The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,408 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,408 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 9th September 2025

The Real Flower Company 5 star review on 31st March 2025

Sandra M

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful flowers - always fresh and interesting selections. Highly recommend”

Helpful Report

(Nationwide) - Posted 3 months ago

Hello Mary, Thank you so much for your wonderful review! We're thrilled to hear that you find our flowers fresh and interesting. Your high recommendation means a lot to us, and we can't wait to delight you again with our selections! Warmest wishes, The Real Flower Company

Posted 3 months ago

“lovely flowers thank you”

Helpful Report

(Nationwide) - Posted 3 months ago

Hello Sarah, Thank you so much for your lovely review! We're delighted to hear that you enjoyed our flowers. Your appreciation means a lot to us. With warmest wishes, The Real Flower Company

Posted 3 months ago

“Delivered timely for my friends birthday she loves them said they smell divine. Very happy Customer thank you”

Helpful Report

(Nationwide) - Posted 3 months ago

Hello Yvonne, Thank you so much for your fantastic review! We're thrilled to hear that the flowers were delivered on time and brought joy to your friend's birthday. Knowing they smelled divine makes us even happier. We appreciate your kind words and look forward to helping you celebrate more special moments in the future! Warm wishes, The Real Flower team

Posted 3 months ago

“I’ve just experienced excellent customer care from Ciera at TRFC . Flowers I ordered for my mother failed to arrive on the date requested and when they did were in a poor state ( a courier problem), I sent an email and a replacement bouquet was sent within a few days . My mum was absolutely delighted with the beautiful flowers that she received and so was I with the swift response from TRFC . Will definitely continue to be a customer.”

Helpful Report

(Nationwide) - Posted 3 months ago

Hello Susan, Thank you so much for your kind review! I'm glad I was able to assist you and that your mother loved her flowers. It’s our priority to ensure our customers are delighted, even when issues arise. Your support and understanding means the world to us. Warm wishes, Ciera, The Real Flower Company

Posted 3 months ago

“Freundlich, pünktlich leider der gelieferte Strauß 92 £ sehr! Klein! Deutlich kleiner, als das Foto auf der Webseite zeigte”

Helpful Report

(Nationwide) - Posted 3 months ago

“I cant thank this company enough for the amazing customer service they gave to me. It was a 60th birthday gift from a huge group of friends that got together to buy the amazing copper gardening rake fork and spade trio and the pruning set along with the rosebush. There was a small hiccup approaching the delivery/party day but they did absolutely everything to make sure everything arrived in perfect condition in amazing packaging. Thank you for the communication Cosmo and Ciera what beautiful Flowers. If you want a personal service and not a live bot then this is the only company I found that speak to you personally.”

Helpful Report

Posted 3 months ago

Hello Jai, Thank you so much for your wonderful review! We're thrilled to hear that your friends’ thoughtful gift was so well received. Apologies again for the hiccups, but we're glad we could ensure everything arrived beautifully. Your kind words about us are much appreciated, and we’re always here to offer that personal touch. Thanks for letting us make amends too! Warm regards, Cosmo & Ciera The Real Flower Company

Posted 3 months ago

“The flowers were perfect. Great present for a friend.”

Helpful Report

(Nationwide) - Posted 3 months ago

Hello Claire, Thank you for your lovely review! We're delighted to hear that the flowers made such a perfect gift for your friend. Your kind words mean so much to us, and we look forward to helping you spread more joy with our blooms in the future. Warmest regards, The Real Flower Company

Posted 3 months ago

“Real Flowers are a real delight.”

Helpful Report

(Nationwide) - Posted 4 months ago

Hello Mary, Thank you for your delightful review! We're so glad you find joy in our real flowers. Your appreciation truly warms our hearts, and we’re here to bring beauty into your life whenever you need it. Warmest regards, The Real Flower Company

Posted 4 months ago

“I have loved purchasing flowers from the Real Flower company over the years. They offer superb quality and a quintessential English feel. I cannot give a 5 star review at this time because the website and online purchasing experience has declined. Changes have been made that mean it is not easy to purchase/place an order and the quality of the graphics/website do not reflect the quality of the product as they once did. Your old website was much better. Sorry”

Helpful Report

(Nationwide) - Posted 4 months ago

Hello Emma, Thank you for taking the time to share your thoughts with us. We appreciate your kind words about our flowers and their quality. We're sorry to hear about your recent experience with our website and the online purchasing process. We value your feedback as it helps us improve, and we're actively working on enhancements to ensure a smoother experience for our customers. We recently had a bit of a blip with our website, through no fault of our own, which we're very much trying to put right. We're working as hard as we can, and appreciate your patience at this time. Warmest regards, The Real Flower Company

Posted 4 months ago

“Beautiful. Perfect for the occasion. Packed to ensure that the flowers arrived safely. Will use again.”

Helpful Report

(Nationwide) - Posted 4 months ago

Hello, Thank you so much for your fantastic review! We're thrilled to hear that the flowers were perfect for your occasion and arrived safely. It's wonderful to know you plan to use us again, and we can't wait to provide you with more beauty in the future. Warmest regards, The Real Flower Company

Posted 4 months ago

“Fabulous, as always. And long lasting too. Thank you”

Helpful Report

(Nationwide) - Posted 4 months ago

Hello Miles, Thank you so much for your fabulous review! We’re thrilled to hear that you continue to enjoy our flowers and appreciate their long-lasting beauty. Your support means everything to us, and we’re always here to provide you with more delightful blooms. Warmest regards, The Real Flower Company

Posted 4 months ago

“I ordered the Margaret Merrill bouquet for my daughter’s 50 th birthday. She was delighted and said it smelled gorgeous”

Helpful Report

(Nationwide) - Posted 4 months ago

Hello Margaret, Thank you so much for your lovely review! We’re thrilled to hear that your daughter was delighted with the bouquet and loved its gorgeous scent. Your support means the world to us, and we’re so glad we could help make her special day even more memorable. Warmest regards, The Real Flower Company

Posted 4 months ago

“This is an outstanding company that never fails to deliver time and time again. Above all else there are no flowers in the world that have the exquisite scent as those from The Real Flower Company”

Helpful Report

(Nationwide) - Posted 4 months ago

Hello Edward, Thank you for your wonderful review! We're absolutely delighted to hear that you consistently find our flowers to be exquisite in both quality and scent. It's our passion to provide exceptional blooms that truly stand out, and your kind words inspire us to continue delivering the best. Warmest regards, The Real Flower Company

Posted 4 months ago

“Received 6 dying sweet peas.These were sent to my wife to “cheer her up “and had the reverse effect!”

Helpful Report

Posted 4 months ago

Dear Customer, Thank you for your feedback, and we're truly sorry to hear about your experience with the sweet peas. We understand how disappointing it must be when flowers intended to bring joy, but instead had the opposite effect. We strive to provide the best quality and service, and it seems we fell short this time. Please reach out to us at info@realflowers.co.uk so we can address this and find a way to make it right for you and your wife. Best regards, The Real Flower Company Team

Posted 4 months ago

“It's hard to review flower deliveries because you don't see the flowers arrive but in this case the recipient said she was delighted!! I was looking for flowers grown in this country with quite local delivery on a set day and the Real Flower Company met those criteria well. It was not the cheapest option but I felt it was the right one!”

Helpful Report

(Nationwide) - Posted 4 months ago

Hello, Thank you for your review! We’re thrilled to hear that the recipient was delighted with the flowers. It’s wonderful that you appreciate our commitment to sourcing locally grown blooms. While we strive to provide the best quality, we know it's not always the cheapest option, and we truly appreciate your understanding of that. Best wishes, The Real Flower Team

Posted 4 months ago

“Beautiful arrangement. Small for £110”

Helpful Report

(Nationwide) - Posted 4 months ago

Hello Mark, Thank you for your feedback! We’re delighted to hear that you found the arrangement beautiful. We strive to offer high-quality flowers and appreciate your insights regarding the size. Your comments help us continuously improve our service. Best wishes, The Real Flower Team

Posted 4 months ago

“I was delighted with the Lily of the Valley which I ordered online for May 1st. They arrived in eccellent condition, beautifully packed and well protected and are still lasting well which is unusual for these delicate flowers. I also found the price very reasonable. I wanted to buy more Immediately but the short season was already over in their nursery and they only had the bulbs! I will remember and get in early next year”

Helpful Report

(Nationwide) - Posted 4 months ago

Hello Annabelle, Thank you for your lovely review! We’re so pleased to hear that your Lily of the Valley arrived in excellent condition and is lasting beautifully. It’s always great to know that our customers find the quality and pricing reasonable. We appreciate your enthusiasm and can’t wait to welcome you back next season! Best wishes, The Real Flower Team

Posted 4 months ago

“Ordered as a gift. Delivered on time. Recipient tells me the flowers are lovely. Thank you.”

Helpful Report

(Nationwide) - Posted 5 months ago

Hello Karine, Thank you for your fantastic review! We’re delighted to hear that your order was delivered on time and that the recipient enjoyed the lovely flowers. Your kind words mean so much to us, and we appreciate your support! Best wishes, The Real Flower Team

Posted 4 months ago

“The flowers were beautifully packaged and arrived as planned. Unfortunately, they died after 24 hours! These were a gift for my mother. I send some Lily of the Valley to her every year from you. My mother said she thought the vase had a very narrow neck this year (as opposed to previous years), which may not have helped the spray to thrive. I'm very disappointed, as these usually last much longer.”

Helpful Report

(Nationwide) - Posted 5 months ago

Hello, Thank you for your feedback. We're glad to hear the flowers were beautifully packaged and arrived on time, but we're truly sorry to learn they didn’t last as long as you expected. We'd love to try and put this right, please could you kindly contact us on info@realflowers.co.uk so we can look further into this for you? If you have an images too, this would be very helpful. Best wishes, The Real Flower Company Team

Posted 5 months ago

“Ordered the Lily of the Valley stem box For my mum, arrived very well packed, these are her absolute favourite flower and they didn’t disappoint, the scent was heavenly”

Helpful Report

(Nationwide) - Posted 5 months ago

Hello Elizabeth, Thank you for your lovely review! We're thrilled to hear that the Lily of the Valley stem box arrived well-packed and that your mum was delighted with her favorite flowers. The heavenly scent is truly special, and we’re so glad it brought joy to her day. Your support means a lot to us! Best wishes, The Real Flower Team

Posted 5 months ago

The Real Flower Company is rated 4.4 based on 1,408 reviews