Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,116 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,116 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great install, professional, very polite Thanks to your engineer!”

Helpful Report

Posted 1 year ago

“Engineer came at 8.00am left him to it .no hassle no problems..he explained what to do..downloaded the app and all set up in no time at all..highly recommend the company so far..very clean and tidy workmanship”

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Posted 1 year ago

“Craig the installer was very polite and efficient with the install. Great job!!”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“Very professional service. 10/10”

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Posted 1 year ago

“Excellent service from point of sale to installation. Well doenb Pod Point”

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Posted 1 year ago

“The service we recieved from Pod Point was nothing less than five star. Our house required a further survey, as well as approval from Northern Power (not typical but our home operats on a loop system) which made me nervous that the Pod wouldnt be fitted in time for our new car. The team supported us throughout the entire process, letting us know what stage we were at and even schedulling a weekend installation to ensure we had the Pod in time. The gentleman fitting the Pod was professional, smart and polite. He spoke us through how the system works and made sure we were 100% happy before he left. We would reccomend Pod Point to anyone!”

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Posted 1 year ago

“Didn’t give my lock that I paid for”

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Posted 1 year ago

“I cannot thank Nick enough for the fantastic service he provided in installing our Pod Point Home Charge, he was mediculous in his work and would not of known he had been working, as Nick cleared up as he was going along. Everything was explained in great detail how the Pod Point Home Charge works and demonstrated its effectiveness. Amazing service, one very happy customer.”

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Posted 1 year ago

“Very quick installation professional friendly service very well recommended”

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Posted 1 year ago

“Excellent Service from the who team”

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Posted 1 year ago

“Excellent service all round”

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Posted 1 year ago

“Great service. Arrived early. Very friendly and well informed throughout each step by the installer.”

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Posted 1 year ago

“Excellent professional service”

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Posted 1 year ago

“Good communication from fitter about times. Professional, friendly offered advice and clearly explained everything.”

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Posted 1 year ago

“Smooth and easy, fairly hassle free. Choice of dates and times is quite limited but I imagine that's due to the rapidly increasing popularity of EV's. Overall, very happy.”

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Posted 1 year ago

“Tom texted me the evening before the installation to confirm an eta and turned up spot on time. He was very efficient and tidy and overal very pleased with the pod point installation.”

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Posted 1 year ago

“Great service - communication & installation went smoothly.”

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Posted 1 year ago

“The company undertook thorough planning before sending an outstanding electrician keen to do the best job he possibly could with minimum disruption.”

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Posted 1 year ago

“Excellent service from start to finish, brought my install date forward as they'd had a cancellation, very pleasant guy attended, had the point installed in about 2 hours, little or no mess, no complaints”

Helpful Report

Posted 1 year ago

Pod is rated 4.6 based on 36,116 reviews