The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,385 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,385 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service”

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Posted 6 years ago

Thank you for your review, so pleased to hear you have enjoyed our flowers and our service. RFC

Posted 6 years ago

“Excellent service and flowers”

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Posted 6 years ago

Thank you for your review, so pleased to hear you have enjoyed our flowers and our service. RFC

Posted 6 years ago

“Just received the bouquet which is beautiful. It really has the ‘wow’ factor!”

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Posted 6 years ago

Thank you for your review, so pleased to hear you have enjoyed our flowers. RFC

Posted 6 years ago

“Flowers arrived recipient loved them”

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Posted 6 years ago

Thank you for your comments, so pleased to hear you have enjoyed your flowers. From the Customer Services Team - RFC

Posted 6 years ago

“Really disappointed with the sweet peas this time, most of the lower petals fell off on the third day as you can see by my photo. Have purchased previously and quality was much better. Big disappointment Lynn”

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Posted 6 years ago

This customer kindly contacted us to advise the flowers hadn't lasted, she received a fresh bouquet to make up for it. from the Customer Service Team - RFC

Posted 6 years ago

“Actually I was quite disappointed this time. I don't use the Real Flower Company that often - typically for very special occasions. In the past the quality and service has been of a very high standard, however on this occasion regrettably it wasn't. I ordered two arrangements for my Wife - to celebrate our Wedding anniversary and one of the arrangements did not contain the flowers that I ordered (Lily of the Valley) and the other, a medium bouquet of Piaget roses were beginning to brown at the dges the day we received them. I have attempted to contact the Real Flower Company via their website but I'm not sure that the message was received. Disappointing.”

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Posted 6 years ago

I'm sorry to hear this Mr Higgs, Please call us so that we can try to put this right for you. from the Customer Service Team - RFC

Posted 6 years ago

“I love The Real Flower Company. I order by telephone usually and always speak to a nice, helpful person who seems to know exactly what I want. The service is excellent and reliable; the roses are beautiful.”

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Posted 6 years ago

Thank you for your comments Fiona, We are so pleased to hear that you continue to be satisfied by our high standards. from the Customer Service Team - RFC

Posted 6 years ago

“I love the roses and continue to buy for myself and as gifts especially the trio and hat boxes. However this time the bouquet which I received on Tuesday was a bit dry and noticed on Thursday some of the roses had dropped a number of their petals!”

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Posted 6 years ago

Sorry to hear this Marie, If you haven't already, please do call us so that we can rectify this for you. From the Customer Service Team - RFC

Posted 6 years ago

“Flowers were absolutely beautiful.”

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Posted 6 years ago

Thank you for your lovely comments, we are always happy to hear that our flowers are enjoyed. From the Customer Service Team - RFC

Posted 6 years ago

“Excellent customer service, when somehow my gift message was left off, a staff member called my grandma on my behalf to pass on my message.”

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Posted 6 years ago

Thank you for your comments, we understand that flowers are sent with love and always go the extra mile to do what we can to help. From the Customer Service Team - RFC

Posted 6 years ago

“We were absolutely delighted with the two magnificent and wonderfully scented bouquets from The Real Flower Company, still amazing on the 4th day as in the photo:”

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Posted 6 years ago

Thank you for your comments, we always enjoy hearing that our flowers have been enjoyed. From the Customer Service Team - RFC

Posted 6 years ago

“Lovely unusual present for a lady who has everything and is hard to buy for! She was delighted! The Flowers were fresh and arrived on time with the bonus of tracked delivery. Will be using The Real Flower company and will recommend them to friends and family.”

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Posted 6 years ago

“I loved the selection on line and chose the tube and posy for my daughter. It was delivered on time and I appreciated the emails keeping me informed. The bouquet however was a disappointment. Not as many flowers as pictured. And it was a bouquet with a lot of greenery, not a posy as pictured online.”

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Posted 6 years ago

“Beautiful at first but after 2 days 3 of the white roses browned and didn’t open despite proper care with water & cuttinh”

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Posted 6 years ago

“Beautiful, scented bouquet. If I won the lottery I would order one every week.”

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Posted 6 years ago

“Beautiful flowers that smell divine. How flowers used to be. Get some.”

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Posted 6 years ago

“Perfect flowers for the keen gardener. Thanks”

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Posted 6 years ago

“My daughter was delighted to receive her birthday bouquet at work on 3/05/19.Lots of oohs and aahs from her work colleagues.Flowers in perfect condition and smelling gorgeous.We have ordered from you before and will continue to do so-many thanks! Wendy Dale”

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Posted 6 years ago

“The flowers were sent on behalf of my cousin to her best friend as a gift who is an avid gardener. The roses are her favourite and she was absolutely over the moon with the colour, scent and presentation! Would definately recommend to everyone!”

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Posted 6 years ago

“Ordered sympathy flowers over the phone. Delivered next day at 9.10 am. Recipient delighted with them, albeit a sad occasion. Flowers beautiful and service excellent, thank you.”

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Posted 6 years ago

The Real Flower Company is rated 4.4 based on 1,385 reviews