Installer scheduled today didn’t turn up. No communication from anyone. When I called it took over 30 minutes in queue to speak to customer service who assured me installation would definitely take place today, but Engineer was delayed on previous job. Got a call about 30 minutes later to say engineer didn’t turn up for work! They could reschedule over a week later. I said that’s not good enough and want it sooner than that, promised to get back to me today and they haven’t. They have over £1000 upfront payment. I have an electric car on drive with no charge and no charger. Would have purchased a petrol car if I know it was going to be so much hassle. Took unpaid leave from work and spent the evening before moving all the storage boxes in garage ready for installation. Really disappointed ☹️