Pod Point Limited Reviews

4.71 Rating 10,498 Reviews
93 %
of reviewers recommend Pod Point Limited
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
Customer Service
communication channels
Telephone, Email
queries resolved in
Over a week
Read Pod Point Limited Reviews

About Pod Point Limited:

UK's leading provider of electric car charging stations with over 25000 customers and solutions for home, workplace and public charging.

Visit Website

Phone:

0207 247 4114

Email:

support@pod-point.com

Location:

Discovery House, 28 – 42 Banner Street

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1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Keith arrived on time, was very professional in his explanations of the process and very clean and tidy in his work.
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Posted 5 hours ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Very responsive to any queries and problems. The installation process went smoothly.
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Posted 18 hours ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Great installation - quick, easy and very knowledgeable engineer!
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Posted 22 hours ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Great Service. The whole process from start to finish was very smooth.
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Posted 1 day ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Easy process. Very efficient installation by 2 great guys who discussed all options prior to starting. Comprehensive run through of all features when work was completed. 10/10
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Posted 1 day ago
Responses to technical support issues are too slow. You cannot find out enough information about your own charger and how it's performing without contacting support. The home charger still isn't charging at the rate it should, even after being in contact with their support teams. The app doesn't accurately report usage, still claiming that many of my charges were free (for which it insists on congratulating me). Other review sites of Pod Point also tell a very different story to this site, which I feel is a more accurate reflection of this company.
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Posted 1 day ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Horrible weather for my installation, but the fitter was still friendly and did an excellent clean job.
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
The product is excellent and just what I need. I connected it to an app and entered my tariff rate so I know what each charge costS and I have a running total for each month.
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
After using a domestic charger with a charging time of five hours the pod point takes only 2 hours to charge but is capable of charging this vehicle in one hour
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
i had my pod point installed only for it to fail a charge after 3 days of installation due to a board needing resetting which was done over the phone with pod point but cost £300 in loss of wages,,, cheers pod point
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
3. How was the installation on the day?
The location was excellent.
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Once you had my sale I found it nearly impossible to get in touch to chase up my installation which ended up being carried out after my car arrived instead of a week prior. Not enough office staff to meet demand?
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Fitter arrived on time, was knowledgeable about the installation, plus knowledgeable about EV's in general. Good tidy job.
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
The fitter turned up on time and was very thorough in his explanation of what he was doing. Overall very neat work. Just need the car now!
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Really easy and simple from start to end. The engineer was friendly and gave good advice on placement of the unit.
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Did the job well
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Very easy to organise installation, then the installation was just as smooth, Ben turned up on time and worked really efficiently and neatly
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Zion immediately set me at ease with his sensible solutions to all my questions - I wasn't 100% sure where the Pod Point should be located and it was quickly resolved. The installation was straightforward and stress-free. I felt clear on what had been done and how to use and make the most of the device.
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Installer was extremely helpful, tidy and did a neat job. He explained the fitting and charge operation very well.
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Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
Excellent service, especially Lorna who set the appointments up. Ben who installed the equipment was extremely helpful, polite and professional keeping me up dated with regards to the time and eta of the appointment. Thank you all.
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Posted 2 days ago
Pod Point Limited is rated 4.71 based on 10,498 reviews