Pod Point Limited Reviews

4.66 Rating 27,387 Reviews
92 %
of reviewers recommend Pod Point Limited
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Read Pod Point Limited Reviews

About Pod Point Limited:

UK's leading provider of electric car charging stations with over 25000 customers and solutions for home, workplace and public charging.

Visit Website

Phone:

0207 247 4114

Email:

support@pod-point.com

Location:

Discovery House, 28 – 42 Banner Street

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Neat, tidy and efficient.
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Posted 27 seconds ago
Very well fitted , professional and tidy. Very impressive.
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Posted 1 minute ago
Great service very professional
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Posted 1 minute ago
The fitter turned up on time, was informative and completed the works quickly and without fuss. He described the process and afterwards demonstrated the charger.
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Posted 2 minutes ago
I took some time to submit all papers to get a grant, but the coordinators were very helpful. When papers were accepted the charger was installed within 3 days.
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Posted 2 minutes ago
The installation was very professionally installed and completed on the day previously arranged. How the use the Point Pod was fully explained and it has worked perfectly since.
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Posted 2 minutes ago
Very good service that I would recommend to anyone.
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Posted 3 minutes ago
I had decided on a pod point solo for its neatness, reliability, ID3 forum feedback, partnership with VW and Tesco. It ticked all boxes. Its a good product. Dealing with pod point however was not the experience I expected. Too much to go into here but slow to respond to emails, not very helpful. Since install I emailed a query over and as expected. Into a black hole.
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Posted 3 minutes ago
Bradley was very professional and knowledgeable. Made the whole process very easy and convenient. He finished the job at the estimated timeframe and everything works perfectly well. Will recommend Pod Point Limited.
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Posted 4 minutes ago
Installation went smoothly. Installer arrived as expected and was done within 90 mins. Power was only off for maybe 10 mins which avoided to much disruption. Thanks very much; the point looks really smart
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Posted 5 minutes ago
For a company that knows what they are doing they expect the customer to do all the chasing around. Made us contact UKPN and roadways to find out relevant information no human would know what they were talking about. Do not contact back no complaints department to deal with incidents. Try alternatives first
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Posted 6 minutes ago
Very simple process from ordering to installation. Fitted neatly and all left spotless.
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Posted 6 minutes ago
Engineer arrived and was very polite, installed where we wanted and looked very neat outside, after engineer went we noticed that one of the walls in our hallway had lots of black hand print marks up it not even on the wall the work was done on, was disappointed that the engineer did not highlight to us that he had done this, had to paint the whole wall after he had gone.
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Posted 6 minutes ago
Very tidy and polite
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Posted 6 minutes ago
James arrived at the agreed time and finished the job with no problems, despite some areas of fiddly wiring. Would definitely recommend.
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Posted 7 minutes ago
Straight forward installation and timely installation.
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Posted 8 minutes ago
Good service
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Posted 8 minutes ago
Take a long time to respond to emails, if at all. Installation was a complete disaster. Manager (Freddie) at pod point agreed (installer was dismissed apparently) and suggested we would be compensated for our inconvenience with some money back. Heard nothing back despite sending two follow up emails. Wouldn’t use again.
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Posted 8 minutes ago
Very easy and good demo at end.
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Posted 9 minutes ago
Called me to let me know that they were on their way and how long until they would arrive. Turned up on time, got straight on with the job at hand. It was an easy install, even though, it was completed within 2 hours. Took me through it and connected to WiFi. Couldn’t fault the install. Only thing I would improve is speed of response to the forms returned
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Posted 9 minutes ago
Pod Point Limited is rated 4.66 based on 27,387 reviews