Pod Point Limited Reviews

4.77 Rating 8,237 Reviews
95% of reviewers recommend Pod Point Limited

About Pod Point Limited: UK's leading provider of electric car charging stations with over 25000 customers and solutions for home, workplace and public charging.

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Phone:
02072474114

Email:
hello@pod-point.com

Location:
Discovery House28 – 42 Banner Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Telephone, Email
communication channels
Over a week
queries resolved in
5
Nick Skew
"The commutation prior to the installation was excellent. The engineers who attended were good at communicating their eta and were polite and courteous. The installation is excellent and I’m really pleased. My only thought is that I might have chosen the wrong model, I chose the universal whereas maybe I should have chosen one with a lead so I didn’t have to use the one out of the car."
Posted 4 months ago
5
Christopher Dixon
"Quickly done and a very neat installation."
Posted 8 months ago
Anonymous
"Easy to deal with, efficient & professional."
Posted 8 months ago
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Engineer arrived promptly and completed the job in 90 minutes. Everything working fine."
Posted 1 day ago
Visit Website
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Perfect service"
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Great service from booking to completion. Dylan the fitter was fantastic, I can’t recommend highly enough."
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"communication from the Lady who communicated initially to the engineer has been a good experience. Just need to connect to the car now once I get it :)"
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Mason was excellent, turning up early and finishing early. Great job, tidy and the charging point looks great."
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"fast install lead time and friendly helpful fitter, would highly recommend Pod Point."
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The engineer who installed it was very professional."
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Just got on with it. Cleared up after himself. Showed me what to do and what to download. Pleasant and helpful"
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Technician was courteous, helpful and appeared very competent. He worked quickly and efficiently."
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Really quick straight forward installation and the engineer was really helpful, knowledgeable and friendly. Lee I believe his name was."
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"They called prior to arriving to let me know the time, which helped me plan. They explained things very well and were very polite"
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Pleasant staff"
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The engineer arrived at the agreed time, explained everything and worked quickly and tidily"
Posted 2 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Very good communications via email. I personally struggle a bit with emails as I am partially sighted I would have liked to keep in touch by phone."
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The installed a charge point and the guy was very efficient about it. There were some issues with the first two times it was set to be installed no one turned up and the second time, there was no message until the end of the day to say that they weren't going to turn up. However, I was compensated which I appreciated and everyone was polite. Thank you."
Posted 3 days ago
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3. How was the installation on the day?
"Very professional, tidy and hard working individual carried out the work with no drama`s"
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
"Excellent service from pod point (shame about the Olev paperwork). Brandon was amazing and so helpful. Definitely recommend."
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Chris was very polite and provided all the answers to my questions. The job he did was 1st class and i am very happy with the fitting and location. Thanks Chris and Pod Point!"
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Informative and friendly service"
Posted 3 days ago
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"Friendly, efficient and knowledgeable."
Posted 3 days ago
Pod Point Limited is rated 4.77 based on 8,237 reviews

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