Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

Helpful Report

Posted 3 years ago

“Cannot fault Stephen the installer. Lovely guy and a very tidy job. Explained to me exactly when electricity etc would go off as I work from home and require wifi. However, the start of the process and communication regarding installation was appalling. I emailed a complaint and finally received a telephone call with an apology and installation date. Rated 3 due to experience with installer who brought score up!”

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Posted 3 years ago

“Great work by Ellis!”

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Posted 3 years ago

“Once we got over processing issues, help reducing phots on preinstallation form so it could be sent. All went well. Installer was very good, polite, explained all and answered all questions. Even helped me on decision to return unecessary lock for refund.”

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Posted 3 years ago

“Very efficient installation. Arrived early which was pleasing. Fitter was very professional and explained everything thoroughly and was very quick.”

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Posted 3 years ago

“The lead up to installation sending photograph after photograph even after all required work was complete was very stressful. The actual installation was excellent.”

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Posted 3 years ago

“The installer was very professional, kept us up to date throughout the installation, very happy and everything was explained, Thank-you”

Pod 5 star review on 28th September 2023

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Posted 3 years ago

“Professional installation without any issues”

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Posted 3 years ago

“Excellent arrived on time, James was pleasant and gave confidence to the installation location. Working first time no problem.”

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Posted 3 years ago

“Quick and great service”

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Posted 3 years ago

“Easy to book installation slot, the only slight negative was the wait time due to availability of installers. Nevertheless PodPoint were professional throughout and their contracted installer came at the allotted time, was pleasant and did a very neat and tidy job.”

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Posted 3 years ago

“excellent from start to finish”

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Posted 3 years ago

“Very quick and efficient - no fuss and no faff!”

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Posted 3 years ago

“Excellent from ordering to installation.”

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Posted 3 years ago

“Efficient and professional”

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Posted 3 years ago

“Very poor customer service and very slow to fix faults. Charger unreliable and fails when you need it. It then takes 10 days to get an engineer to visit. Poor communication and lack of care.”

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Posted 3 years ago

“Nice neat installation, friendly installer.”

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Posted 3 years ago

“Joel was friendly and knowledgeable. He completed the installation in the given time and cleaned up after himself, everything was left clean and tidy. All in all a very pleasant experience.”

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Posted 3 years ago

“Arrived on time, they were pleasant and professional. They took the time to review the installation plan and amend if they saw a better/tidier options. Took the time to explain fully.”

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Posted 3 years ago

“I was able to amend the booking slot which was much appreciated. Installer Dillon was very professional”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews