Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process from initial contact to home installation was very professional and to be recommended.”

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Posted 2 years ago

“The service in Bristol was excellent and Jacob the electrician was helpful, patient and understanding, and was able to help with the app too. As a result of this everything is going exactly as it should.”

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Posted 2 years ago

“We have now been waiting since 27th Oct for you to refund the £650 for not fitting the 22v charger . Absolutely disgusting customer service now opening a dispute with my credit card. Customer service do not answer the phones or reply to emails”

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Posted 2 years ago

“Bit late but very professional”

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Posted 2 years ago

“Came in the time slot given. Very friendly & professional.”

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Posted 2 years ago

“The Pod Point team have been fantastic. Once I had started the order they rang me with a no pressure call to see if I had any questions. Once completing the order they had me booked in the very next day for installation. Jonny the installation engineer explained everything he was going to do and I have to say the job is incredibly tidy and well done. Thank you”

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Posted 2 years ago

“Ethan was very professional and done his work to a high standard. He also gave his time to run me through everything I would need to use the charger.”

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Posted 2 years ago

“Despite the constant rain and awful weather conditions, all went smoothly. My installer Sean Whittle was professional, courteous and knowledgeable. Nothing was too much trouble - top bloke.”

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Posted 2 years ago

“Very easy to follow on line, didn't need to speak to anyone until the install was done, even then he new exactly what was required.”

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Posted 2 years ago

“Great customer service and efficient service. The pod looks great and fit's perfectly against the house. It would be nice to see a helpline to help with the application form going forward.”

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Posted 2 years ago

“Seamless process.”

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Posted 2 years ago

“Very easy installation process. Also very quick. The guy was very friendly and explained everything brilliantly. 10/10”

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Posted 2 years ago

“So far so good. Installation was easily arranged and was quick and seamless on the day. Fitter was great.”

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Posted 2 years ago

“Really friendly installer who explained how it worked really well. Easy to order and confirm date for installation.”

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Posted 2 years ago

“Our installer was friendly and thorough leaving us with a really neatly finished fitting. Once completed we were talked through how it all worked, very pleased.”

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Posted 2 years ago

“Good service form the initial point of order through to installation”

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Posted 2 years ago

“The process was really quick, very easy and I knew exactly what to expect. The team organised the installation very quickly and provided helpful information to prep for installation. The installer Liam was fantastic, communication was great. He confirmed a time of arrival, and explained what would happen when. He was quick and tidy and considerate in terms of noise/drilling and holes in walls etc.”

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Posted 2 years ago

“Craig was brilliant. From the initial contact to explaining how it works etc he was very good”

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Posted 2 years ago

“Excellent from beginning to end.”

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Posted 2 years ago

“Excellent service by the installer”

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Posted 2 years ago

Pod is rated 4.6 based on 36,144 reviews