Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,108 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,108 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot thank Nick enough for the fantastic service he provided in installing our Pod Point Home Charge, he was mediculous in his work and would not of known he had been working, as Nick cleared up as he was going along. Everything was explained in great detail how the Pod Point Home Charge works and demonstrated its effectiveness. Amazing service, one very happy customer.”

Helpful Report

Posted 1 year ago

“Very quick installation professional friendly service very well recommended”

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Posted 1 year ago

“Excellent Service from the who team”

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Posted 1 year ago

“Excellent service all round”

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Posted 1 year ago

“Great service. Arrived early. Very friendly and well informed throughout each step by the installer.”

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Posted 1 year ago

“Excellent professional service”

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Posted 1 year ago

“Good communication from fitter about times. Professional, friendly offered advice and clearly explained everything.”

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Posted 1 year ago

“Smooth and easy, fairly hassle free. Choice of dates and times is quite limited but I imagine that's due to the rapidly increasing popularity of EV's. Overall, very happy.”

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Posted 1 year ago

“Tom texted me the evening before the installation to confirm an eta and turned up spot on time. He was very efficient and tidy and overal very pleased with the pod point installation.”

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Posted 1 year ago

“Great service - communication & installation went smoothly.”

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Posted 1 year ago

“The company undertook thorough planning before sending an outstanding electrician keen to do the best job he possibly could with minimum disruption.”

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Posted 1 year ago

“Excellent service from start to finish, brought my install date forward as they'd had a cancellation, very pleasant guy attended, had the point installed in about 2 hours, little or no mess, no complaints”

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Posted 1 year ago

“The whole process from ordering through to install was excellent. All Pod Point people that I spoke to were friendly, helpful and on time. Thank you!”

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Posted 1 year ago

“Installation couldn’t have been any better. On time, efficient and wonderful communication through the install and then initial tutorial. Really made the experience seamless. Thank you!”

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Posted 1 year ago

“My initial queries not covered in the Q&A section of the website were quickly and clearly answered. I then completed my on-line order on a Sunday. Pod Point telephoned me on the Monday to confirm the order and then installation took place on the Wednesday. Amazing speed, lovely people and expert installation. All within four days and 100% satisfaction.”

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Posted 1 year ago

“Quickly installed by the installer”

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Posted 1 year ago

“Very professional and fast working”

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Posted 1 year ago

“From online booking to fitting, everything went smoothly with great communication.”

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Posted 1 year ago

“Planning process was painful. Failed to listen to our requirements.”

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Posted 1 year ago

“expert-friendly installer did a fantastic job”

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Posted 1 year ago

Pod is rated 4.6 based on 36,108 reviews