Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,116 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,116 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engineer arrived on time was very helpful and did a really good job of fitting the pod point solo 3 discreetly with a minimum of visible cabling. Reason I'm only giving 4 stars as the Finance department have been disappointing in still not sending me the paperwork I have been requesting for the last 3 weeks.”

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Posted 3 years ago

“All the necessary information was given plainly and the costs explained.”

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Posted 3 years ago

“Not used the charger yet but the booking team and installation experience was great, as promised and a tidy job. Installer explained what he was doing, kept in contact and 5* fit.”

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Posted 3 years ago

“Fitter was very professional and took time to discuss best way forward.”

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Posted 3 years ago

“Excellent service from start to finish - helpful and friendly service on the phone and our electrician, Aaron, was great.”

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Posted 3 years ago

“Installation went very smoothly and the engineer was extremely helpful and clear”

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Posted 3 years ago

“Worked ok but app took too long to connect but this could have been Skys fault as they failed to inform the were working on our connection.”

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Posted 3 years ago

“The installation was good, efficient and quick. I cannot get the App to work”

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Posted 3 years ago

“The engineer was very polite and courteous, kept me informed with everything he double checked the water and gas earthing before he started etc”

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Posted 3 years ago

“It was electrifying”

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Posted 3 years ago

“Ordered Sunday, completed installation form Monday, installed Tuesday”

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Posted 3 years ago

“Very happy with the engineer who put in the podpoint. Not so happy with organisation as a lot of work seemed to be demanded of customers who were asked for information most people would not be expected to have . The cost of the proceedings was high and I expected better service. Actual installation excellent”

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Posted 3 years ago

“Brilliant, lovely guy that fitted it, very polite and efficient”

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Posted 3 years ago

“Our guy could not have been more pleasant and helpful. 10 out of 10”

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Posted 3 years ago

“The installation went well nice a tidy no mess locked off explained very well and left work All I need now is my car”

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Posted 3 years ago

“I'm really pleased with the overall service provided, in the most part it has been very efficient and easy. I've only given 4/5 as there was a period 2/3 weeks of radio silence at the outset. Conor who installed the Pod Point was excellent - really nice bloke and very helpful / thoughtful”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“The engineer was efficient with an immaculate installation A job well done”

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Posted 3 years ago

“Aaron was fantastic, polite, courteous, and explained everything.”

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Posted 3 years ago

“A very tidy installation which was completed in under two hours”

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Posted 3 years ago

Pod is rated 4.6 based on 36,116 reviews