Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joe was an excellent installer. He explained everything clearly and was happy to answer any questions. Great job!”

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Posted 3 years ago

“Excellent. Engineer was friendly, patient in explaining, efficient.”

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Posted 3 years ago

“The whole process worked seamlessly, from getting in touch to the installation Even when I had queries, my emails were answered promptly”

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Posted 3 years ago

“Very quick and professional”

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Posted 3 years ago

“Our experience with the first installer that turned up was not good at all and would be a 1 star review. However the second team were absolutely excellent and deserve a 5 star review - Gareth and Anthony. They were very easy to deal with and came up with great solutions to a tricky installation.”

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Posted 3 years ago

“Excellent service and install. Very efficient and explained everything clearly. We were up and running in a couple of hours.”

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Posted 3 years ago

“The ordering and scheduling process was a nightmare. A series of email bookings and no direct communication. Unreturned phone calls and call back requests. Eventually, managed to get this sorted by talking direct with the installation team (never heard anything from the sales team other than automated emails). The installer was absolutely fabulous. Kept me informed of what was going on. Timescales for each stage of the work and was very professional. In general a very polite and considerate chap. If one criticism exists, it’s that he didn’t have immediately available any ID to verify who he was and who he worked for - but we got there. Overall, very impressed with this installer. Top marks.”

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Posted 3 years ago

“So quick to be fitted, all went perfectly”

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Posted 3 years ago

“Excellent service, really professional job, would recommend, thank you.”

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Posted 3 years ago

“The engineer was excellent, efficient, Friendly and tidy”

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Posted 3 years ago

“On time, tidy, friendly, good communication.”

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Posted 3 years ago

“Arrived on time and did a very neat and tidy job on the installation. No issues whatsoever.”

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Posted 3 years ago

“Simple, professional and highly recommended.”

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Posted 3 years ago

“Great product and online platform - let down by communication with the office. Installation 5*”

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Posted 3 years ago

“Great service. Kept up to date with arrival times. No mess left quick and efficient service.”

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Posted 3 years ago

“Order process a bit frustrating but the installation guy did an excellent job”

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Posted 3 years ago

“Great service and neat instalation”

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Posted 3 years ago

“Too many questions asked about installation finally lost the plot when they said they couldn’t drill through a step. Cancelled my order which in fairness they processed quickly. Annoying waste of time for no result after 3 weeks”

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Posted 3 years ago

“Mark was fantastic at not only installing our new pod Point but also explaining every step thoroughly. We couldn’t be happier.”

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Posted 3 years ago

“Product seems to be very good, but initial fact finding is limited and this leads to complications that could be avoided. Support after fitting is pretty terrible, just getting a cable changed seems to be too much trouble, and then they want more cash upfront.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews