Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,140 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,140 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

Visit Website

Write Your review

Tell us how Pod made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient installation by competent engineer/electrician”

Helpful Report

Posted 3 years ago

“I am very happy with the POD installation and even happier that I can keep track of my car charging! The installation was carried out by a very competent and friendly technician and he explained the charging process to me and demonstrated the use of the charge point.”

Helpful Report

Posted 3 years ago

“Great service, pod point fitted within a week or myborder”

Helpful Report

Posted 3 years ago

“Very professional employees top efforts from the guys.”

Helpful Report

Posted 3 years ago

“Super quick, professional and would definitely recommend”

Helpful Report

Posted 3 years ago

“Excellent installer, very friendly, informative a real pleasure to meet. Thank you”

Helpful Report

Posted 3 years ago

“Couldn't find a telephone number to ask if I could return the 10 metre charging cable I ordered by mistake, which has now hopefully been resolved by me awaiting a returns label, otherwise it was a fast efficient service”

Helpful Report

Posted 3 years ago

“From start to finish excellent. Very neat and tidy work Very informative fitter Gareth Very friendly fitter Gives me confidence in the equipment moving forward. Highly recommend”

Helpful Report

Posted 3 years ago

“Filled in the form and was almost immediately called back to set the date for installation. Electrician arrived when he said he would and installed the pod in the exact location I stipulated with minimum fuss. Everyone I encountered during the process was friendly and the pod has worked fine since I received my electric car (early days admittedly).”

Helpful Report

Posted 3 years ago

“From the point of choosing Pod Point to it being installed was absolutely great and stress free! The survey of my property including where I wanted the Point installed was straight forward including the photos. Almost as soon as the survey was received by Pod Point they made contact to arrange installation and for us it was the next day. The person who undertook the installation communicated with us regarding an arrival time. He was prompt, organised and completed it in half a day. He showed us how to work it and made sure we were happy with everything before he left. We are using our Point almost daily and it’s great, easy to use and very convenient!! I would highly recommend Pod Point they are professional, competitively priced and deliver exactly as they promise!!”

Helpful Report

Posted 3 years ago

“Installer was excellent. On time, polite, explained usewell”

Helpful Report

Posted 3 years ago

“Cameron, the installer was excellent.”

Helpful Report

Posted 3 years ago

“Particularly challenging experience due to no pre-installation survey; emails and having to send photos is a restrictive way for customers to understand what is required. The process was drawn out and involved many moving goal posts of what we needed to do, but no help was provided just complicated instructions!”

Helpful Report

Posted 3 years ago

“Excellent service from start to finish. Kevin was lovely, arrived promptly and did a very neat job”

Helpful Report

Posted 3 years ago

“Frustrating having to have to do an assessment and video prior to installation. Which was of no help as the engineer came up with a muchbetter solution than our best guess video assessment. This could have been avoided with a face to face pre installment assessment which would also identified modifications needed to our electric meter tails. Delays in activating our charger post installation due to necessary replacement of meter tails (see above) and there are still ongoing problems connecting charger to Wi-Fi”

Helpful Report

Posted 3 years ago

“Very efficient service and installation. PodPoint works very well for our needs and the app makes it easy.”

Helpful Report

Posted 3 years ago

“Everything went OK,lots of emails explaining the installation, had to provide a lot of pictures which the engineer I think never saw...installation was OK but the first 20 mins I had to convince the engineer how the install was going to happen....very frustrating but we got there in the end....not had time to test as car not coming until march 2023”

Helpful Report

Posted 3 years ago

“Very quick and tidy. The engineer knew exactly what they were doing and got on with it.”

Helpful Report

Posted 3 years ago

“No hassle putting it in. Good service”

Helpful Report

Posted 3 years ago

“Cameron was superb Fitting was professional Explanation was very simple to understand# Would highly recommend”

Helpful Report

Posted 3 years ago

Pod is rated 4.6 based on 36,140 reviews