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The Real Flower Company Reviews

4.4 Rating 1,480 Reviews
84 %
of reviewers recommend The Real Flower Company
Company Reviews Product Reviews
15
 Metrics Info
4.4
Based on 1,480 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Deborah M
Verified Buyer
“Great support form the office in managing my needs for a specific colour of roses. The quality was super”
Helpful Report
(Nationwide) - Posted 2 months ago
Hello Deborah, Thank you for sharing. We’re glad our customer service team could assist with your specific colour of roses and that you found the quality to be super. Kind regards, The Real Flower Company
Posted 1 month ago
Anonymous
Verified Reviewer
“Amazing flowers and service Ordered Elspeth's Garden Bouquet as a gift. The flowers are stunning, fresh, and the scent is incredible. Delivery was right on time, and customer service is very good - they genuinely care about getting every detail right for their customers. Highly recommend!”
The Real Flower Company 5 star review on 28th July 2026
Helpful Report
Posted 2 months ago
Hello, Thank you for sharing. We’re delighted the Elspeth’s Garden Bouquet made a lovely gift, that the flowers were stunning, fresh, and scented beautifully, and that delivery was on time with service that cared about the details! We greatly appreciate your recommendation. Kind regards, The Real Flower Company
Posted 1 month ago
Rosemary
Verified Buyer
“Beautiful flowers, excellent value for money, arrived on time.”
Helpful Report
(Nationwide) - Posted 2 months ago
Hello Rosemary, Thank you for sharing. We’re glad you found the flowers beautiful, good value, and that they arrived on time. Kind regards, The Real Flower Company
Posted 1 month ago
Anonymous
Verified Buyer
“Recipient loved them, she sent me a pic, they were beautiful. Smooth transaction, arrived as stated”
Helpful Report
(Nationwide) - Posted 2 months ago
Hello, Thank you for sharing. We’re glad the recipient loved them, the photo looked beautiful, and the transaction was smooth with delivery as stated. Kind regards, The Real Flower Company
Posted 1 month ago
Christine
Verified Buyer
“I use the real flower company the first time I was very pleased with the quality of the flowers and a speedy delivery This was for my daughter's birthday, which was very important”
The Real Flower Company 5 star review on 19th July 2026
Helpful Report
(Nationwide) - Posted 2 months ago
Hello, Thank you for sharing. We’re glad the flowers were of high quality and the delivery was speedy, and that it was for your daughter’s birthday. Kind regards, The Real Flower Company
Posted 1 month ago
Ann
Verified Buyer
“Fantastic flowers for a Diamond Wedding Anniversary celebration. Arrived in Pembrokeshire beautifully fresh and fragrant despite the heat wave. Have every confidence in The Real Flower Company for an exquisite gift prepared and delivered with real care. Thank you.”
Helpful Report
(Nationwide) - Posted 2 months ago
Hello Ann, Thank you for sharing. We’re thrilled to hear the flowers arrived beautifully fresh and fragrant in Pembrokeshire and that you have every confidence in The Real Flower Company! Kind regards, The Real Flower Company
Posted 1 month ago
Kate
Verified Buyer
“Lovely garden flowers”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Kate, Thank you for sharing. We’re glad you enjoyed the lovely garden flowers! Warm regards, The Real Flower Co
Posted 1 month ago
Victoria
Verified Buyer
“The box was a little bashed up, but overall it’s very smart and the ribbon is lovely. The flowers were not happy, all very squashed. Have put on water and will have a look tomorrow”
Helpful Report
(Nationwide) - Posted 3 months ago
Hi Victoria, Thank you for your review and feedback. We're really sorry to hear about what happened to your Dahlias. Please can you get in touch with us at info@realflowers.co.uk so we can look further into this? Thank you. Best wishes, The Real Flower team
Posted 3 months ago
Ann
Verified Buyer
“Beautiful flowers. Arrived the next day at my friend’s house. Thoroughly recommend!”
The Real Flower Company 4 star review on 11th July 2026
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Ann, Thank you for sharing this. We’re glad the flowers were beautiful, arrived the next day at your friend’s house, and that you’d thoroughly recommend us. Warm regards, The Real Flower Company
Posted 3 months ago
Bel
Verified Buyer
“Beautiful British flowers delivered promptly to my sister who was thrilled with them.”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Bel, Thank you for sharing this. We’re glad to hear the flowers were beautiful, delivered promptly, and that your sister was thrilled. Warm regards, The Real Flower Company
Posted 3 months ago
Leila
Verified Buyer
“Thank you for the fast delivery, amazing flowers”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Leila, Thank you for sharing this. We’re glad to hear the delivery was fast and the flowers were amazing. Warm regards, The Real Flower Company
Posted 3 months ago
John
Verified Buyer
“Beautiful bouquet, had perhaps suffered a bit from the heat but perked up soon.”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello John, Thank you for sharing this. We’re glad to hear the bouquet looked beautiful and that it perked up after a drink. Warm regards, The Real Flower Company
Posted 3 months ago
Elizabeth
Verified Buyer
“I recently got my daughter a beautiful hand tied bouquet and bottle of bubbles for her graduation - they came in a fabuloous box, complete with ribbon and a card. The flowers were presented beautifully and looked like something I'd taken the time to gather together for her from my garden - not stuffy and fussy, just neat and natural, a truly beautiful way to present fresh flowers. The process was extremely simple and efficient. I will definitely be ordering from The Real Flower Company again.”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Elizabeth, Thank you for sharing this. We’re glad to hear the bouquet and presentation matched your expectations and that the process was simple and efficient. Warm regards, The Real Flower Company
Posted 3 months ago
Mr James M
Verified Buyer
“Although the delivery was prompt, (should be for £20) the quality of the flowers was extremely poor, with some already wilting and browning off! Considering they were for my bride to be on the morning of our wedding, appalling for £170, and truly disappointing. It was noted by the bridal party. The company states that they are delivered early age and should last 7ish days, this is far from the truth. I will not be using again and would not recommend in the slightest.”
Helpful Report
(Nationwide) - Posted 3 months ago
Dear James, We’re sorry to hear the flowers didn’t meet your expectations and for the impact on such an important day. We understand your disappointment and take your feedback seriously. Please do contact us at info@realflowers.co.uk so we can look into this further. Kind regards, The Real Flower Company
Posted 3 months ago
Anonymous
Verified Buyer
“Fast delivery time for not that much more money! Thankful that i found a place that would deliver on a Saturday, thank you!”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello there, Thank you for sharing this. We’re glad to hear the delivery was fast and that Saturday delivery was convenient for you. Warm regards, The Real Flower Company
Posted 3 months ago
C
Verified Buyer
“Beautiful roses (not in a bouquet)! They've lasted so well and I'm delighted.”
The Real Flower Company 5 star review on 28th June 2026
Helpful Report
(Nationwide) - Posted 3 months ago
Hello C, Thank you for sharing this. We're glad to hear the roses lasted well and that you're delighted. Warm regards, The Real Flower Company
Posted 3 months ago
Julia
Verified Buyer
“They arrived on time but one end (the end with the flower heads) of the box had been badly damaged. That’s down to Royal Mail. The roses smelt wonderful and the fragrance spread across the whole room. I did as instructed, placed them in cold water for two hours after cutting the stems slantwise. I then arranged them in two vases About half of the roses had drooped or discoloured by the third day. None of the flowers have fully opened.”
Helpful Report
(Nationwide) - Posted 3 months ago
Dear Julia, Thank you for your review. We're sorry the box arrived damaged at one end and that many roses didn’t last as long as expected. We’re glad the fragrance was enjoyed, though, and we understand your disappointment with the stems not opening. Please can you get in touch with us at info@realflowers.co.uk? We’ll then pass your feedback to the team for further review. Kind regards, The Real Flower Company
Posted 3 months ago
Julie
Verified Buyer
“Easy website to follow, Flowers arrived on time. As I was the sender of the flowers and not the recipient it’s hard to comment on the quality, With that said my friends where very pleased with the flowers & candle I ordered for them”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Julie, Thank you for sharing this. We’re glad to hear the ordering process was easy, the flowers arrived on time, and that your friends were pleased with the flowers and candle. Warm regards, The Real Flower Company
Posted 3 months ago
Anonymous
Verified Buyer
“Stunning English garden flowers”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello, Thank you for sharing this. We’re delighted to hear you found the flowers stunning. Warm regards, The Real Flower Company
Posted 3 months ago
Rachel
Verified Buyer
“I sent flowers to my friend, she sent me a message which said they were 'like having a cottage garden in the living room' - and every stem fresh!”
Helpful Report
(Nationwide) - Posted 4 months ago
Hello Rachel, Thank you so much for sharing this. We’re delighted to hear the bouquet felt like a cottage garden in the living room and that every stem was freshly picked. Warm regards, The Real Flower Company
Posted 4 months ago
The Real Flower Company is rated 4.4 based on 1,480 reviews
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