Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,108 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,108 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent installation ina timely fashion.”

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Posted 1 year ago

“Although I haven’t actually used my unit yet (car hasn’t yet arrived) the installation today went really smoothly. Denis did a great and tidy job with all the interior and exterior work and explained everything I need to do to get up and running in the app and when the car arrives.”

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Posted 1 year ago

“Professional and efficient installation with minimal electrical downtime. Will recommend.”

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Posted 1 year ago

“I’m happy with everything from the beginning of my application for installation till the end. All the customer service members I spoke with were very patient, nice and polite. Explained all I needed.”

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Posted 1 year ago

“Mathew did a good job 👍”

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Posted 1 year ago

“Gareth did a great job installing our EV charger. He was polite, helpful and we are very happy with the result.”

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Posted 1 year ago

“Great comms, easy booking process, fitter notified ahead, on time, friendly, clean and tidy and informative, thanks Craig Burt, all good!”

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Posted 1 year ago

“Quick and efficient”

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Posted 1 year ago

“Haydn installed my pod point charger and did a fantastic and neat job. Very happy 😊”

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Posted 1 year ago

“Very professional and helpful!”

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Posted 1 year ago

“Top quality professional service.”

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Posted 1 year ago

“Really pleased with product. Installer was brilliant and helpful”

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Posted 1 year ago

“Gareth was on time and finished the installation on schedule. An excellent job by a knowledgeable installer who was curteous and tidy. Good work”

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Posted 1 year ago

“Very efficient and professional. Explained the work to be done and cracked on and got the job done.”

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Posted 1 year ago

“Eddy installed rthee pod point exactly where I wanted it. He worked carefully and diligently to make sure he had an installation hew was proud to put his name and reputation on”

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Posted 1 year ago

“The online ordering and appointment scheduling was excellent. Installation disappointing - did not make contact to confirm a time as expected just turned up. Did not connect the unit to the WiFi or show us how to do it, which necessitated a phone call to sort out. Left all the empty packaging in the driveway”

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Posted 1 year ago

“Up to the scheduling of the job I had to chase for updates on ground work costs. The installer was superb”

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Posted 1 year ago

“Could not fault the whole process, the engineer who attended so friendly and talked you through everything We received a call to bring the appointment forward due to them receiving a cancellation which was excellent and fitted in with our plans Highly recommend”

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Posted 1 year ago

“Very efficient installation, very pleasant engineer and very tidy”

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Posted 1 year ago

“The man was very efficient and informed me of how to work it. And answer s all my questions in a friendly way. I was very pleased.”

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Posted 1 year ago

Pod is rated 4.6 based on 36,108 reviews