The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,382 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel containing a gift was left outside in the pouring rain at some distance from the house where the recipient of the gift lived. The house in question has a porch, visible from where the gift was left, so it's pretty disappointing that the delivery company couldn't have left it there.”

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Posted 4 years ago

“I use the Real Flower Company when I want to send a truly special, beautiful bouquet. My recipients have always been delighted. Sorely tempted to send some to myself!”

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Posted 4 years ago

“Very good service and beautiful flowers; Many thanks, we will definitely be using you again!”

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Posted 4 years ago

“Bought for my sister's eightieth, she absolutely loved them, beautiful roses with a gorgeous sweet scent!”

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Posted 4 years ago

“It is a little too early to assess the sweet pea seedlings. I hope to be more certain of delight when they are bigger - they only arrived yesterday.”

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Posted 4 years ago

“I ordered a spring bouquet which was absolutely beautiful and lasted 2 weeks. It had a 9/10 rating for scent and I was expecting a burst of heady scent. However, it didn’t really produce any scent at all. It’s a shame as they’re not cheap. I was hoping to use them again for Easter but I decided not to this time.”

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Posted 4 years ago

“The flowers arrived on time and beautifully packaged. The scent was stunning and the mix of flowers and foliage perfect. They were a Mother's Day gift for Mum, she has very limited vision so the scent was so important. I would not hesitate in recommending this company to anyone. I'm a very satisfied customer. Thank you.”

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Posted 4 years ago

“Very helpful after sales. Recipient very pleased- result!”

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Posted 4 years ago

“The flowers were very pretty, lasted just over a week. I thought they were expensive.”

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Posted 4 years ago

“Absolutely gorgeous flowers!”

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Posted 4 years ago

“Mothers' day flowers were lovely but I was disappointed as they were not the yellow I had requested. Customer service was great as they were very responsive and helpful. They offered to send out another bouquet which this time was indeed yellow themed and good quality. I will definitely use them for my flowers in future.”

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Posted 4 years ago

“I sent the flowers to my mum for Mother's Day. She was delighted with them and said they were the best flowers she had ever had! She sent me a picture to show me and they looked stunning.”

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Posted 4 years ago

Thank you for the very kind review

Posted 4 years ago

“THE highest quality of flowers delivered in a bouquet to the door I have ever seen. David Austin Rose's raise the bar. Love them”

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Posted 4 years ago

Dear Heather, What a wonderful review, thank you so much. Best Wishes, Cindy

Posted 4 years ago

“Beautiful cafe latte flowers and prompt delivery as promised. Thank you very much, my mother loved them. Have always been disappointed with flowers looking substandard compared to pictures online but with the real flower company there were no surprises and the flowers looked like the picture. Definitely my go to flower company now. Thanks again.”

The Real Flower Company 5 star review on 26th March 2021

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Posted 4 years ago

Dear Nadia, What a lovely photo and review, thank you so much. We do love Cafe Latte roses, their colour and scent is just wonderful. Best Wishes, The Real Flower Company

Posted 4 years ago

“Great service for mother's day”

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Posted 4 years ago

Thank you Susie

Posted 4 years ago

“Excellent beautiful flowers perfect service”

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Posted 4 years ago

Thank you Alexandra for the lovely review. Best Wishes, Cindy

Posted 4 years ago

“very disappointed the flowers arrived on Mothers Day absolutely beautiful. After refeshing them Tuesday as look not good, by Thursday I had to throw away as heads had droped and never opened. I went to a florist to show her and she said its way to early for these type of flowers. I have had some lovely flowers from M&S on the same day, they still look very good Sarah 07787578640”

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Posted 4 years ago

Dear Ella, Thank you for taking the time to share your experience with us, even if negative, it is very important so we can improve our service. I think perhaps the florist you took these to may have mixed them up with Peonies which definitely are not available until later in the year. These particular roses are known as Peony Pink Roses (they look very much like a peony) and are actually grown all year round at our sister farm in Kenya. Your bouquet does look very dehydrated, can I please ask that you send us a email to info@realflowers.co.uk with the picture attached and your postcode, so we can look into and asses what may have happened and help resolve this for you. Best Wishes, Cindy

Posted 4 years ago

“Great service but very very expensive flowers.”

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Posted 4 years ago

Thank you Nasreen

Posted 4 years ago

“Real great service and I’m informed the flowers were lovely.”

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Posted 4 years ago

“As always, great service. Flowers are always fresh, unusual, and beautiful.sadly, I don't get to see them, but my mum's always chuffed to recieve them.”

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Posted 4 years ago

The Real Flower Company is rated 4.4 based on 1,382 reviews