Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very short period from initial contact to the wall box being installed. The installation was completed in little over an hour by a local electrical contractor. All queries answered and no mess or disruption to the property.”

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Posted 3 years ago

“The whole process was very smooth from start to finished. The engineer who came to do the installation was excellent - great communication, very professional and neat and tidy installation!!”

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Posted 3 years ago

“Did well , came on time and finished on time.”

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Posted 3 years ago

“Very impressive chap installing the pod point today. He clearly enjoys his job and his attitude was fantastic. Installation went very smoothly and we couldn’t be more pleased.”

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Posted 3 years ago

“Great service .The enginner phoned when 20 mins away,. It was a clean & tidy and professional install”

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Posted 3 years ago

“I was very pleased with my PodPoint installation, the fitters were very accommodating, very neatly routed the cable and cleaned up after themselves.”

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Posted 3 years ago

“Quick, friendly and knowledgable”

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Posted 3 years ago

“excellent and friendly engineer”

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Posted 3 years ago

“Expert installer, very flexible to our schedule and worked around us, highly recommended”

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Posted 3 years ago

“Electrician did an excellent installation job, providing detailed explanations of the installation location and the method used. I am very satisfied.”

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Posted 3 years ago

“Overall, a well-organised and easy-to-manage process. Sufficient information was provided on-line to make the choice of charger.”

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Posted 3 years ago

“Ollie was great. Cleaned up after him and was open to our changes. Ran throuvh the installation at the end as well.”

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Posted 3 years ago

“The service was very good and installation was done with good explanation on how to use it”

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Posted 3 years ago

“Excellent installation. The gentleman who installed it was polite and very thorough. He did an excellent job, left no mess and set it all up for me. First class job”

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Posted 3 years ago

“Very quick, straight forward and no wait from initial order. Installer was very nice and helpful.”

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Posted 3 years ago

“Very pleased with the service”

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Posted 3 years ago

“Excellent service, our fitter Dylan was excellent. He was clean, tidy, polite and very professional. Would highly recommended Thanks”

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Posted 3 years ago

“No problems.. helpful straightforward installation”

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Posted 3 years ago

“Excellent. Ordered early Saturday morning fitted the following Tuesday morning. Gareth, the engineer that undertook the installation was brilliant, very friendly, polite and efficient. Experience was very positive and faultless from start of order to completion of installation.”

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Posted 3 years ago

“Timescale from payment (they take your money up front) to installation was 2-3 times what was originally quoted when I booked & paid. Engineers were always late or missed appointments entirely. PodPoint generally took a week to reply to e-mails and then only did so when chased. Customer Service in general has been consistently abysmal. In my case there was some additional work which needed doing beyond the standard installation, but the price they charged for this was astronomical - equivalent to an hourly rate of more than £180 per person for some fairly basic building work using minimal materials. When the work was finally finished I was left with an unsealed hole in my house's brickwork where rainwater could enter as well as some other minor damage. Unfortunately, because they take almost £1,000 up front, I felt inclined to see it through rather than demand a refund early on at the first signs of trouble. I wish I'd gone for the refund, because it just got worse and worse the more I had to deal with them.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews