Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i HAVE TO SAY THAT THE INSTALLATION OF THE CHARGER WAS CARRIED OUT IN A VERY PROFESSIONAL WAY , THE ELECTRICIAN WAS VERY GOOD AND HELPFUL AND CHECKED OUT THE WHOLE SYSTEM BEFORE LEAVING THE PROPERTY. I AM VERY HAPPY WITH POD POINT.”

Helpful Report

Posted 2 years ago

“I was totally impressed by the speed with which my installation was scheduled. I was also very impressed by the professionalism the installer and his efficiency.”

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Posted 2 years ago

“Great Service”

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Posted 2 years ago

“Quick service and charging point fitted without fuss.”

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Posted 2 years ago

“Fast and efficient, quick install and updated all the way,”

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Posted 2 years ago

“The installation of the ‘pod point’ was completed as expected and described. The expected installation date was initially weeks. However everything was fitted within a week of the order.”

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Posted 2 years ago

“Simple and easy to deal with. Haydn who did the installation was fantastic pleasure to deal with.”

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Posted 2 years ago

“My engineer was efficient and polite. He worked with very little need for me to be there and advised the best solution”

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Posted 2 years ago

“Pod fitted not problems, would have helped if I could have been shown how to use it and the app”

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Posted 2 years ago

“Great experience with pod point throughout, highly recommend, everyone was super helpful, highly recommend, also thank you to Kris who installed the home charger for me, he arrived early as I requested and did a fantastic job on the install, looks super tidy and actually made it look tidier than I thought it would, 10/10 Job”

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Posted 2 years ago

“We still have to wait a few weeks before our EV is delivered so have yet to fully test the Pod Point. However, the installation was great, Tony your Installation Engineer very friendly, polite and professional. Great job.”

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Posted 2 years ago

“Very short period from initial contact to the wall box being installed. The installation was completed in little over an hour by a local electrical contractor. All queries answered and no mess or disruption to the property.”

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Posted 2 years ago

“The whole process was very smooth from start to finished. The engineer who came to do the installation was excellent - great communication, very professional and neat and tidy installation!!”

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Posted 2 years ago

“Did well , came on time and finished on time.”

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Posted 2 years ago

“Very impressive chap installing the pod point today. He clearly enjoys his job and his attitude was fantastic. Installation went very smoothly and we couldn’t be more pleased.”

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Posted 2 years ago

“Great service .The enginner phoned when 20 mins away,. It was a clean & tidy and professional install”

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Posted 2 years ago

“I was very pleased with my PodPoint installation, the fitters were very accommodating, very neatly routed the cable and cleaned up after themselves.”

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Posted 2 years ago

“Quick, friendly and knowledgable”

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Posted 2 years ago

“excellent and friendly engineer”

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Posted 2 years ago

“Expert installer, very flexible to our schedule and worked around us, highly recommended”

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Posted 2 years ago

Pod is rated 4.6 based on 36,115 reviews