Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,137 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,137 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless installation”

Helpful Report

Posted 2 years ago

“Easy ordering process, good communication once the order was placed with Molly getting all necessary extra info. Installation was great, Rowan was really helpful, neat and quick, he explained every step and decision clearly.”

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Posted 2 years ago

“Installation was very quick and installer was very helpful”

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Posted 2 years ago

“Excellent installation today , polite , personable , respectful installer (Eddy) . Quick install and no mess after …explained how it all worked !! Very happy”

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Posted 2 years ago

“Did a lot of comparisons and research into EV home chargers and landed on Pod Point. So glad I did. They were competitive in terms of pricing but the unit itself had great customer reviews. Pod Point also have me an extra £100 off the overall price which was pretty much the clincher. Once ordered, I was contacted with an installation date which was only a few days. I was then contacted a day or so later to say they had a cancellation in the area so could have it put it the next day. Overall great experience so far. Easy to order, competitive price, nice looking unit, good app, good customer service, friendly installer who did everything including connecting it to the wifi. Couldn't recommend enough.”

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Posted 2 years ago

“Very quick at fitting”

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Posted 2 years ago

“I found the staff at pod point to be generally helpful and response to enquiries. The process of ordering and booking the installation was easy to navigate and phone calls were answered quickly. My only disappointment was on the day of installation when I discovered the time of my installation had been changed from morning to afternoon with no consultation or notification, I discovered from the "track your installer" link; I was then informed the installer had car issues and the date for installation had to be changed, fortunately when I raised concern about this and having waited some weeks already for the appointment, an alternative installer was able to be booked and complete the installation in the afternoon. The installation itself was easy and took about 90mins in total. The area was left clean and tidy. I was taken through how the pod worked and the set up was completed for me. Despite the issue on the day I would recommend Pod Point to others.”

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Posted 2 years ago

“Installation was very good couldn’t fault the engineer. However since my charger has stopped working and it took 6 emails back and forth to arrange an engineer, 2 weeks I have to wait. £30 help with charging after asking. However it’s cost over £200 now. Day of engineer coming 15 mins from deadline. No engineer unfortunately. Rebook eventually another 2 weeks just not good enough. I wish I had used another supplier. Awful response from them”

Helpful Report

Posted 2 years ago

“Excellent in all respects. I had to leave the electrician for a short while almost at the point of completion to pick the kids up from school, he waited without complaint and even swept up the garage after a previous electrician who had carried out unrelated work!!!”

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Posted 2 years ago

“Gareth did a great job, friendly & and left his work area nice and tidy.”

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Posted 2 years ago

“Great guy very kind and helpful. And respectful”

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Posted 2 years ago

“excellent friendly efficient service”

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Posted 2 years ago

“Great service, arrived on time and kept informed and consulted during the installation process”

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Posted 2 years ago

“Very efficient, friendly, helpful and quick service.”

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Posted 2 years ago

“Everything was as expected”

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Posted 2 years ago

“Quick and efficient installation - exactly what you want!”

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Posted 2 years ago

“Efficient and professional installer.”

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Posted 2 years ago

“Installer was polite, friendly and efficient. Explained the charging process thoroughly and left the area tidy. Where something we have added to our order was not possible to install, they refunded it within 5-7 days. Took a while to have the charging point installed (around 3-4 weeks) however about a week of this was confirming our current power supply so everything was correct. Great price and service if you can wait.”

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Posted 2 years ago

“Pleased with the standard of work carried out. Efficient and explained everything well”

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Posted 2 years ago

“Installation was neat. Quickly and professionally implemented.”

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Posted 2 years ago

Pod is rated 4.6 based on 36,137 reviews