Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,114 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,114 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish the service has been excellent. The Pod Point customer service department answer queries quickly and efficiently. Our installer, Craig was fantastic. This is the second Pod Point we have had installed due to us moving house and we were really pleased Craig was able to intall both points. He was very professional and helpful.”

Helpful Report

Posted 1 year ago

“The installation was a good process. Unfortunately I require some extra works done by an electrician in order for the unit to go online, but Mark (the installer) explained clearly to my electrician what was required.”

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Posted 1 year ago

“Excellent service, kept informed, installer, Craig was on time and, helpful and polite.”

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Posted 1 year ago

“Very helpful and friendly installer. No issues and no mess. Very happy customer”

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Posted 1 year ago

“Straightforward to order and kept to scheduled time and date. Already had Podpoint APP so quicky added home charger and car topped up ⚡️”

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Posted 1 year ago

“Straight forward, friendly service, engineers arrived when scheduled and good prompt replies from admin team.”

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Posted 1 year ago

“Craig was really helpful and explained things in a way a layman can understand. He was also patient enough to talk me through the jargon!”

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Posted 1 year ago

“Really Quick Look’s tidy very pleased”

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Posted 1 year ago

“Very easy install, freindly installer Perfect !!”

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Posted 1 year ago

“Hi, I would have rated this excellent had it not been for the first installer who came and clearly did not want to install it and went away. Denroy who came the 2nd time was excellent and I highly recommend requesting him if possible.”

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Posted 1 year ago

“Very good service good product does what it says on the tin”

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Posted 1 year ago

“Quick, tidy, informative.”

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Posted 1 year ago

“Great experience and went as far as suggesting a better install location.”

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Posted 1 year ago

“Excellent service Mark was first class, explained everything in detail. Very friendly and cleaned up after installation, which was very neatly installed.thank you.”

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Posted 1 year ago

“Everything went smooth, from the moment I have called them to buy the unit to when I shook hands with the technician after he finished installing the pod point. Highly recommended.”

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Posted 1 year ago

“Excellent service. The engineer was excellent explaining all you need to know and excellent fitting and very tidy. I would highly recommend.”

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Posted 1 year ago

“Very quick installation, all went very well.”

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Posted 1 year ago

“Seamless installation”

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Posted 1 year ago

“Easy ordering process, good communication once the order was placed with Molly getting all necessary extra info. Installation was great, Rowan was really helpful, neat and quick, he explained every step and decision clearly.”

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Posted 1 year ago

“Installation was very quick and installer was very helpful”

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Posted 1 year ago

Pod is rated 4.6 based on 36,114 reviews