Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,137 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,137 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have installed these commercial units but unable to get payments for usage by our customers , they do not answer emails and do not answer the phone , do not touch them , bunch of crooks”

Helpful Report

Posted 2 years ago

“Mark the installer was professional and friendly. He went through how to use the pod point and what to look for according to the booklet. I had previous issues with getting a refund for an unwanted cable but he improved my thoughts of Pod Pod with his work”

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Posted 2 years ago

“Due to a difficult siting of the charger I have required some technical support and guidance. Although this has been available it has not been easily accessable at times. The engineer (Craig) who attended this morning was extreamly polite, very professional, tidy and ran through everything that he was doing including his final testing and how to use the device. Very commendable. To sumerize, the experience has been a bit lacking to start with and I have been unable to actually speak with the assigned project manager. For customers who do not know how this installation will work, having someone to speak with and guide them through the process would be helpfull.”

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Posted 2 years ago

“From start to finish the service has been excellent. The Pod Point customer service department answer queries quickly and efficiently. Our installer, Craig was fantastic. This is the second Pod Point we have had installed due to us moving house and we were really pleased Craig was able to intall both points. He was very professional and helpful.”

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Posted 2 years ago

“The installation was a good process. Unfortunately I require some extra works done by an electrician in order for the unit to go online, but Mark (the installer) explained clearly to my electrician what was required.”

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Posted 2 years ago

“Excellent service, kept informed, installer, Craig was on time and, helpful and polite.”

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Posted 2 years ago

“Very helpful and friendly installer. No issues and no mess. Very happy customer”

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Posted 2 years ago

“Straightforward to order and kept to scheduled time and date. Already had Podpoint APP so quicky added home charger and car topped up ⚡️”

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Posted 2 years ago

“Straight forward, friendly service, engineers arrived when scheduled and good prompt replies from admin team.”

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Posted 2 years ago

“Craig was really helpful and explained things in a way a layman can understand. He was also patient enough to talk me through the jargon!”

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Posted 2 years ago

“Really Quick Look’s tidy very pleased”

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Posted 2 years ago

“Very easy install, freindly installer Perfect !!”

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Posted 2 years ago

“Hi, I would have rated this excellent had it not been for the first installer who came and clearly did not want to install it and went away. Denroy who came the 2nd time was excellent and I highly recommend requesting him if possible.”

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Posted 2 years ago

“Very good service good product does what it says on the tin”

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Posted 2 years ago

“Quick, tidy, informative.”

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Posted 2 years ago

“Great experience and went as far as suggesting a better install location.”

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Posted 2 years ago

“Excellent service Mark was first class, explained everything in detail. Very friendly and cleaned up after installation, which was very neatly installed.thank you.”

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Posted 2 years ago

“Everything went smooth, from the moment I have called them to buy the unit to when I shook hands with the technician after he finished installing the pod point. Highly recommended.”

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Posted 2 years ago

“Excellent service. The engineer was excellent explaining all you need to know and excellent fitting and very tidy. I would highly recommend.”

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Posted 2 years ago

“Very quick installation, all went very well.”

Helpful Report

Posted 2 years ago

Pod is rated 4.6 based on 36,137 reviews