Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Pod Point Limited Reviews

4.6 Rating 39,735 Reviews

90 %

of reviewers recommend Pod Point Limited

Company Reviews

4.6

Based on 39,735 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

Write Your review

Tell us how Pod Point Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pod Point Limited 5 star review on 24th April 2024

Bradley Forrest

Pod Point Limited 5 star review on 21st April 2024

Pod Point Limited 5 star review on 21st April 2024

Pod Point Limited 5 star review on 10th April 2024

Pod Point Limited 5 star review on 25th March 2024

Pod Point Limited 5 star review on 15th March 2024

Pod Point Limited 5 star review on 14th March 2024

1328

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did a lot of comparisons and research into EV home chargers and landed on Pod Point. So glad I did. They were competitive in terms of pricing but the unit itself had great customer reviews. Pod Point also have me an extra £100 off the overall price which was pretty much the clincher. Once ordered, I was contacted with an installation date which was only a few days. I was then contacted a day or so later to say they had a cancellation in the area so could have it put it the next day. Overall great experience so far. Easy to order, competitive price, nice looking unit, good app, good customer service, friendly installer who did everything including connecting it to the wifi. Couldn't recommend enough.”

Posted 16 hours ago

“Very quick at fitting”

Posted 17 hours ago

“I found the staff at pod point to be generally helpful and response to enquiries. The process of ordering and booking the installation was easy to navigate and phone calls were answered quickly. My only disappointment was on the day of installation when I discovered the time of my installation had been changed from morning to afternoon with no consultation or notification, I discovered from the "track your installer" link; I was then informed the installer had car issues and the date for installation had to be changed, fortunately when I raised concern about this and having waited some weeks already for the appointment, an alternative installer was able to be booked and complete the installation in the afternoon. The installation itself was easy and took about 90mins in total. The area was left clean and tidy. I was taken through how the pod worked and the set up was completed for me. Despite the issue on the day I would recommend Pod Point to others.”

Posted 1 day ago

“Installation was very good couldn’t fault the engineer. However since my charger has stopped working and it took 6 emails back and forth to arrange an engineer, 2 weeks I have to wait. £30 help with charging after asking. However it’s cost over £200 now. Day of engineer coming 15 mins from deadline. No engineer unfortunately. Rebook eventually another 2 weeks just not good enough. I wish I had used another supplier. Awful response from them”

Posted 1 day ago

“Excellent in all respects. I had to leave the electrician for a short while almost at the point of completion to pick the kids up from school, he waited without complaint and even swept up the garage after a previous electrician who had carried out unrelated work!!!”

Posted 1 day ago

“Gareth did a great job, friendly & and left his work area nice and tidy.”

Posted 1 day ago

“Great guy very kind and helpful. And respectful”

Posted 2 days ago

“excellent friendly efficient service”

Posted 2 days ago

“Great service, arrived on time and kept informed and consulted during the installation process”

Posted 4 days ago

“Very efficient, friendly, helpful and quick service.”

Posted 5 days ago

“The installation was a bit of a farce, frankly. I had changed my initial order from a tethered to universal system, and had added a lock and surge protection. These changes were made well in advance of the installation date, but when the installer turned up, he had no record of these changes, so a tethered system was installed. I’m happy to stick with this, but feel very let down by your company when you cannot cope with simple changes to the original order, which have now got to be completed on another date. The installation itself was very professional”

Posted 5 days ago

“Everything was as expected”

Posted 6 days ago

“Quick and efficient installation - exactly what you want!”

Posted 6 days ago

“Efficient and professional installer.”

Posted 6 days ago

“Installer was polite, friendly and efficient. Explained the charging process thoroughly and left the area tidy. Where something we have added to our order was not possible to install, they refunded it within 5-7 days. Took a while to have the charging point installed (around 3-4 weeks) however about a week of this was confirming our current power supply so everything was correct. Great price and service if you can wait.”

Posted 6 days ago

“Pleased with the standard of work carried out. Efficient and explained everything well”

Posted 1 week ago

“Installation was neat. Quickly and professionally implemented.”

Posted 1 week ago

“Lewis was great. Turned up on time. Explained everything and kept me informed. Took no time at all.”

Posted 1 week ago

“Great experience ordering. Communication was perfect. Competent installation. Explanation of how it works could have been a little better”

Posted 1 week ago

“Great service from Haydn, Talked me through all steps and was friendly and helpful at everystage of the install. Took me through the steps on usage and left my house clean and tidy”

Posted 1 week ago

«
1
2
3
4
5
»

Pod Point Limited is rated 4.6 based on 39,735 reviews