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The Real Flower Company Reviews

4.4 Rating 1,400 Reviews
83 %
of reviewers recommend The Real Flower Company
Company Reviews Product Reviews
6
 Metrics Info
4.4
Based on 1,400 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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Emma
Verified Buyer
“I have loved purchasing flowers from the Real Flower company over the years. They offer superb quality and a quintessential English feel. I cannot give a 5 star review at this time because the website and online purchasing experience has declined. Changes have been made that mean it is not easy to purchase/place an order and the quality of the graphics/website do not reflect the quality of the product as they once did. Your old website was much better. Sorry”
Helpful Report
(Nationwide) - Posted 2 months ago
Hello Emma, Thank you for taking the time to share your thoughts with us. We appreciate your kind words about our flowers and their quality. We're sorry to hear about your recent experience with our website and the online purchasing process. We value your feedback as it helps us improve, and we're actively working on enhancements to ensure a smoother experience for our customers. We recently had a bit of a blip with our website, through no fault of our own, which we're very much trying to put right. We're working as hard as we can, and appreciate your patience at this time. Warmest regards, The Real Flower Company
Posted 2 months ago
Anonymous
Verified Buyer
“Beautiful. Perfect for the occasion. Packed to ensure that the flowers arrived safely. Will use again.”
Helpful Report
(Nationwide) - Posted 2 months ago
Hello, Thank you so much for your fantastic review! We're thrilled to hear that the flowers were perfect for your occasion and arrived safely. It's wonderful to know you plan to use us again, and we can't wait to provide you with more beauty in the future. Warmest regards, The Real Flower Company
Posted 2 months ago
Mr Miles B
Verified Buyer
“Fabulous, as always. And long lasting too. Thank you”
The Real Flower Company 5 star review on 21st May 2025 The Real Flower Company 5 star review on 21st May 2025 The Real Flower Company 5 star review on 21st May 2025
Helpful Report
(Nationwide) - Posted 2 months ago
Hello Miles, Thank you so much for your fabulous review! We’re thrilled to hear that you continue to enjoy our flowers and appreciate their long-lasting beauty. Your support means everything to us, and we’re always here to provide you with more delightful blooms. Warmest regards, The Real Flower Company
Posted 2 months ago
Margaret
Verified Buyer
“I ordered the Margaret Merrill bouquet for my daughter’s 50 th birthday. She was delighted and said it smelled gorgeous”
Helpful Report
(Nationwide) - Posted 2 months ago
Hello Margaret, Thank you so much for your lovely review! We’re thrilled to hear that your daughter was delighted with the bouquet and loved its gorgeous scent. Your support means the world to us, and we’re so glad we could help make her special day even more memorable. Warmest regards, The Real Flower Company
Posted 2 months ago
Edward S
Verified Buyer
“This is an outstanding company that never fails to deliver time and time again. Above all else there are no flowers in the world that have the exquisite scent as those from The Real Flower Company”
Helpful Report
(Nationwide) - Posted 2 months ago
Hello Edward, Thank you for your wonderful review! We're absolutely delighted to hear that you consistently find our flowers to be exquisite in both quality and scent. It's our passion to provide exceptional blooms that truly stand out, and your kind words inspire us to continue delivering the best. Warmest regards, The Real Flower Company
Posted 2 months ago
Anonymous
Verified Reviewer
“Received 6 dying sweet peas.These were sent to my wife to “cheer her up “and had the reverse effect!”
Helpful Report
Posted 3 months ago
Dear Customer, Thank you for your feedback, and we're truly sorry to hear about your experience with the sweet peas. We understand how disappointing it must be when flowers intended to bring joy, but instead had the opposite effect. We strive to provide the best quality and service, and it seems we fell short this time. Please reach out to us at info@realflowers.co.uk so we can address this and find a way to make it right for you and your wife. Best regards, The Real Flower Company Team
Posted 3 months ago
Anonymous
Verified Buyer
“It's hard to review flower deliveries because you don't see the flowers arrive but in this case the recipient said she was delighted!! I was looking for flowers grown in this country with quite local delivery on a set day and the Real Flower Company met those criteria well. It was not the cheapest option but I felt it was the right one!”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello, Thank you for your review! We’re thrilled to hear that the recipient was delighted with the flowers. It’s wonderful that you appreciate our commitment to sourcing locally grown blooms. While we strive to provide the best quality, we know it's not always the cheapest option, and we truly appreciate your understanding of that. Best wishes, The Real Flower Team
Posted 3 months ago
Mr Mark A
Verified Buyer
“Beautiful arrangement. Small for £110”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Mark, Thank you for your feedback! We’re delighted to hear that you found the arrangement beautiful. We strive to offer high-quality flowers and appreciate your insights regarding the size. Your comments help us continuously improve our service. Best wishes, The Real Flower Team
Posted 3 months ago
Annabelle
Verified Buyer
“I was delighted with the Lily of the Valley which I ordered online for May 1st. They arrived in eccellent condition, beautifully packed and well protected and are still lasting well which is unusual for these delicate flowers. I also found the price very reasonable. I wanted to buy more Immediately but the short season was already over in their nursery and they only had the bulbs! I will remember and get in early next year”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Annabelle, Thank you for your lovely review! We’re so pleased to hear that your Lily of the Valley arrived in excellent condition and is lasting beautifully. It’s always great to know that our customers find the quality and pricing reasonable. We appreciate your enthusiasm and can’t wait to welcome you back next season! Best wishes, The Real Flower Team
Posted 3 months ago
Karine
Verified Buyer
“Ordered as a gift. Delivered on time. Recipient tells me the flowers are lovely. Thank you.”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Karine, Thank you for your fantastic review! We’re delighted to hear that your order was delivered on time and that the recipient enjoyed the lovely flowers. Your kind words mean so much to us, and we appreciate your support! Best wishes, The Real Flower Team
Posted 3 months ago
Anonymous
Verified Buyer
“The flowers were beautifully packaged and arrived as planned. Unfortunately, they died after 24 hours! These were a gift for my mother. I send some Lily of the Valley to her every year from you. My mother said she thought the vase had a very narrow neck this year (as opposed to previous years), which may not have helped the spray to thrive. I'm very disappointed, as these usually last much longer.”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello, Thank you for your feedback. We're glad to hear the flowers were beautifully packaged and arrived on time, but we're truly sorry to learn they didn’t last as long as you expected. We'd love to try and put this right, please could you kindly contact us on info@realflowers.co.uk so we can look further into this for you? If you have an images too, this would be very helpful. Best wishes, The Real Flower Company Team
Posted 3 months ago
Elizabeth
Verified Buyer
“Ordered the Lily of the Valley stem box For my mum, arrived very well packed, these are her absolute favourite flower and they didn’t disappoint, the scent was heavenly”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Elizabeth, Thank you for your lovely review! We're thrilled to hear that the Lily of the Valley stem box arrived well-packed and that your mum was delighted with her favorite flowers. The heavenly scent is truly special, and we’re so glad it brought joy to her day. Your support means a lot to us! Best wishes, The Real Flower Team
Posted 3 months ago
Tricia
Verified Buyer
“Amazing service……my rose arrived within 24 hours of ordering. Still in its pot waiting to plant, but it looks sturdy and can’t to see it in full bloom.”
Helpful Report
(Nationwide) - Posted 3 months ago
Hello Tricia, Thank you for your wonderful review! We're thrilled to hear that your rose arrived so quickly and that it looks sturdy. We can’t wait for you to see it in full bloom either. Your excitement is truly appreciated! Best wishes, The Real Flower Team
Posted 3 months ago
Deborah
Verified Buyer
“After days of miscommunication with the delivery company the order was finally delivered and they were in great condition! Packaging was top notch.”
Helpful Report
(Nationwide) - Posted 4 months ago
Hello Deborah, Thank you for your review! We’re glad to hear that your plant order arrived in great condition and you were pleased with the packaging. We appreciate your patience throughout the delivery process, and your feedback is invaluable to us. Best wishes, The Real Flower Team
Posted 4 months ago
Mary
Verified Buyer
“I bought the small ceramic jar in cream. It’s glazed on the inside and has a natural finish on the outside. It was expensive as with most things on the website but it is a perfect size and shape for flowers, bigger than I expected. It’s quite unique so I had to have it and you get what you pay for so I’m glad I bought it. I’ve had flowers from the company before and they are indeed ‘real’, beautiful, scented and very special.”
Helpful Report
(Nationwide) - Posted 4 months ago
Hello Mary, Thank you for your thoughtful review! We're so pleased to hear that you love the ceramic jar and find it to be a perfect fit for your flowers. It means a lot to us that you appreciate the uniqueness and quality of our products. We're also delighted that you've enjoyed our 'real' flowers in the past. Thank you for your continued support! Best wishes, The Real Flower Team
Posted 4 months ago
Anonymous
Verified Buyer
“Easy to order gift voucher. Can’t comment more as I have not heard from recipient. Thank you.”
Helpful Report
(Nationwide) - Posted 4 months ago
Hello, We appreciate your feedback and are glad you found the gift voucher easy to order. Best wishes, The Real Flower Team
Posted 4 months ago
Anonymous
Verified Buyer
“Always the most beautiful flowers, cannot fault them!”
Helpful Report
(Nationwide) - Posted 4 months ago
Hello, Thank you for your amazing 5-star review! We're delighted to hear that you always find our flowers beautiful. Your support means the world to us! Best wishes, The Real Flower Team
Posted 4 months ago
Katherine
Verified Buyer
“Beautiful flowers”
Helpful Report
(Nationwide) - Posted 4 months ago
Hello Katherine, Thank you for your wonderful 5-star review! We're thrilled to hear that you found the flowers beautiful. Best wishes, The Real Flower Team
Posted 4 months ago
Miss Caroline A
Verified Buyer
“Thank you❤️”
Helpful Report
(Nationwide) - Posted 4 months ago
Hello Caroline, Thank you so much for your lovely 5-star review! You're welcome. Best wishes, The Real Flower Team
Posted 4 months ago
Sandra M
Verified Reviewer
“I received my flowers yesterday for Mothers Day's I love them so much never ever have received such nice flowers Thank you Ps Perfect for my new kitchen too!!”
The Real Flower Company 5 star review on 31st March 2025
Helpful Report
Posted 4 months ago
Hello Sandra, Thank you for your fantastic 5-star review! We're overjoyed to hear that you loved the flowers you received for Mother's Day. It's wonderful to know they're a perfect fit for your new kitchen too! Your kind words really brighten our day. Best wishes, The Real Flower Team
Posted 4 months ago
The Real Flower Company is rated 4.4 based on 1,400 reviews
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