Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,140 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,140 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order process a nightmare the installation was first class service”

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Posted 3 years ago

“Installed by a very friendly and polite young man. Very neat work, everything explained in great detail. Absolute credit to your company.”

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Posted 3 years ago

“installation experience was excellent. Ethan was prompt, polite & helpful - explained the process and completed the instal with zero mess or fuss. He was great at explaining how it all worked, synching with the app etc. Very impressed with his professional install.”

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Posted 3 years ago

“A professional approach from order through to installation. Installer went through the pros and cons for placement of the charger. Very neat installation.”

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Posted 3 years ago

“Install was easy and quick. Joining to the app was problematic but copying the link in the email and posting in a browser not the app seemed to make it work.”

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Posted 3 years ago

“The process of purchasing the charger was fairly straightforward. I did find the pre-installation questionnaire a little tricky to complete as I am in a new build and didn’t have a lot of information easily available that PodPoint needed. However the customer service team was able to help me. The project manager assigned to my installation was also very helpful and knowledgeable and was able to make arrangements for my specific requirements. I think the price is reflective of the quality of the product, its functionality and the installation, which was all very good. The engineer who installed my charger arrived on time and was very communicative and knowledgeable. He was very thorough in inspecting and preparing to install the charger and he was good at explaining what he was doing so I could understand the process. He was very respectful of my home and made every effort to ensure the install went smoothly. He was good at giving a demonstration of how to properly use the charger, what the lights meant and what potential errors could occur and what to do if they did, as well as instructions for safe use and maintenance. He left my property in a very tidy state. Overall, I was very pleased with my installation and purchase, and I would recommend PodPoint to anyone.”

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Posted 3 years ago

“The installer was polite, courteous and friendly. A very tidy and efficient job carried out. Would recommend to others.”

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Posted 3 years ago

“Installer broke the door where the meter is, no apologies”

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Posted 3 years ago

“Nice fellow. Boxes left for me to dispose of. Wrong pod number uploaded to internet account.”

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Posted 3 years ago

“thanks for installing it so well!”

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Posted 3 years ago

“The installer was really friendly, knoweldgeable and great at communicating the plan for what was a slighty complicated installation.”

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Posted 3 years ago

“Easy, quick, well worth it. Had a slight issue at the start and it was sorted over the phone in minutes.”

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Posted 3 years ago

“Excellent all round in terms of ordering, booking day and installation itself.”

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Posted 3 years ago

“Excellent instalment by a very friendly engineer, clean and tidy.”

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Posted 3 years ago

“Installation arranged very speedily and carried out efficiently with minimal disruption. Thank you”

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Posted 3 years ago

“Recently had an install at home. Generally very good. As a very experienced commercial electrician. I could see that the installation was very clean, to the regs and to a very high standard. I didn't choose to install myself as my installation certification that i use belongs to the company i work for. The total price of install direct with podpoint was excellent and much cheaper than all the other quotes. The only negative i can give. Is that although the installation was great. The cleaning up after needed something to be improved.”

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Posted 3 years ago

“Really prompt efficient friendly and tidy”

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Posted 3 years ago

“All was good ordered and paid for it Tuesday and was fit on Wednesday.”

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Posted 3 years ago

“Very pleased with the whole process”

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Posted 3 years ago

“I have been impressed with pod point as a whole, from the initial booking process, and the installation questionnaire, to the communication regarding fitting times and availability. The gentleman who fitted the device was very helpful, talked me through what to expect at installation, was able to position the charger exactly where I wanted it and the work was completed swiftly and neatly with all mess cleaned up. Since my vehicle has arrived I have had no issues with charging and I find the app easy to use at home and at external charging points. I cannot recommend podpoint enough. Thank you”

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Posted 3 years ago

Pod is rated 4.6 based on 36,140 reviews