Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really efficient. Friendly and professionel installer. Great communication beforehand”

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Posted 3 years ago

“New Homecharger - Sales Exec Caiya was very helpful with the initial paperwork/admin side of the order. Podpoint confirmed my appointment and it was kept. Engineer Lee attended on time and carried out work to a high standard at my preferred location. The only slight negative with the experience was the 5 weeks wait after the delivery of my car, having to use Public chargers, before installation. Overall, a professional service!”

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Posted 3 years ago

“Install was a breeze done by a skilled electrician, even cleaned up after himself unusual for a spark.”

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Posted 3 years ago

“Submitting the order form was rather tortuous as many photographs were required and your online ordering is not very user friendly From then on, everything was excellent”

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Posted 3 years ago

“Quick and efficient”

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Posted 3 years ago

“Great technician, very polite and professional and explained every step of the process. First-class technician.”

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Posted 3 years ago

“Excellent work with minimal disruption.”

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Posted 3 years ago

“Very friendly, very knowledgeable and great to have on the property, very charming, thanks”

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Posted 3 years ago

“Very clear and easy to order but disappointed to to be cancelled on the day of installation. Extremely happy we had a cancellation and installed the very next day! So overall a positive experience.”

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Posted 3 years ago

“Excellent and efficient service from start to finish. Neat installation Very pleased”

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Posted 3 years ago

“Fabulous service from start to finish. Installer (Sean) was brilliant, he was courteous and very helpful. Definitely recommend.”

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Posted 3 years ago

“Excellent service...very efficiently done.”

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Posted 3 years ago

“The engineer (Graham) arrived on time and explained everything really well. Install was carried out within the timeframe stated by the engineer and to a high standard. Great Job!”

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Posted 3 years ago

“Everything went brilliantly the engineer was very friendly and did his work well.”

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Posted 3 years ago

“The installation on the day was excellent. Guys turned up on time, were friendly, helpful and finished quickly. Very nice neat job. The process leading up to the installation was poor though. The initial contact from Pod Point didn't come until 5-6 weeks after we got the car [bearing in mind we opted for a pod point installation as part of the car purchase arrangements]. The we were given the initial installation date of 7th July which was incorrect and was amended to 12th July without being told, just noticed it from the"track my driver" option on the installation email. The date had changed, but no-one told us. Then on 11th July a ladder was delivered, when guys arrived the ladder was not the one they needed / wanted, so the installation was cancelled. Apparently no-one from Pod Point could arrange a replacement ladder on the same day with your supplier [Speedy]. Installation was therefore re-arranged for 25th July. So, overall, not the best experience. Which is a shame, as the charger seems to be great !”

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Posted 3 years ago

“Our installer Cameron was great. Helped me move some things out of the way that I was planning g on doing before he got to the property. Very polite and helpful”

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Posted 3 years ago

“Very professional and helpful.”

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Posted 3 years ago

“Installation was all very prompt & efficient. And Carl, the installer, was friendly and helpful”

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Posted 3 years ago

“Appointment was not booked for the day electriton came turned up.”

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Posted 3 years ago

“The engineer was very good and explained what he was going to do”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews