The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,384 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,384 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, long-lasting flowers and truly outstanding customer service.”

Helpful Report

(Nationwide) - Posted 4 months ago

Dear Susan, Thank you for your wonderful review! We’re so pleased to hear that you loved our beautiful, long-lasting flowers and experienced outstanding customer service. Your satisfaction is our top priority, and it means the world to us that we could provide you with such a positive experience. We look forward to serving you with more gorgeous blooms in the future! Warm regards, The Real Flower Team

Posted 4 months ago

“Freundlich, pünktlich leider der gelieferte Strauß 92 £ sehr! Klein! Deutlich kleiner, als das Foto auf der Webseite zeigte”

Helpful Report

(Nationwide) - Posted 7 hours ago

“I cant thank this company enough for the amazing customer service they gave to me. It was a 60th birthday gift from a huge group of friends that got together to buy the amazing copper gardening rake fork and spade trio and the pruning set along with the rosebush. There was a small hiccup approaching the delivery/party day but they did absolutely everything to make sure everything arrived in perfect condition in amazing packaging. Thank you for the communication Cosmo and Ciera what beautiful Flowers. If you want a personal service and not a live bot then this is the only company I found that speak to you personally.”

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Posted 17 hours ago

“The flowers were perfect. Great present for a friend.”

Helpful Report

(Nationwide) - Posted 4 days ago

“Real Flowers are a real delight.”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Hello Mary, Thank you for your delightful review! We're so glad you find joy in our real flowers. Your appreciation truly warms our hearts, and we’re here to bring beauty into your life whenever you need it. Warmest regards, The Real Flower Company

Posted 1 week ago

“I have loved purchasing flowers from the Real Flower company over the years. They offer superb quality and a quintessential English feel. I cannot give a 5 star review at this time because the website and online purchasing experience has declined. Changes have been made that mean it is not easy to purchase/place an order and the quality of the graphics/website do not reflect the quality of the product as they once did. Your old website was much better. Sorry”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Hello Emma, Thank you for taking the time to share your thoughts with us. We appreciate your kind words about our flowers and their quality. We're sorry to hear about your recent experience with our website and the online purchasing process. We value your feedback as it helps us improve, and we're actively working on enhancements to ensure a smoother experience for our customers. We recently had a bit of a blip with our website, through no fault of our own, which we're very much trying to put right. We're working as hard as we can, and appreciate your patience at this time. Warmest regards, The Real Flower Company

Posted 1 week ago

“Beautiful. Perfect for the occasion. Packed to ensure that the flowers arrived safely. Will use again.”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Hello, Thank you so much for your fantastic review! We're thrilled to hear that the flowers were perfect for your occasion and arrived safely. It's wonderful to know you plan to use us again, and we can't wait to provide you with more beauty in the future. Warmest regards, The Real Flower Company

Posted 1 week ago

“Fabulous, as always. And long lasting too. Thank you”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Hello Miles, Thank you so much for your fabulous review! We’re thrilled to hear that you continue to enjoy our flowers and appreciate their long-lasting beauty. Your support means everything to us, and we’re always here to provide you with more delightful blooms. Warmest regards, The Real Flower Company

Posted 1 week ago

“I ordered the Margaret Merrill bouquet for my daughter’s 50 th birthday. She was delighted and said it smelled gorgeous”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Hello Margaret, Thank you so much for your lovely review! We’re thrilled to hear that your daughter was delighted with the bouquet and loved its gorgeous scent. Your support means the world to us, and we’re so glad we could help make her special day even more memorable. Warmest regards, The Real Flower Company

Posted 1 week ago

“This is an outstanding company that never fails to deliver time and time again. Above all else there are no flowers in the world that have the exquisite scent as those from The Real Flower Company”

Helpful Report

(Nationwide) - Posted 3 weeks ago

Hello Edward, Thank you for your wonderful review! We're absolutely delighted to hear that you consistently find our flowers to be exquisite in both quality and scent. It's our passion to provide exceptional blooms that truly stand out, and your kind words inspire us to continue delivering the best. Warmest regards, The Real Flower Company

Posted 1 week ago

“Received 6 dying sweet peas.These were sent to my wife to “cheer her up “and had the reverse effect!”

Helpful Report

Posted 3 weeks ago

Dear Customer, Thank you for your feedback, and we're truly sorry to hear about your experience with the sweet peas. We understand how disappointing it must be when flowers intended to bring joy, but instead had the opposite effect. We strive to provide the best quality and service, and it seems we fell short this time. Please reach out to us at info@realflowers.co.uk so we can address this and find a way to make it right for you and your wife. Best regards, The Real Flower Company Team

Posted 3 weeks ago

“It's hard to review flower deliveries because you don't see the flowers arrive but in this case the recipient said she was delighted!! I was looking for flowers grown in this country with quite local delivery on a set day and the Real Flower Company met those criteria well. It was not the cheapest option but I felt it was the right one!”

Helpful Report

(Nationwide) - Posted 4 weeks ago

Hello, Thank you for your review! We’re thrilled to hear that the recipient was delighted with the flowers. It’s wonderful that you appreciate our commitment to sourcing locally grown blooms. While we strive to provide the best quality, we know it's not always the cheapest option, and we truly appreciate your understanding of that. Best wishes, The Real Flower Team

Posted 3 weeks ago

“Beautiful arrangement. Small for £110”

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(Nationwide) - Posted 4 weeks ago

Hello Mark, Thank you for your feedback! We’re delighted to hear that you found the arrangement beautiful. We strive to offer high-quality flowers and appreciate your insights regarding the size. Your comments help us continuously improve our service. Best wishes, The Real Flower Team

Posted 4 weeks ago

“I was delighted with the Lily of the Valley which I ordered online for May 1st. They arrived in eccellent condition, beautifully packed and well protected and are still lasting well which is unusual for these delicate flowers. I also found the price very reasonable. I wanted to buy more Immediately but the short season was already over in their nursery and they only had the bulbs! I will remember and get in early next year”

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