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The Real Flower Company Reviews

4.4 Rating 1,439 Reviews
84 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,439 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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This year the Christmas wreaths I sent out were superb! The quality has improved. Lovely work.
The Real Flower Company 5 star review on 29th December 2025 The Real Flower Company 5 star review on 29th December 2025
Helpful Report
(Nationwide) - Posted 4 months ago
Dear Victoria, thank you so much for your wonderful feedback. We’re delighted to hear you felt the quality of our Christmas wreaths has improved and that you were pleased with them. Your kind words mean a great deal to our team, and we truly appreciate you choosing us to send your Christmas wreaths this year. Best wishes, The Real Flower Co.
Posted 4 months ago
I have received flowers which have been marvellous. Recently bought the glass flower tube which I've now started using for a table centre arrangement. It will be useful - as long as I change the water often or use dried flowers.
Helpful Report
(Nationwide) - Posted 4 months ago
Dear Anne, thank you very much for your kind feedback. We’re delighted to hear that you’ve enjoyed the flowers and found the glass flower tube useful for your table centrepieces. It’s great to know it’s already being put to good use — whether with fresh blooms or dried flowers. We really appreciate you taking the time to share your experience. Best wishes, The Real Flower Co.
Posted 4 months ago
This is the second year we have had a Christmas wreath from the Real Flower Company. Beautiful, natural arrangement which arrived on time.
Helpful Report
(Nationwide) - Posted 4 months ago
Hello Jenny, Thank you so much for your lovely review and for choosing us again this year. We’re delighted to hear you enjoyed your Christmas wreath and that it arrived on time. Your continued support truly means a lot to us, and we hope to welcome you back again next Christmas. Best wishes, The Real Flower Co.
Posted 4 months ago
This is the third year I’ve ordered a Christmas bouquet from The Real Flower Company, and once again they’ve exceeded every expectation. The arrangement is absolutely gorgeous—fresh, fragrant, and beautifully composed with that signature natural elegance they’re so well known for. The quality is consistently outstanding, and you can truly see the care that goes into every stem. Their packaging is also excellent; the bouquet arrived perfectly protected and in immaculate condition, just as it has every year. I’ve trusted The Real Flower Company for nearly 20 years—my wedding flowers were from them—and it’s wonderful to see that their craftsmanship and commitment to quality are still second to none. Highly recommended.
Helpful Report
(Nationwide) - Posted 5 months ago
Hello Yolanda, Thank you so much for your glowing review. We’re absolutely delighted that the Christmas bouquet has continued to meet your expectations year after year, and that you feel the same care and quality in every stem. It means a lot to us to be part of your celebrations and memories. We look forward to helping you again next year! Warm wishes, The Real Flower Company
Posted 5 months ago
I want to be more environmentally friendly and support British businesses so I bought some loofahs grown in Sussex and a lovely mature golden color. They are made from the inside of gourds (squashes) and naturally compostable, reusable, long lasting etc. I washed them in the machine and dried them out and cut them to size. It’s criminal the supermarkets sell plastic sponges but not these lovely little loofahs which can be grown and processed here and are natural and excellent for the environment- they literally sequester carbon into the soil. I love The Real Flower company for growing and selling these amazing things. If I could I would invest in the British loofah industry with a mission to replace the horrible plastic sponges sold everywhere.
Helpful Report
(Nationwide) - Posted 5 months ago
Hello Summer, Thank you so much for sharing your kind words. We're delighted to hear you enjoyed the loofahs and that they align with your sustainability goals. We love growing these environmentally friendly beauties! We hope to help you again soon! Warm wishes, The Real Flower Company
Posted 5 months ago
Wonderful service - ordered flowers from overseas and was really happy with the result
Helpful Report
(Nationwide) - Posted 6 months ago
Hello Sarah, Thank you so much for your wonderful review! We’re thrilled to hear that the flowers arrived beautifully and that you were happy with the service provided for your overseas order. We look forward to helping you again soon! Warm wishes, The Real Flower Company
Posted 5 months ago
Very helpful as I rang to order - flowers delivered next day - flexible choice in case not available but it was! My friend really appreciated them - dahlias and herbs - and loved the fragrance (including geranium leaves I think). She loved the fact they were grown here too and seasonal.
Helpful Report
(Nationwide) - Posted 6 months ago
Hello, Thank you for your fantastic review! We're so pleased to know that your friend enjoyed the flowers and their lovely fragrance. It’s wonderful to hear that she appreciated their seasonal nature and local provenance as well. We look forward to helping you again soon! Warm wishes, The Real Flower Company
Posted 6 months ago
The flowers (dahlias) were for my sister, who sent me a photograph. They arrived in good time, were packed beautifully, and the flowers were lovely and fresh (she says) .
Helpful Report
(Nationwide) - Posted 7 months ago
Dear Susan, Thank you for your wonderful review! We're so glad to hear that the dahlias were beautifully packed and arrived fresh for your sister. It’s always a joy to know our flowers bring happiness to both the sender and the recipient. We look forward to helping you again soon! Warm wishes, The Real Flower Company
Posted 6 months ago
A problem with dekivery was sorted out immediately, without question! My sister said the flowers are divine - thank you.
Helpful Report
(Nationwide) - Posted 7 months ago
Dear Tracey, Thank you so much for your kind review! We're delighted to hear that we could resolve the delivery issue promptly and that your sister loved the flowers. It's our pleasure to ensure a lovely experience for our customers and their loved ones. We look forward to assisting you again soon! Warm wishes, The Real Flower Company
Posted 6 months ago
Beautiful flowers, great florist choice and great presentation. My friends were delighted. Thank you.
Helpful Report
(Nationwide) - Posted 7 months ago
Dear Anónimo, Thank you for your wonderful review! We’re thrilled to hear that the flowers and presentation made such a lovely impression on your friends. We can’t wait to assist you again! Warm wishes, The Real Flower Company
Posted 6 months ago
The flowers were a present to mark an engagement (not mine!). They were beautiful and I was told by the recipient that the scent of the roses was amazing. So another really successful and much appreciated service from the Real Flower Company. Thank you again.
Helpful Report
(Nationwide) - Posted 7 months ago
Dear Barbara, Thank you for your lovely review! We’re so pleased to hear that the engagement flowers were a hit and that the roses' scent left a lasting impression. It's wonderful to know our service has made such a positive impact. We look forward to helping you create more memorable moments with our flowers in the future! Warm wishes, The Real Flower Company
Posted 6 months ago
This company supplies the most wonderful flowers and in particular their scented roses which smell quite heavenly. Their customer service is exemplary either on line or in person in their shops. They have a smallish selection of gifts too
Helpful Report
(Nationwide) - Posted 7 months ago
Dear Elizabeth, Thank you for your wonderful review! We’re thrilled to hear that you love our scented roses and that our customer service met your expectations, both online and in-store. Your kind words inspire us to continue providing beautiful flowers and exceptional service. We can’t wait to help you with your next floral purchase! Warm wishes, The Real Flower Company
Posted 6 months ago
ok often relatively expensive, but always particularly beautiful flowers. Flowers that show the person receiving them that you had thought about the flowers- on this occasion i knew the friend was about to get a lot of flowers for her return home from hospital and i wanted something to stand out / less predictable - so i ordered a box of the loosely packed dahlias - they were lovely and much appreciated
Helpful Report
(Nationwide) - Posted 7 months ago
Dear Jane, Thank you for your fantastic review! We’re delighted to hear that the dahlias made such a lovely impression on your friend and stood out beautifully. It’s wonderful to know our flowers can convey that thoughtful touch, especially during such a special moment. We appreciate your support and look forward to creating more memorable arrangements for you in the future! Warm wishes, The Real Flower Company
Posted 6 months ago
Absolutley stunning bouquet for my Wife - she was over the moon. The flowers were beautiful and met my expectations - infact above and beyond
Helpful Report
(Nationwide) - Posted 7 months ago
Dear Robert, Thank you for your amazing review! We are so thrilled to hear that the bouquet for your wife exceeded your expectations and brought her so much joy. Looking forward to providing more stunning arrangements for you in the future! Best wishes, The Real Flower Company
Posted 6 months ago
Hugely disappointed with the flowers! I bought a bouquet of Dahlia’s for one of my daughters-beautifully boxed with a lovely ribbon and card. But for the cost of over £40, the flowers were small in size and quantity and were drooping after 2 days. I have sent flowers by post using various companies for several years and this has been one of the poorer deliveries. I appreciate it is getting to the end of the Dahlia season, so perhaps it’s not the best time to buy them or to offer them to customers.
Helpful Report
(Nationwide) - Posted 8 months ago
Dear Kay, Thank you for taking the time to share your thoughts with us. We’re sorry to hear that the Dahlia farm box did not meet your expectations. We'd love to try and put things right, so please do get in touch with us at info@realflowers.co.uk. We look forward to hearing from you. Warm wishes, The Real Flower Company
Posted 8 months ago
So delighted with purchase. The flowers were stunning and arrived exactly as requested before 10.30am (obviously paid for morning delivery) and my mother in law was thrilled to receive them on her 70th birthday. Thank you
The Real Flower Company 5 star review on 9th September 2025
Helpful Report
(Nationwide) - Posted 8 months ago
Dear Andrea, Thank you for your wonderful review! We're so pleased to hear that the flowers made your mother-in-law's 70th birthday extra special. It's great to know they arrived on time and were as stunning as you hoped! We truly appreciate your support and look forward to creating more memorable moments for you in the future! Warm wishes, The Real Flower Company
Posted 8 months ago
I have recently sent 2 different bunches of flowers to friends. Both said they were fresh ,beautiful and natural; as if picked from the garden. They were as described on the website ( both recipients sent me photos) and arrived on the desired date. I am a very satisfied customer.
Helpful Report
(Nationwide) - Posted 8 months ago
Dear Penelope, Thank you for your lovely review! We are thrilled to hear that both of your friends enjoyed their flowers and that they arrived just as you hoped. It's wonderful to know that our flowers brought a touch of the garden to their day! We appreciate your support and look forward to crafting more beautiful arrangements for you in the future! Warm wishes, The Real Flower Company
Posted 8 months ago
Wonderful flowers but terrible website, so difficult to use and almost had a nervous breakdown. Eventually asked someone for help and they found it equally difficult. If I hadn’t wanted my 15 per cent discount for an introductory customer it might have been easier. My friend in Winchester says the flowers are beautiful with gorgeous scent The messages about delivery all came to me in Anglesey , so I had to forward them on to her
Helpful Report
(Nationwide) - Posted 8 months ago
Dear Patricia, Thank you for your honest feedback. We’re sorry to learn about the difficulties you faced on our website. We understand how frustrating this can be and appreciate you bringing it to our attention. We’re continually working to improve the user experience, and yours has been noted. All delivery notifications are sent to the purchaser to keep the flower delivery a surprise for the recipient. We hope this helps explain why you received such notifications. It’s great to know your friend enjoyed the flowers. Warm regards, The Real Flower Company
Posted 8 months ago
Gorgeous and unusual British flowers, with fabulous scent - as ever. This company has never let us down.
Helpful Report
(Nationwide) - Posted 8 months ago
Dear SHH, Thank you so much for your glowing review! We are delighted to hear that you are enjoying our gorgeous and unusual British flowers, along with their fabulous scent. Your trust in us means the world, and we’re thrilled to know we've consistently met your expectations. We can’t wait to bring more beautiful blooms to you in the future! Warm wishes, The Real Flower Company
Posted 8 months ago
Flowers did not arrive for an 80th birthday- very disappointing and very irritating. Helpful customer service who are arranging now for later this wee6.
Helpful Report
(Nationwide) - Posted 9 months ago
Dear Anne, Thank you for your review. We sincerely apologise for the delay in delivering the flowers for such an important occasion as an 80th birthday. We understand how disappointing and frustrating this must be for you, and we recognise it doesn’t make up for the initial let-down. We appreciate your understanding and your feedback, as it helps us to improve our service. If there’s anything else we can assist you with, please don’t hesitate to let us know. Warm wishes, The Real Flower Co. team.
Posted 9 months ago
The Real Flower Company is rated 4.4 based on 1,439 reviews