Pod Point Limited Reviews

4.6 Rating 32,845 Reviews
91 %
of reviewers recommend Pod Point Limited
4.6
Based on 32,845 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Read Pod Point Limited Reviews

About Pod Point Limited:

UK's leading provider of electric car charging stations with over 25000 customers and solutions for home, workplace and public charging.

Visit Website

Phone:

0207 247 4114

Email:

support@pod-point.com

Location:

Discovery House, 28 – 42 Banner Street

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Once booked the experience was great. Unfortunately, the booked days were cancelled twice at short notice which was a pain when I had arranged to be at home all day, especially for this. The installation day was really good, Kevin was top notch.
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Posted 11 minutes ago
Professional and punctual. Excellent.
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Posted 1 hour ago
It was a very pleasant experience.
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Posted 1 hour ago
Installer was friendly and efficient
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Posted 2 hours ago
Outstanding communication and service; they made the whole thing so easy and simple. And then the site visit and installation happens - the brilliant Stuart Shaw completed all this work to the highest standard. He’s a very skilled, professional and very polite and courteous man. Did the work so accurately and cleaned everything up after. He’s an asset to the company and I hope he is well recognised for his excellence.
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Posted 3 hours ago
Fantastic service Liam was brilliant
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Posted 4 hours ago
Great service provided, a very helpful technician who came to install it. I had a very positive experience. Thank you ever so much.
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Posted 5 hours ago
Very professional reliable and would definitely recommend.
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Posted 16 hours ago
Great service, so quick to arrange and installed without any issues. Totally recommend
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Posted 17 hours ago
Professional
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Posted 18 hours ago
I found the engineer very helpful, polite and excellent at his job
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Posted 19 hours ago
Still awaiting an email to link the Pod Point up to my phone because it isn’t working.
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Posted 19 hours ago
Very quick and professional service
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Posted 19 hours ago
all done with the minimum of fuss lovely neat job and left no mess
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Posted 21 hours ago
Pod Point were recommended to me by the sales manager @ dealership i'm purchasing car from. From the initial first point of contact through to installation day, i've been very impressed with the service received. All information & answers to queries were dealt with efficiently & professionally. Jason the engineer on the day, kept me informed throughout installation, completed a very thorough & neat job, explaining the system once done. I would certainly recommend Pod Point to others.
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Posted 22 hours ago
Had a few problems to start with but really happy with the end result.
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Posted 22 hours ago
Bit of a mixed bag. The initial experience and scheduling were good, and they were very accomodating with the day and time. We submitted all the requested photos and were told it was fine to go ahead. Our installer was great, but when he arrived he immediately identified (from the photos we had previously provided to podpoint) that he could not safely install the device without an electrician coming to make alterations to our fuseboards, meaning he could not actually connect the charger up. This meant he would need to come back again. We got the electrics fixed at the earliest opportunity, but podpoint were then unable initially to send anyone at a mutually convenient time for a further 2 weeks. Eventually, after some email discussions, they did manage to send someone at short notice to complete the job, which again has been done to a very high standard. The frustration here was that if they had looked at the photos we sent with any level of care, we would have been told before the install date that we needed to make changes and could have made arrangements so it was all done at one visit. Instead, there was a great deal of hassle to try and get a further date sorted before the car arrived with no means to charge. To their credit, they did eventually make the effort to resolve it satisfactorily, but it could all have so easily been avoided.
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Posted 1 day ago
The fitter was excellent and very informative. Also very thorough and very tidy with his workmanship
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Posted 1 day ago
Pod Point’s equipment is good and the installation contractors are excellent. The Pod Point central office function is extremely poor with long delays, repeated nonsensical questions, and the impossibility of speaking with anyone. There is an unacceptable delay between payment and installation.
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Posted 1 day ago
Very highly impressed with the installation and the minimum of fuss by the contractor "AERO" carried out by Chris of Whitburn
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Posted 1 day ago
Pod Point Limited is rated 4.63 based on 32,845 reviews