Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Podpoint harge installed on the 10th July. Tried to use it 4cdays later and it did not work. Spoke to Podpoint to get this fixed. Got an email on the 18th July saying someone will get in touch to arrange a visit Went on holiday for 8 days came back still no contact from Podpoint. Rang again on the 31st July, was told nothing have been scheduled. Wait on the phone for ages to be told someone will get in touch today. Email was recieved and I have to wait until the 9th August, one month later from the installation date, customer service is poor.”

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Posted 3 years ago

“Pod point was delivered & installed the next day. Amazing service!”

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Posted 3 years ago

“I found it very easy to order the unit and complete the paperwork the installation went very smoothly and the electrician was very helpful explaining everything to me would definitely recommend you”

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Posted 3 years ago

“Experienced ,helpful with excellent communication skills”

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Posted 3 years ago

“Fantastic service, couldn’t recommend highly enough. Thank you”

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Posted 3 years ago

“Initial experience with sign up was poor - once I’d paid for my charger and installation, and provided questionnaire and details of the installation location, I didn’t hear from Pod-Point for 3 days! I chased up and they responded pretty quickly with a call and install date of the next day, which was mighty impressive!! The installer was fantastic - professional, courteous and did an impeccable job in a short period of time, so overall very happy with how the I stall went!!”

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Posted 3 years ago

“Everything was done professionally, it was easy to book and I was kept up to date before the installation. On the day the installers were on time, explained everything that would happen. They stuck to time and were extremely tidy. Once installed they explained in detail how everything worked. I would have no hesitation in recommending POD Point”

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Posted 3 years ago

“Team were very professional and did a great job. Explained everything on set up too.”

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Posted 3 years ago

“Edward the engineer who fitted the Pod Point Charger was very professional in all aspects. Edward explained everything that we needed to know and when he had completed his work he cleaned up before he left. Good job well done.”

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Posted 3 years ago

“Simple process from ordering to installation. Installation was booked very quickly and the engineer arrived in the timeframe given. He went over the installation and cable route and then very neatly installed everything. Once the installation was complete he went over the operation and how to add to my pod point app. All in all very happy with the whole process.”

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Posted 3 years ago

“The technician was excellent, very friendly and knowledgeable. The installation went smoothly.”

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Posted 3 years ago

“The final installation was excellent. Ordering, booking and scheduling seemed rather protracted.”

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Posted 3 years ago

“The installation was carried out, in a very efficient manner. With work completed first class.”

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Posted 3 years ago

“Following submission of the initial information request, the rest of the process was seamless with an appointment slot being offered just a couple of days later. The Engineer that arrived was very professional, took no time to install and then explain the basics that is the simple operation of the unit. Haven't used it yet as the charger has arrived before the vehicle, but impressed so far.”

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Posted 3 years ago

“Prompt and professional service”

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Posted 3 years ago

“The Pod Point charger is excellent, and so was the installation engineer and the booking in team. The initial data-gathering exercise uploading pictures of my current electrical system was frustrating as it involved repeat logging in, trial and error. This process needs improvement to get 5 * reviews.”

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Posted 3 years ago

“The pod put too far away the engineer suggested a longer lead from Amazon when i asked to show him where my car would be going he appeared not very interested and mentioned the longer lead again I had a pod before installed by you so no real need for explanation on workings”

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Posted 3 years ago

“Excellent service start to finish”

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Posted 3 years ago

“On time and clean working great job by installer”

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Posted 3 years ago

“Engineer fitted the pod point no problem, left without it been powered up as he couldn’t see if we had the gas and water grounded which we already had. Further 3 weeks having to send Photos in for proof along with several emails before connection was complete. I understand the safety aspect with the grounding however if the fitter engineer had looked properly at the grounding we wouldn’t have had all the hassle that followed.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews