Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with every step of getting a home charger for my car from podpoint. Cheaper total cost than others offering the same service.Thank you Podpoint. Oh and they gave me a five year warranty for free.”

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Posted 2 years ago

“Really good experience arranging the appointment and excellent professional service by the technical person that completed the instalation. Thanks.”

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Posted 2 years ago

“Craig our Installer was very good, and extremely patient. I was bombarding him with questions, and he dealt with all of them with a smile. We discussed the positioning of the Pod and he pointed out the best position for our needs.”

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Posted 2 years ago

“Our engineer Liam was very friendly and really helpful in explaining how to use the pod/app. He was really quick and the whole process was so smooth.”

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Posted 2 years ago

“When I ordered my Pod Point I expected a lead time of, at best, 2-3 weeks. I was therefore very pleasantly surprised to be offered an installation slot within 48 hrs. The online survey required pre-fitting was very straightforward and the installation technician messaged the day before the appointment. On arrival Ethan was polite and professional, with no aspect of the fit too much trouble. The work was completed within 3 hours and to a very high standard and I am delighted with the product.”

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Posted 2 years ago

“Tom was extremely friendly, efficient and courteous”

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Posted 2 years ago

“Prompt, efficient and very good work, well explained and all neatly finished.”

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Posted 2 years ago

“The actual installation was very smooth but the initial form filling was a bit of a nightmare to be honest!”

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Posted 2 years ago

“Very professional and efficient but over complicated pre-installation process requiring photos, etc and then I had to chase them to ensure they had received my details.”

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Posted 2 years ago

“The installation was done very well on the day the engineer was very helpful and professional. The only issues I had was at the per installation review, the communication was from the office was very poor. To the fact I had to miss two days work because engineer was book twice but no show. I had to keep calling to find out when the work was going to be completed”

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Posted 2 years ago

“Kept engaged throughout the whole process, clear communication on installation times etc.”

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Posted 2 years ago

“Installed within days of first contact. Very friendly and simple process, I would certainly recommend Pod Point. The installer's workmanship was 100% and he was very helpful in positioning the EV charger in our preferred position.”

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Posted 2 years ago

“Fantastic service. pleasure from start to installation”

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Posted 2 years ago

“Frank the installer was amazing. So professional, helpful but so friendly too. He actually made the installation a very pleasant experience! I can't recommend him enough.”

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Posted 2 years ago

“Kept well informed throughout the process and Craig who installed the pod point was extremely professional and friendly.”

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Posted 2 years ago

“The installer Adam Baird was first class.”

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Posted 2 years ago

“Really disappointing experience. The installation technician was surly by nature and has carried a pretty poor quality installation. I asked for the cable to be clipped above the garage door and left a photo with the route highlighted. Instead the cable was looped over the roof rafters.”

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Posted 2 years ago

“Very user friendly, explained in detail, customer focused. Actual install was first class from a excellent electrician.”

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Posted 2 years ago

“Once fitted it is fine. Installation took 5 hours! Several minor issues took along time to resolve”

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Posted 2 years ago

“Very helpful booking over email / phone, brought booking forward which was a nice bonus. Online form for pre-installation good although could do to accept larger file sizes (modern camera photos of installation areas quickly add up in MB). Installation on the day very good with a helpful, knowledgeable technician.”

Helpful Report

Posted 2 years ago

Pod is rated 4.6 based on 36,144 reviews