Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,137 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,137 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

Visit Website

Write Your review

Tell us how Pod made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very professional fitter”

Helpful Report

Posted 3 years ago

“Luam and Mike were both great to deal with. The only slight issue was response times on the emails, the usual was 12-24hrs, and where we had to use an electrician to make some internal adjustments, which at times required an update sooner. We were only updated with a contact phone number right at the end. After the internal work was complete, the outside connection etc. went well with Mike, who was very helpful and informative.”

Helpful Report

Posted 3 years ago

“I experienced no issues with Pod Point. The installer was helpful and polite and efficient.”

Helpful Report

Posted 3 years ago

“Overall a high quality installation supported by an efficient booking and planning process. My only concern was the high cost of additional cabling as it required more than the 3 metres included. Good to see a partial refund is on the way.”

Helpful Report

Posted 3 years ago

“The charger works fine when it works. However it’s totally reliant on my very average internet connection and when that’s insufficient I can’t charge my car. Seems bonkers that my wifi strength determines whether I can charge my car or not. Unless of course there’s a non WiFi option which I don’t know about.”

Helpful Report

Posted 3 years ago

“Installer was great, neat job too. Highly recommended!”

Helpful Report

Posted 3 years ago

“Installer knew what he was doing and was very professional”

Helpful Report

Posted 3 years ago

“The electrician was polite and explained what he was doing and how to use it etc. he was clean and tidy and efficient”

Helpful Report

Posted 3 years ago

“Excellent service from start to finish”

Helpful Report

Posted 3 years ago

“This was a very easy process and the charger was fitted very quickly with no issues.”

Helpful Report

Posted 3 years ago

“It worked for 24 hours. When it stopped working g I was told it was a problem with my supply. It wasn’t. Now I’m waiting weeks for an engineer.”

Helpful Report

Posted 3 years ago

“Excellent service kept me informed at every stage of the installation. The engineer was professional and courteous and made an excellent job of the installation.”

Helpful Report

Posted 3 years ago

“Although the list of info required at the initial review / quotation stage seemed rather long at the time, this definitely paved the way for a smooth installation. I required a slightly longer cable than standard, from my meter box to the Pod Point and this was accommodated at a minimal extra cost. Once payment was finalised, the installation was completed the following day. Super tidy work and great communication from the Engineers.”

Helpful Report

Posted 3 years ago

“Very quick and efficient process. My Pod Point has worked seamlessly and Saf (the 3rd party installer) made a very neat job.”

Helpful Report

Posted 3 years ago

“Installation great 5 star. Pre sales is a do-it-yourself job. After sales difficult to access”

Helpful Report

Posted 3 years ago

“the installation went very well with no real obstacles found whilst the charger was being fitted.”

Helpful Report

Posted 3 years ago

“Very pleased from start to finish. The installer turned up and time and did a great job, leaving everything clean and tidy.”

Helpful Report

Posted 3 years ago

“Friendly lad, tidied up after himself, very happy with the result”

Helpful Report

Posted 3 years ago

“The installation was really smooth and painless. Very happy indeed.”

Helpful Report

Posted 3 years ago

“Very prompt and professional service”

Helpful Report

Posted 3 years ago

Pod is rated 4.6 based on 36,137 reviews