Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,125 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,125 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the solo pod fitted today, guy was very nice, clearly experienced in his role fit with no issues and good explanation on its use etc”

Helpful Report

Posted 2 years ago

“A very friendly and professional company, keeping me informed of progress throughout and how to benefit through good use of the Pod Point app. The installation was very thorough and conducted in a friendly manner by Craig, with excellent discussion on where to site the charging point.”

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Posted 2 years ago

“Ellis communicated when he would arrive and what the installation involved, including making some useful recommendations. He took the time to describe how to use the machine and also helped with the WiFi setup. I would highly recommend Ellis and the Pod Point product.”

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Posted 2 years ago

“Engineer who installed my pod point was extremely punctual, polite and helpful. Weather was bad but that didn’t stop him. We initially had a discussion on the best route for the wire to take and he explained pro’s and con’s of each option. Walked me through how to use the charger and the app. 10/10 service.”

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Posted 2 years ago

“Has caused a huge inconvenience as the installation has caused my alarm to disconnect from the mains. Leaving me with no alarm until an engineer can rectify at a cost to myself. The cable is quite high and unsightly on the front of my house so I would have considered the position more carefully if this was shown before the installation.”

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Posted 2 years ago

“Great service and neat installation. My installer actually cared and went the extra mile to work out location and solving issues with breakers ….. actually - the installer was the best part of the experience - He was a neat worker and i cant fault the work done on my property”

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Posted 2 years ago

“Friendly and helpful installer, Ethan. Very polite and professional and completed a lot quicker than expected”

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Posted 2 years ago

“Amazing quick service. From order to install of my Solo3 was 4 days. Great responsive customer service and a good tidy installation. Only fault was the plug holder was loose and I pulled it out of the wall! Easy fix with a bigger rail plug. Great service all round.”

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Posted 2 years ago

“Excellent service from initial ordering through to installation.”

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Posted 2 years ago

“Very knowledgeable electrician who fitted around our Solar panel install. Neat and tidy. Good explanation of the system. Fast response by the Podpoint team via text and email.”

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Posted 2 years ago

“Very efficient and quick”

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Posted 2 years ago

“Luke was excellent. Called before coming arrived on time and did a top job.”

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Posted 2 years ago

“Very quick and easy process from start to finish. Time of order to installation date was only 4 days which was excellent. Straight forward installation with no issues.”

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Posted 2 years ago

“The process of arranging the install was a frustrating one as very rarely do you get through on the phone. I was originally offered a slot and then it was cancelled by yourselves at the last minute and any communication about getting a new date for install was slow in terms of response.”

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Posted 2 years ago

“The staff who came to install was very nice and approachable”

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Posted 2 years ago

“Excellent ordered on Sunday installed on Tuesday, fitter was very pleasant and informative...highly recommend”

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Posted 2 years ago

“Excellent customer service throughout”

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Posted 2 years ago

“I was booked in for the following day and the installation was quick and efficient!”

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Posted 2 years ago

“Smooth, hassle-free process”

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Posted 2 years ago

“Apart from the email mix up, which was sorted promptly, the whole experience was smooth and quick. The installation was also very easy, and the engineer was polite and friendly.”

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Posted 2 years ago

Pod is rated 4.6 based on 36,125 reviews