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Pod Point Limited Reviews

4.6 Rating 39,672 Reviews

90 %

of reviewers recommend Pod Point Limited

Company Reviews

4.6

Based on 39,672 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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Pod Point Limited 5 star review on 10th April 2024

Pod Point Limited 5 star review on 25th March 2024

Pod Point Limited 5 star review on 15th March 2024

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Pod Point Limited 5 star review on 16th February 2024

Pod Point Limited 5 star review on 16th February 2024

1325

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online ordering and appointment scheduling was excellent. Installation disappointing - did not make contact to confirm a time as expected just turned up. Did not connect the unit to the WiFi or show us how to do it, which necessitated a phone call to sort out. Left all the empty packaging in the driveway”

Posted 5 hours ago

“Up to the scheduling of the job I had to chase for updates on ground work costs. The installer was superb”

Posted 7 hours ago

“Could not fault the whole process, the engineer who attended so friendly and talked you through everything We received a call to bring the appointment forward due to them receiving a cancellation which was excellent and fitted in with our plans Highly recommend”

Posted 7 hours ago

“Very efficient installation, very pleasant engineer and very tidy”

Posted 17 hours ago

“The man was very efficient and informed me of how to work it. And answer s all my questions in a friendly way. I was very pleased.”

Posted 2 days ago

“I have been so delighted with the service from Pod Point. They have really gone above and beyond to ensure that everything was okay. I head most impressed with the installer who came when he said he would, but also carried out an excellent job. Very professional”

Posted 2 days ago

“Nice chap. Sorted in a couple of ours. Clean”

Posted 2 days ago

“Very quick, clean and professional installation.”

Posted 2 days ago

“The installer called beforehand and turned up when he said he would, cracked on with the work and installed everything with the minimum of fuss. That's all you can ask for.”

Posted 2 days ago

“The engineer arrived on time, was polite, efficient, was tidy in his work and explained everything well to me. No complaints! Thank you :)”

Posted 3 days ago

“Easy nd quick install”

Posted 3 days ago

“Good service, shorter lead time than other providers. Product also looks good.”

Posted 5 days ago

“Had to wait too long to get it installed. It is faulty and they are saying i have to wait another two weeks to get someone to come and fix it. I am actually not sure how I am going ti cope unless I fast charge on way yo work which is hugely expensive / would not recommend them,”

Posted 6 days ago

“Very friendly and well mannered gentleman. Nothing was too much bother, he explained everything i needed to do.”

Posted 6 days ago

“Super efficient, super friendly, excellent service thank you.”

Posted 6 days ago

“Excellent installation, charger works great - really happy.”

Posted 6 days ago

“My experience was good overall. My feedback would be firstly, when I went to pay it would not let me complete the payment, I asked if this could be taken over the phone but I was advised that I had to go onto another device send myself the link and complete it that way, secondly, I had to chase several times to find out when my scheduled appointment was. Finally, The technician that came out to do the pre survey and to complete the install was very polite, helpful and knowledgeable. He gets 5 stars. :) I was told I would receive some money back due to being charged 6 hours labour which was done in 2 hours, I look forward to my refund.”

Posted 6 days ago

“The person concerned kept me informed to when he is exactly coming abd came on time Also he explained how he is going to fix it Also explained how to operate Tidiy the sight”

Posted 1 week ago

“Gareth arrived on schedule and very efficiently and effectively installed our Pod Point in a slightly inaccessible location - but there was no issue. Many thanks for excellent installation.”

Posted 1 week ago

“Excellent first class service could not have been better”

Posted 1 week ago

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Pod Point Limited is rated 4.6 based on 39,672 reviews