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Pod Reviews

4.6 Rating 36,144 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,144 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email, Telephone
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About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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“Professional service with minimum disruption and no mess. Very customer services staff and engineer. Pod Point were very flexible and able to accomodate my installation quickly on a mutually agreeable day.”
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Posted 2 years ago
“It took a while to get a response to repeated support tickets to ask some questions about my installation and the earth bonding before the appointment was made. After that was sorted though, everything was excellent. The installer was great - very helpful and efficient and happy to discuss options as to where it should go etc. Clearly explained how it all worked and connected etc. Very neat and professional job.”
Pod 5 star review on 12th December 2023
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Posted 2 years ago
“Very friendly and helpful. Quick installation, very tidy. Thank you”
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Posted 2 years ago
“Really nice chap, cleaned up after, installed perfectly and explained in good detail how to use the product - very pleased customer. Thank you.”
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Posted 2 years ago
“Absolutely perfect. Installation engineer was on time, quick and polite.”
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Posted 2 years ago
“A very fine charger, expertly installed. It is a shame that the ordering process and associated office backup is so lacking.”
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Posted 2 years ago
“Speedy response to my interest.Clear instructions about completing the questionnaire and photos required etc.”
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Posted 2 years ago
“Very efficient - turned up in the time slot. Was very friendly and communicative and all done in an hour.”
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Posted 2 years ago
“Excellent service. Friendly informative engineer. Quick installation.”
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Posted 2 years ago
“On time and cleaned up afterwards. Looks good.”
Pod 5 star review on 11th December 2023
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Posted 2 years ago
“Great service from start to finish would highly recommend!”
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Posted 2 years ago
“The engineer was extremely competent, quick and careful. No mess or hassle, and he even discovered a small leak in my lounge fire. He made the fire safe and my central heating engineer very soon repaired it. I cannot fault any stage of the fitting”
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Posted 2 years ago
“The electrician who fitted out Pod Point Charger was fantastic. The office for communication and organisation was very very poor Total lack of communication from the office and could not grasp our 3 seperate orders Very disappointed in the office”
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Posted 2 years ago
“Excellent friendly installer (Steve),neat installation, extremely tidy workman, looks good, all that's left is to get the car that can use it!”
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Posted 2 years ago
“Well organised appointment. Engineer from EDF (Mark) was really helpful and delivered an excellent installation.”
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Posted 2 years ago
“Jacob was professional smart and efficient. Super respectful of our home and explained everything he was doing every step of the way.”
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Posted 2 years ago
“Shame original date was missed but hey !”
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Posted 2 years ago
“POD point has been 1 of the easiest things I’ve had to sort out, very organised making it stress free. Nice guy came to fit the socket causing no issues , just fitted the socket, showed us how to use it then left with no mess or problems”
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Posted 2 years ago
“Booking process was straightforward, installation engineer was very good and informative”
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Posted 2 years ago
“Smooth and no trouble installation.”
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Posted 2 years ago
Pod is rated 4.6 based on 36,144 reviews