers if you want them to look and smell like flowers should and live for a good period of time.”

Helpful Report

Posted 4 years ago

“Very efficient service. The flowers were delivered the next day to my parents home. They looked beautiful - varying shades of pink and very healthy.”

Helpful Report

Posted 4 years ago

“Bought these for friends who had moved hiuse. They were absolutely delighted”

Helpful Report

Posted 4 years ago

“Absolutely amazing service personal and professional. The team hand delivered bouquets to a colleague, retiring as a surgeon, and in order to ensure she received the flowers on such an important day the Real Flower team had their own driver take them to the hospital! Absolutely beautiful flowers and gifts I will definitely use you all again and am enormously grateful for the attention to detail and care you gave this order!”

Helpful Report

Posted 4 years ago

“My daughter uses the Real Flower company frequently and I am the lucky recipient, I have had some beautiful flowers, but not ,sadly , this week when the roses were overblown and going brown when they were delivered. It is rather difficult to say that a thoughtful gift is not of the best standard. However, those delivered to my Mother on Friday were fresh and scented I do not know the details of my own order to a friend, other than it had arrived”

Helpful Report

Posted 4 years ago

“Beautiful flowers. Beautifully arranged and excellent quality. They smell outstanding. This team have always gone above and beyond. They're modern yet romantic. Love this company. They're my go to for all flowers and whenever I see a big green box at my door I get so excited!”

Helpful Report

Posted 4 years ago

“The most beautiful flowers are from the real flower company! Always fresh and promptly delivered. Highly recommended!”

Helpful Report

Posted 4 years ago

“Such amazing customer service by Lucy; my flower delivery was delayed by the carrier for 4 days so the flowers were rather wilted when my daughter received them, my email was dealt with over the Easter holiday weekend and a replacement was sent as soon as was possible. Thank you so much Lucy.”

Helpful Report

Posted 4 years ago

“I love this company and have purchased flowers from them for the last few years with happy recipients. Sadly the flowers I ordered for Easter were well below their usual high standards with some already wilted on arrival and then the rest only lasting a couple of days. Im sure this was a one off and will go back”

Helpful Report

Posted 4 years ago

“I love the flowers this company normally supplies, but this time I was very underwhelmed, and a bit embarrassed by what was sent as a gift”

Helpful Report

Posted 4 years ago

Dear Gilly, Many thanks for your review and we are sorry to hear that you were disappointed on this occasion and thank you for your feedback. With best wishes from The Real Flower Company.

Posted 4 years ago

“Beautiful flowers brimming with scent. Priced to ensure such excellence”

Helpful Report

Posted 4 years ago

Thank you so much for the wonderful review - so pleased you enjoyed the flowers. The Real Flower Company Team

Posted 4 years ago

“I had continuous outstanding Service! My order was not straightforward and everyone I spoke to was polite, helpful, and caring. I could not speak more highly of the service I received! The flowers were Divine! Thank You Sincerely’”

The Real Flower Company 5 star review on 8th April 2021

Helpful Report

Posted 4 years ago

Hi Lesley, Many thanks for your kind review and we are so pleased we were able to help and delighted you were thrilled with the flowers. The Real Flower Company Team.

Posted 4 years ago

“Excellent selection and service very well received by recipients.”

Helpful Report

Posted 4 years ago

The Real Flower Company is rated 4.4 based on 1,382 reviews