Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haydn was absolutely first class. Did a first class installation without creating any damage/dust or debris. He was exceeding polite and performed the task in a very professional manner.”

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Posted 3 years ago

“great service thanks”

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Posted 3 years ago

“Excellent service, engineer was earlier than expected and did a first class job”

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Posted 3 years ago

“Very poor experience”

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Posted 3 years ago

“Overall a good experience. Making the order was simple but should be clearer it will take some time as Pod Point require the customer to provide more info and photos of where installation will be than other companies do - guess to save on having a site survey. Once that part complete then it was plain sailing.”

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Posted 3 years ago

“Mr. Sean Whittle did an excellent installation and detail briefing.”

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Posted 3 years ago

“The entire process of ordering and installing POD EV charger couldn’t be made any easier.”

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Posted 3 years ago

“The arrangement for installation worked well though there were problems connecting to our supply. The system could not be tested because of a fault with the car which has now been corrected. The charger emits mixed blue and red flashes and I wonder if something is wrong.”

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Posted 3 years ago

“Everything went well with the ordering process with good communication. The installer was punctual, polite and tidy in his work. However, he was unable to open a connection with podpoint network and therefore unable to demonstrate how we could link to the podpoint app. We tried following the instructions in the booklet, but seemed to get stuck in a loop without any success. We finally got connected after contacting the support centre. This was a disappointing end to an otherwise smooth service.”

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Posted 3 years ago

“Easy to follow instructions and all done and dusted within an hour and half, lovely chap who did it too 👍🏻”

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Posted 3 years ago

“From booking to installation everything went smoothly. The online booking system was easy to understand and the pre-installation checklist might take a bit of work but it's simple enough. The actual installation was a breeze with little to no fuss. Everything was installed in the outside meter box with the socket point alongside. It was very quick and efficient with minimal disruption to the supply. Overall, a very good company to deal with and a super clean install.”

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Posted 3 years ago

“Expertly fitted”

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Posted 3 years ago

“installer very professional, clean worker and very polite”

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Posted 3 years ago

“Initial form filling a bit of a pain, although I understood the necessity. Actual fitting process was spot on , on time, neat and tidy very professional.”

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Posted 3 years ago

“Satisfied Great engineer”

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Posted 3 years ago

“A very fast and efficient process. Work carried out was excellent.”

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Posted 3 years ago

“I originally cancelled my order on the 10th of February the gentleman was not professional on the phone and didn’t confirm any of my details which I thought was strange. A week went by nothing happened I phoned again on the 16th to check because nothing had happened. I was promised the refund would go into my account it did not. I have sent numerous emails with little or no answer they just ignore you. This company is poor they are easy to take your money but not to return it. I asked for a refund 14 days ago.why pod point please contact me Regards Scott poyser”

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Posted 3 years ago

“Engineer was friendly, quiet and efficient. He did a very neat job, and was thorough when explaining how to operate the system.”

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Posted 3 years ago

“Very nice chap! Waited for me to return Very helpful and polite”

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Posted 3 years ago

“On time, efficient, good comms. All very good.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews