Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process was easy and swift end to end. The fitter was on time, respectful, helpful and knowledgeable. His workmanship was excellent and site left clear. He set up and explained everything brilliantly.”

Helpful Report

Posted 2 years ago

“The initial install was pushed back due to an issue with the engineer on the day suffering an injury which is understandable. On the day the of the install the engineer was very good and explained all on the day. There was however an issue whereby I had paid for the Surge Protection unit but it was not installed on the day and was not on the technician's paperwork to install. Also my solar panel array is now not working whereby I will need to arrange for a solar technician to come and resolve the issue.”

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Posted 2 years ago

“The colleagues came at the time that they said and worked quickly and cleanly.”

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Posted 2 years ago

“Despite the install being a little unusual to the majority, it was a painless and professional process from start to finish. The installer was polite, efficient and cleaned up properly.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“On time ,good service, very friendly”

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Posted 2 years ago

“Fast and efficient”

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Posted 2 years ago

“Installer scheduled today didn’t turn up. No communication from anyone. When I called it took over 30 minutes in queue to speak to customer service who assured me installation would definitely take place today, but Engineer was delayed on previous job. Got a call about 30 minutes later to say engineer didn’t turn up for work! They could reschedule over a week later. I said that’s not good enough and want it sooner than that, promised to get back to me today and they haven’t. They have over £1000 upfront payment. I have an electric car on drive with no charge and no charger. Would have purchased a petrol car if I know it was going to be so much hassle. Took unpaid leave from work and spent the evening before moving all the storage boxes in garage ready for installation. Really disappointed ☹️”

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Posted 2 years ago

“Very happy with the installation the gentleman was very polite, it was very quick with little mess and the installer explained everything clearly.”

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Posted 2 years ago

“quickly and neatly installed”

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Posted 2 years ago

“Very professionally dealt with from start to finish. Well done Pod Point.”

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Posted 2 years ago

“Like was helpful and l am very pleased with the installation.”

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Posted 2 years ago

“Installation went fine and happy with everything. Thanks, Podpoint”

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Posted 2 years ago

“Tried to call to ascertain whether broadband was essential or desirable for the install. 14th in the queue. Tried again, big queue. Therefore cancelled online via the email I had. It said it was cancelled. Therefore did not go the house the following day. Podpoint was then installed without my knowledge. I did not get to specify where it went. Listed building, conservation area, multiple caveats on what goes where and the “street scene” etc. It now has a podpoint facing the road rather than hidden at the side. Why did the online thing say it was cancelled. Why would you not ask the homeowner exactly where they want it? Sent pics of the area and where power supply was but wanted to direct so it wasn’t facing the road.”

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Posted 2 years ago

“Great installation process, engineer turn up on time, was clear about what they were doing, the work was clean and tidy with minimal disruption”

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Posted 2 years ago

“Installed with minimum fuss arrived on time fitted unit neatly and cleaned up after. Explained everything to me, nice guy”

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Posted 2 years ago

“It took almost two months from ordering, but we got there in the end.”

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Posted 2 years ago

“efficient and polite. Good communication and arried at scheduled time”

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Posted 2 years ago

“The ordering process was straightforward with all the options available being explained. Because we were looped on our supply they need to confirm, via an application form completed by them on my behalf, with Northern Power Grid as to what had to be done before hand. National Power Grid responded saying no remedial works were needed so the installation could be booked. Jason arrived on time and installed the charging pod very neatly with the cable run being kept internal and going straight into the back of the pod on the outside wall. Set up the app and made sure all was running smoothly. A nice tidy installation.”

Helpful Report

Posted 2 years ago

“Helpful from order to installation. No trouble arranging a date and time that was convenient for me. The electrician who conducted the installation was super helpful. The electrician arrived early, explained everything clearly and then finished off by taking time to ensure that I understood how to use it. Very impressive.”

Helpful Report

Posted 2 years ago

Pod is rated 4.6 based on 36,144 reviews