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The Real Flower Company Reviews

4.4 Rating 1,425 Reviews
83 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,425 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

Write Your review

Beautiful, long-lasting flowers and truly outstanding customer service.
Helpful Report
(Nationwide) - Posted 1 year ago
Dear Susan, Thank you for your wonderful review! We’re so pleased to hear that you loved our beautiful, long-lasting flowers and experienced outstanding customer service. Your satisfaction is our top priority, and it means the world to us that we could provide you with such a positive experience. We look forward to serving you with more gorgeous blooms in the future! Warm regards, The Real Flower Team
Posted 1 year ago
The flowers lasted for ages and the recipient loved them. Thank you!
Helpful Report
(Nationwide) - Posted 3 weeks ago
A wonderful spoiling present to send, thank you
Helpful Report
(Nationwide) - Posted 3 weeks ago
Too expensive
Helpful Report
(Nationwide) - Posted 1 month ago
Real Flower Co great. But they use DPD who were absolutely useless
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Scott, Thank you for your kind words about the flowers, and I’m sorry to hear about the delivery issues with DPD. We do also use Royal Mail and APC, depending on the product purchased, so if you would like us to use a courier other than DPD for your future orders, please do let us know! Kind regards, The Real Flower Co.
Posted 1 month ago
Fabulous I will buy all my Christmas flowers from here again. Thank you
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Lorraine, Thank you so much for your wonderful feedback. We’re thrilled you’ll be choosing us again for your Christmas flowers. Best wishes, The Real Flower Co.
Posted 1 month ago
Glorious bouquet, beautifully arranged, exquisite colours. Thank you for the joy you brought us.
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Ronald, Thank you so much for your wonderful feedback. We’re thrilled that you loved the bouquet and that the colours and arrangement brought joy. We truly appreciate you choosing us. Best wishes, The Real Flower Co.
Posted 1 month ago
This year the Christmas wreaths I sent out were superb! The quality has improved. Lovely work.
The Real Flower Company 5 star review on 29th December 2025 The Real Flower Company 5 star review on 29th December 2025
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Victoria, thank you so much for your wonderful feedback. We’re delighted to hear you felt the quality of our Christmas wreaths has improved and that you were pleased with them. Your kind words mean a great deal to our team, and we truly appreciate you choosing us to send your Christmas wreaths this year. Best wishes, The Real Flower Co.
Posted 1 month ago
I have received flowers which have been marvellous. Recently bought the glass flower tube which I've now started using for a table centre arrangement. It will be useful - as long as I change the water often or use dried flowers.
Helpful Report
(Nationwide) - Posted 2 months ago
Dear Anne, thank you very much for your kind feedback. We’re delighted to hear that you’ve enjoyed the flowers and found the glass flower tube useful for your table centrepieces. It’s great to know it’s already being put to good use — whether with fresh blooms or dried flowers. We really appreciate you taking the time to share your experience. Best wishes, The Real Flower Co.
Posted 1 month ago
This is the second year we have had a Christmas wreath from the Real Flower Company. Beautiful, natural arrangement which arrived on time.
Helpful Report
(Nationwide) - Posted 2 months ago
Hello Jenny, Thank you so much for your lovely review and for choosing us again this year. We’re delighted to hear you enjoyed your Christmas wreath and that it arrived on time. Your continued support truly means a lot to us, and we hope to welcome you back again next Christmas. Best wishes, The Real Flower Co.
Posted 1 month ago
This is the third year I’ve ordered a Christmas bouquet from The Real Flower Company, and once again they’ve exceeded every expectation. The arrangement is absolutely gorgeous—fresh, fragrant, and beautifully composed with that signature natural elegance they’re so well known for. The quality is consistently outstanding, and you can truly see the care that goes into every stem. Their packaging is also excellent; the bouquet arrived perfectly protected and in immaculate condition, just as it has every year. I’ve trusted The Real Flower Company for nearly 20 years—my wedding flowers were from them—and it’s wonderful to see that their craftsmanship and commitment to quality are still second to none. Highly recommended.
Helpful Report
(Nationwide) - Posted 2 months ago
Hello Yolanda, Thank you so much for your glowing review. We’re absolutely delighted that the Christmas bouquet has continued to meet your expectations year after year, and that you feel the same care and quality in every stem. It means a lot to us to be part of your celebrations and memories. We look forward to helping you again next year! Warm wishes, The Real Flower Company
Posted 2 months ago
I want to be more environmentally friendly and support British businesses so I bought some loofahs grown in Sussex and a lovely mature golden color. They are made from the inside of gourds (squashes) and naturally compostable, reusable, long lasting etc. I washed them in the machine and dried them out and cut them to size. It’s criminal the supermarkets sell plastic sponges but not these lovely little loofahs which can be grown and processed here and are natural and excellent for the environment- they literally sequester carbon into the soil. I love The Real Flower company for growing and selling these amazing things. If I could I would invest in the British loofah industry with a mission to replace the horrible plastic sponges sold everywhere.
Helpful Report
(Nationwide) - Posted 2 months ago
Hello Summer, Thank you so much for sharing your kind words. We're delighted to hear you enjoyed the loofahs and that they align with your sustainability goals. We love growing these environmentally friendly beauties! We hope to help you again soon! Warm wishes, The Real Flower Company
Posted 2 months ago
Wonderful service - ordered flowers from overseas and was really happy with the result
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Sarah, Thank you so much for your wonderful review! We’re thrilled to hear that the flowers arrived beautifully and that you were happy with the service provided for your overseas order. We look forward to helping you again soon! Warm wishes, The Real Flower Company
Posted 2 months ago
Very helpful as I rang to order - flowers delivered next day - flexible choice in case not available but it was! My friend really appreciated them - dahlias and herbs - and loved the fragrance (including geranium leaves I think). She loved the fact they were grown here too and seasonal.
Helpful Report
(Nationwide) - Posted 4 months ago
Hello, Thank you for your fantastic review! We're so pleased to know that your friend enjoyed the flowers and their lovely fragrance. It’s wonderful to hear that she appreciated their seasonal nature and local provenance as well. We look forward to helping you again soon! Warm wishes, The Real Flower Company
Posted 3 months ago
The flowers (dahlias) were for my sister, who sent me a photograph. They arrived in good time, were packed beautifully, and the flowers were lovely and fresh (she says) .
Helpful Report
(Nationwide) - Posted 4 months ago
Dear Susan, Thank you for your wonderful review! We're so glad to hear that the dahlias were beautifully packed and arrived fresh for your sister. It’s always a joy to know our flowers bring happiness to both the sender and the recipient. We look forward to helping you again soon! Warm wishes, The Real Flower Company
Posted 3 months ago
A problem with dekivery was sorted out immediately, without question! My sister said the flowers are divine - thank you.
Helpful Report
(Nationwide) - Posted 4 months ago
Dear Tracey, Thank you so much for your kind review! We're delighted to hear that we could resolve the delivery issue promptly and that your sister loved the flowers. It's our pleasure to ensure a lovely experience for our customers and their loved ones. We look forward to assisting you again soon! Warm wishes, The Real Flower Company
Posted 3 months ago
Beautiful flowers, great florist choice and great presentation. My friends were delighted. Thank you.
Helpful Report
(Nationwide) - Posted 4 months ago
Dear Anónimo, Thank you for your wonderful review! We’re thrilled to hear that the flowers and presentation made such a lovely impression on your friends. We can’t wait to assist you again! Warm wishes, The Real Flower Company
Posted 3 months ago
The flowers were a present to mark an engagement (not mine!). They were beautiful and I was told by the recipient that the scent of the roses was amazing. So another really successful and much appreciated service from the Real Flower Company. Thank you again.
Helpful Report
(Nationwide) - Posted 4 months ago
Dear Barbara, Thank you for your lovely review! We’re so pleased to hear that the engagement flowers were a hit and that the roses' scent left a lasting impression. It's wonderful to know our service has made such a positive impact. We look forward to helping you create more memorable moments with our flowers in the future! Warm wishes, The Real Flower Company
Posted 3 months ago
This company supplies the most wonderful flowers and in particular their scented roses which smell quite heavenly. Their customer service is exemplary either on line or in person in their shops. They have a smallish selection of gifts too
Helpful Report
(Nationwide) - Posted 4 months ago
Dear Elizabeth, Thank you for your wonderful review! We’re thrilled to hear that you love our scented roses and that our customer service met your expectations, both online and in-store. Your kind words inspire us to continue providing beautiful flowers and exceptional service. We can’t wait to help you with your next floral purchase! Warm wishes, The Real Flower Company
Posted 3 months ago
ok often relatively expensive, but always particularly beautiful flowers. Flowers that show the person receiving them that you had thought about the flowers- on this occasion i knew the friend was about to get a lot of flowers for her return home from hospital and i wanted something to stand out / less predictable - so i ordered a box of the loosely packed dahlias - they were lovely and much appreciated
Helpful Report
(Nationwide) - Posted 4 months ago
Dear Jane, Thank you for your fantastic review! We’re delighted to hear that the dahlias made such a lovely impression on your friend and stood out beautifully. It’s wonderful to know our flowers can convey that thoughtful touch, especially during such a special moment. We appreciate your support and look forward to creating more memorable arrangements for you in the future! Warm wishes, The Real Flower Company
Posted 3 months ago
Absolutley stunning bouquet for my Wife - she was over the moon. The flowers were beautiful and met my expectations - infact above and beyond
Helpful Report
(Nationwide) - Posted 5 months ago
Dear Robert, Thank you for your amazing review! We are so thrilled to hear that the bouquet for your wife exceeded your expectations and brought her so much joy. Looking forward to providing more stunning arrangements for you in the future! Best wishes, The Real Flower Company
Posted 3 months ago
The Real Flower Company is rated 4.4 based on 1,425 reviews