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The Real Flower Company Reviews

4.4 Rating 1,425 Reviews
83 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,425 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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Great service but very very expensive flowers.
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Posted 4 years ago
Thank you Nasreen
Posted 4 years ago
Real great service and I’m informed the flowers were lovely.
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Posted 4 years ago
As always, great service. Flowers are always fresh, unusual, and beautiful.sadly, I don't get to see them, but my mum's always chuffed to recieve them.
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Posted 4 years ago
Wonderful flowers. Our first bunch were sumptuous, but a very minor issue was compensated for by another bunch. Great flowers, great service.
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Posted 4 years ago
The roses looked rather tired on arrival, and were of a lower standard than I have received from you in the past. I cannot say that they were poor, but the best local florist is now the winner on quality.
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Posted 4 years ago
I love flowers from The Real Flower Company. Everyone is delighted when they arrive. They manage to look effortless, decadent and joyful!
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Posted 4 years ago
The recipient of the bouquet said that it was lovely, and it did look very nice from her photo. However please could you let your courier dpd know that they shouldn't have left the box outside behind the waste bin when the recipient was at home and would have answered the door if they had rung the bell, which she said they didn't. I tried to give feedback directly to dpd but was unable to and I couldn't find a phone number to call them on.
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Posted 4 years ago
Excellent service and beautiful fresh flowers lasting so well when kept cool overnight
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Posted 4 years ago
I ordered flowers for my daughter's birthday, but later had to change the date of delivery. Customer Services were an absolute delight in dealing with my request. The flowers arrived on time, great communication from both the Real Flower Company and the courier. My daughter said the bouquet was stunning and and was beautifully scented. I always order flowers from this company and have never been disappointed.
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Posted 4 years ago
Very happy with the flowers and the service. I phoned with a query,which was handled courteously and efficiently by Lucy. My daughter sent a photo of the flowers,which were beautiful-I ordered the spring bouquet. Would definitely recommend and use again.
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Posted 4 years ago
Very disappointed. I ordered an expensive (£76) bouquet of flowers to be delivered to my daughter to celebrate news of her new job the day before. The flowers arrived two days’ late. This was the fault of the courier company but I felt that my complaint was not handled very well. The last I heard, the company were in dispute with the courier company, but frankly that was not my problem. I would have liked some kind of recompense for a perishable and expensive product that arrived 48 hours late. None was received. I will not use this company again.
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Posted 4 years ago
A truly stunning Mother’s Day bouquet arrived for my mum, she was delighted by the quality of the flowers she received.
The Real Flower Company 5 star review on 16th March 2021
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Posted 4 years ago
My friend was delighted. Thank you.
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Posted 4 years ago
Fabulous flowers and a little bit different.
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Posted 4 years ago
Lovely flowers that smell wonderful
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Posted 4 years ago
I received a spring bouquet for Mother's Day from my son who is abroad. I couldn't believe how few flowers there were in this huge green box. I know he would have been so disappointed to see them. Certainly not value for money!!!
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Posted 4 years ago
I bought a large bunch of spring flowers for my wife on our 29th wedding anniversary. For £100 it was disappointingly small and, despite following the instructions, barely lasted a week. Shall not use this company again.
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Posted 4 years ago
They were bought as a retirement present, they arrived on time and my friend loved them.
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Posted 4 years ago
The flowers (Florists Seasonal Choice Bouquet) were delivered to a friend on time, in great condition. The recipient loved them, and said that they smelled amazing. This was the third order I have made with The Real Flower Company and all have been very well received.
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Posted 4 years ago
I ordered the scented white rose bouquet as as a birthday gift for my Aunt.She was absolutely thrilled with it,loved the scent. Highly recommend The Real Flower Company.
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Posted 4 years ago
The Real Flower Company is rated 4.4 based on 1,425 reviews